my macbook is not charging what do i do

Go to the Apple in the upper left corner and select About This Mac, then click on More Info, then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information back here.

Have you tried resetting the SMC?

I'm having the same issue. I have tried to to reset the SMC. Any ideas?

Battery Information:

Model Information:

Serial Number: DP-ASMB016-377d-2953

Manufacturer: DP

Device name: ASMB016

Pack Lot Code: 0002

PCB Lot Code: 0000

Firmware Version: 0110

Hardware Revision: 0500

Cell Revision: 0102

Charge Information:

Charge remaining (mAh): 0

Fully charged: No

Charging: No

Full charge capacity (mAh): 0

Health Information:

Cycle count: 271

Condition: Check Battery

Battery Installed: Yes

Amperage (mA): 0

Voltage (mV): 5558

Thank you!

Are you using your mac in a cold weather? I had this problem before, I figured out I had to use the air conditioner to warm my room first. Batteries no not charge under certain temperature.

hhardi1, your battery status indicates the battery is bad and this is why it says to check battery in the condition field. Batteries do go bad after so many uses and even after not using the battery for so long. If your Mac is still under warranty, they may replace the battery or you can buy a new one on eBay or through the Apple store.

Had the same problem....it was either "not charging" or the "X" in the battery icon. I tried everything humanly possible short of taking it to an apple store (the battery was new from a previous repair). Then, I caught a youtube video of a guy explaining how he did the SMC reset, but in a different order. Turn off macbook, disconnect magsafe, remove battery, press and hold power button 5 seconds, plug in magsafe plug BEFORE reinstalling the battery, install battery, and power up. After researching countless different ways to solve this issue, this one WORKED! My magsafe is orange, and my battery is charging (it's at 39% as I'm writing this). Don't know if this will work for everyone, but it's worth a shot!

My Macbook is not charging. It is completly dead and I do not have the ability to turn it back on. What should I do??

The magnetic plug in does not work.

My Macbook is not charging. The magnetic plug will not work which now has stopped me from turning it back on. Any ideas of suggestions??

Hi, Stefanie. Welcome to Apple Support Communities.

Have you tried a different outlet? Sometimes an outlet goes bad, and it isn't a problem with the MacBook at all and people don't think to check that out.

If the outlet checks out okay, do you know someone with whom you could swap charging adapters and batteries, first one and then the other, to determine which may be at fault?

If you don't know anyone, then you're going to have to take it in for an evaluation.

Apple - Store Locator

THANKS TERRENCE! SMC Reset you reported works like a charm! Now I can go to bed and get some sleep, thatks to you!

Battery Information:

Model Information:

Serial Number: W00145EHRD3LA

Device Name: bq20z451

Pack Lot Code: 0

PCB Lot Code: 0

Firmware Version: 201

Hardware Revision: 000a

Cell Revision: 165

Charge Information:

Charge Remaining (mAh): 0

Fully Charged: Yes

Charging: No

Full Charge Capacity (mAh): 0

Health Information:

Cycle Count: 0

Battery Installed: No

Amperage (mA): 0

Voltage (mV): 0

System Power Settings:

AC Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 10

Wake on AC Change: No

Wake on Clamshell Open: Yes

Wake on LAN: Yes

Current Power Source: Yes

Display Sleep Uses Dim: Yes

PrioritizeNetworkReachabilityOverSleep: 0

RestartAfterKernelPanic: 157680000

Battery Power:

System Sleep Timer (Minutes): 10

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 2

Wake on AC Change: No

Wake on Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes

RestartAfterKernelPanic: 157680000

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: Yes

ID: 0x0100

Wattage (W): 60

Revision: 0x0000

Family: 0x0085

Serial Number: 0x00a31eab

Charging: No

I have the same problem and when I was searching the forum I found this Battery Updater although it was no use to me I did notice that hhardi1 meets one of the requirements so I would recommend updating its firmware if you haven't.

I'm having the same problem. I tried using the Battery Updater & nothing happened when I restarted my MacBook (2010). Please help!

Battery Information:

Model Information:

Serial Number: SMP-ASMB016-387f-683

Manufacturer: SMP

Device name: ASMB016

Pack Lot Code: 0000

PCB Lot Code: 0000

Firmware Version: 0110

Hardware Revision: 0200

Cell Revision: 0102

Charge Information:

Charge remaining (mAh): 538

Fully charged: No

Charging: No

Full charge capacity (mAh): 3482

Health Information:

Cycle count: 1693

Condition: Fair

Battery Installed: Yes

Amperage (mA): -1328

Voltage (mV): 10900

System Power Settings:

AC Power:

System Sleep Timer (Minutes): 90

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 90

Automatic Restart On Power Loss: No

Wake On AC Change: No

Wake On Clamshell Open: Yes

Wake On LAN: Yes

Display Sleep Uses Dim: Yes

Battery Power:

System Sleep Timer (Minutes): 5

Disk Sleep Timer (Minutes): 10

Display Sleep Timer (Minutes): 1

Wake On AC Change: No

Wake On Clamshell Open: Yes

Display Sleep Uses Dim: Yes

Reduce Brightness: Yes

Hardware Configuration:

UPS Installed: No

AC Charger Information:

Connected: No

Charging: No