Weird message in iCal "Error Locating Account Information"

Question

Weird message in iCal "Error Locating Account Information"

Hi,

I've a problem syncing iCal with Google calendar.

It works in the beginning very well, but sometimes I receive the message:

Error Locating Account Information

Request encountered an unexpected error (domain CalDAV No Calendar Home Error / code 1).

And the calendar stops syncing.

What is this message ? Why works well and then, suddenly, stops ?(without change any setting)

Mac OS X - 10.6.7

iCal 4.0.4

Thanks

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 1, 2011 3:41 PM

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Answer 1

MadisonP

Level 5

4,832 points

Jun 1, 2011 10:20 PM in response to flaviogalvani70

Greetings,

That is an error message coming back from the Google CalDAV server when iCal requests an update of your calendars.

1.) First make a backup of your calendars by clicking on each one, one at a time and going to File > Export > Export and then saving the files somewhere for safekeeping.

2.) Delete the Google account from iCal > Preferences > Accounts

3.) Remove the following to the trash and restart your computer:

Home > Library > Caches > com.apple.ical and / or "ical"

Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache)

Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)

4.) Launch iCal and then go to iCal > Preferences > Accounts and re-add your Google account being very careful to type in the user name and password correctly.

See if that helps.

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