airport utility was unable to find any airport wireless device

Ok, read a lot and found workaround.

Start Aiport Utility

On Menu bar, click on File/Configure Other...

In 'Choose Base Station' Window enter the following

IP Address: 10.0.1.1

Password: public

Click on Ok and you should be in.

Configure it however you like.

Now let's see if I can hook up some USB peripherals

PC was/is always directly connected to Airport Extreme via ethernet. Windows XP Pro firewall always has been disabled (double checked). No firewall software. Disabled PC Tools malware protector. No virus protection or scanning software.

Only things showing in toolbar are NVidia Settings, Windows Volume Control, Network Connection icon,Safely Remove Hardware Icon and the time.

Don't have anything running that would block any ports.

Airport Utility for Windows is version 5.5.2.

Did another factory(?) reset as described before and pressed 'Rescan' button 15 times with no change. Devices connected via wireless are Nexus smartphone & HP laptop running Vista. All can access Internet, but slowly.

Tried rebooting PC several times with no difference. Tried plugging the PC ethernet cable into different ports in the Airport Extreme before I realized that I could always access the Internet from the PC so I was wasting my time : )

Tonite I unhooked my DLink wireless router, hooked up the Airport Extreme, installed the software, configured the network (perfectly) and then checked for and installed the

Airport Utility software upgrade (no others). As soon as it finished installing, I ran it and ended up with the error. I didn't install anything else or even run any other software. I saved the configuration, checked for and installed the upgrade. I haven't changed ANY settings on the PC or run any software other than Firefox to create my Apple account to report this problem.

Any help greatly appreciated.

Further...4 more factory resets (amber/green flashing), 2 hard resets on square, white airport extreme. Unplugged for 1/2 hour and plugged in power while holding reset button. Same 'Unable to find' message and Rescan button. Windows firewall disabled, no firewall or antivirus software running. Have disabled all the background processes I dare.

I do see the Airport Base Station Agent in my Taskbar.

I uninstalled the updated Airport Utility, installed the one from disc. No luck. Updated it back to 5.5.2. Factory reset and still no luck.

Is there an IP I can ping? Or IP and port I could use to telnet in?

Is there a way for me to log into the Base Station without using the Airport Utility?

Is there any diagnostic software available that would help me troubleshoot this?

Did this upgrade flash the router? Is there a utility that would allow me to flash it back to an earlier (working) release?

PC connected to Airport just fine before upgrade. How would Utility upgrade change the way the PC connects to it? Not complaining, just wondering if different protocols or ports used? Need different hardware or drivers?

Anyway, just got back from work. Airport was unplugged all day. Moved ethernet cable from PC to wife's Vista laptop so laptop is connected to Airport via ethernet cable. Disabled Vista firewall and McAfee antivirus. Installed Airport Utility on laptop, plugged in power cable to the Airport, then upgraded Airport Utility so it's the same version as the PC. Ran utility and could see the Base Station on the left pane. Yay!

Airport ID - F8:1E:DF:F9:56:1E. Bad news is can't configure it. Both 'Manual' and 'Continue' buttons start 'scan for wireless...'. Every option on menu also starts the scan. Scan always finishes with Error 4. Gave laptop back to wife, hooked up ethernet to PC and PC still gets 'Rescan' button.

Is there a diagnostic utility I can run? Anything else I can do to help?

Have to go to family do. Be back later tonite.

Thx in advance for trying.

Unplugged both modem & Airport and hooked up wife's Vista laptop to Airport via ethernet cable to try again. Disabled all firewalls and antivirus software. But this time I thought to disable wireless connections (physical switch) on the laptop. Powered everything up. Created & verified the LAN connection. Started the Airport Utility and got the same behaviour as my PC. Just got the 'Rescan' button and couldn't find the Airport Extreme. Disabled the LAN connection, unplugged the ethernet cable from the laptop, then enabled wireless connections (physical switch) on the laptop. Discovered and enabled the Apple wireless connection. Started the Airport Utility and Bingo, got the Dual Band Airport Extreme with default settings. But, as above, whenever I try to configure it, it scans and says it can't find any wireless devices (Error 4).

Honestly, did the upgrade brick this router? Do I go buy another one? Or should I give up on Apple? I don't have a receipt. It was a gift because I wanted a wireless router that could act as a print server and use an external drive (bought both printer & terabyte xternal HD). I thought it was great, but I only got like 5 minutes use out of it.