cannot install configuration profiles using iphone configuration utility, why?

I have several working configuration profiles, which I can distribute both via email and a website.


I'd like to install the profiles through the iPhone Configuration Utility, but I am not able to do so. The devices show up just fine in the list. When I choose the Configuration Profile tab and clicking the install-button on a profile (which will install fine via Email or website) in the list, nothing happens. Regardless of the device beeing out of the box, or activated via iTunes. What am I missing?


I have tried this on several iPad and iPad 2 devices with the latest (4.3.3) firmware installed.

iPad 2, iOS 4.3.2

Posted on Jun 1, 2011 1:50 AM

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8 replies

Dec 8, 2011 1:04 AM in response to WATech

I have now solved this, with a little assistance. You need to make sure that each setting is configured for each section that has a payload configured. So if you've looked in each section and not closed it after it may say "1 payload configured" but you may not have anything configured and this is the issue. Click on the minus sign to remove the configuration. Once i had done this it load successfully.

Jan 16, 2012 12:19 PM in response to zendeh_d

Hi,


I have the same problem. After creating profile with only General tab being set up it is failing to install on my iPad.


Profile installation failed

The profile could not be added to device


Any suggestions?


I even erase all content and setting but that didn't help either.


The only alarming thing is that in my Certificate section I have red message:


"This certificate was signed by and untrusted issuer"


Can that effect installation?


If that is the case how to fixed it?


P.S. iPad was purchased from Apple Store.


Regards,

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cannot install configuration profiles using iphone configuration utility, why?

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