Q: Get Info not showing Thumbnail
FCS Newbie (1.5.2). When opening the 'get info' panel on an asset, it doesn't show the thumbnail above the metadata on the upper left side of the panel. It's not that big of a deal, but I want to make sure this isn't an indication of other problems with my db.
How I got here: I installed the application and created the database on my startup drive to kick the tires (production media and proxy media folders and associated bundles). I then moved these folders and bundles to an external drive and updated the devices in admin preferences panel. Everything seems to work fine except for the thumbnail showing up. I also noticed that the 'resources' tab of the 'get info' panel doesn't show any path for the primary representation 'library' device. (see image below) Is this a problem?
Posted on Jun 1, 2011 10:25 PM
The assets do load correctly. It turned out to be a custom metadata group issue. I recreated my custom metadata group and made sure "Show Thumbnail:" was checked. It had been checked in the previous one, but somehow jiggling the handle made it display properly.
Also, there is no path shown for the primary representation "library" device because I'm saving everything to the base level with no folder structures (I warned you I was a newbie).
Everything is working as expected. Thanks for your help!
Posted on Jun 2, 2011 11:27 AM
