2 Replies Latest reply: Jun 5, 2011 6:19 AM by patcriss
patcriss Level 1 Level 1 (0 points)

My kindle app will not open and I can not get to my books.  Any suggestions as to where to go from here?


iPad
  • King_Penguin Level 10 Level 10 (105,370 points)

    Have you tried closing the Kindle app completely ? From the home screen double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Kindle app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.

     

    If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

     

    Apart from you could try deleting and reinstalling the app, though you'll then need to re-download your Kindle books from Amazon.

  • patcriss Level 1 Level 1 (0 points)

    Thanks for your quick reply.  It worked and I am back to reading again.   I appreciate your taking the time to respond to my problem.  Have a great day!