Q: Macbook air touchpad not clicking. It makes an audible click when you press it on the right but not the left

please see the topic

Posted on Jun 3, 2011 10:10 PM

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  • by rkaufmann87,

     rkaufmann87 Jun 3, 2011 10:23 PM in response to jonathan116
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    Jun 3, 2011 10:23 PM in response to jonathan116

    Navigate to System Preferences - Trackpad and ensure tap to click is selected. If it already is then try doing a SMC reset.

     

    SMC RESET

     

    • Shut down the computer.
    • Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    • On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    • Release all the keys and the power button at the same time.
    • Press the power button to turn on the computer. 

     

    PRAM RESET

     

    • Shut down the computer.
    • Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step
    • Turn on the computer.
    • Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
    • Hold the keys down until the computer restarts and you hear the startup sound for the second time.
    • Release the keys.

     

    Roger

    Jun 3, 2011 10:23 PM

  • by jonathan116,

     jonathan116 Jun 3, 2011 10:26 PM in response to rkaufmann87
    Level 1 Level 1 (3 points)
    Jun 3, 2011 10:26 PM in response to rkaufmann87

    Seems more like a hardware issue than a software one, but Ill try that. Thanks.

    Jun 3, 2011 10:26 PM

  • by rkaufmann87,

     rkaufmann87 Jun 3, 2011 10:31 PM in response to jonathan116
    Level 9 Level 9 (62,527 points)
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    Jun 3, 2011 10:31 PM in response to jonathan116

    I don't think so at all, I'd be a little surprised if it's a hardware problem. Also check you System Preferences - Expose & Spaces - click the Expose tab to look at the settings you have set up.

    Jun 3, 2011 10:31 PM

  • by jonathan116,

     jonathan116 Jun 4, 2011 12:34 AM in response to rkaufmann87
    Level 1 Level 1 (3 points)
    Jun 4, 2011 12:34 AM in response to rkaufmann87

    Tried that stuff, still experiencing the issue.

     

    To be more clear on the problem I'm having, the trackpad itself is a click anywhere pad, but its only making an audible click sound when i click on the right side of the trackpad.

     

    When I click on the left side, it's like hitting a surface, there's no response, whereas on the right, the pad goes down a bit and you hear a click.

     

    Any ideas on how i can fix this?

    Jun 4, 2011 12:34 AM

  • by rkaufmann87,

     rkaufmann87 Jun 4, 2011 6:20 AM in response to jonathan116
    Level 9 Level 9 (62,527 points)
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    Jun 4, 2011 6:20 AM in response to jonathan116

    Book an appointment at your local Apple Store or AASP. You seem to think it's hardware so if you're right no manner of tinkering on your part is going to fix it. It's still covered by warranty which is good.

    Jun 4, 2011 6:20 AM

  • by Hans Doddema,

     Hans Doddema Dec 7, 2011 10:12 AM in response to jonathan116
    Level 1 Level 1 (0 points)
    Dec 7, 2011 10:12 AM in response to jonathan116

    Hi Jonathan, I'm late to the party, but care to share what was going on and what fixed it?

    Dec 7, 2011 10:12 AM

  • by luotsi,

     luotsi Jan 1, 2012 1:07 AM in response to jonathan116
    Level 1 Level 1 (0 points)
    Jan 1, 2012 1:07 AM in response to jonathan116

    Hi Jonathan - you probably have a bent frame as I do. I confirmed this by bending the frame back (very carefully!!), and one side of the TouchPad started working again. It's the physical thin design of the Air that's probably hard to make rigid enough - if you put the machine on a level table, you can see that the TouchPad area rests in the air, supported by the two plastic "feet" or bulges at each corner of the bottom. Each click on the TouchPad puts a stress on the material, which in the end gives, jamming the click mechanism. They should at least take the bulging black feet out of the bottom.

    Jan 1, 2012 1:07 AM

  • by Cinos2000,

     Cinos2000 Jan 1, 2012 2:59 AM in response to jonathan116
    Level 1 Level 1 (15 points)
    Jan 1, 2012 2:59 AM in response to jonathan116

    Try close the app then reopen it.

    Jan 1, 2012 2:59 AM

  • by Redman72,

     Redman72 Jan 21, 2012 9:29 AM in response to rkaufmann87
    Level 1 Level 1 (0 points)
    Jan 21, 2012 9:29 AM in response to rkaufmann87

    @rkaufman87 - thanks for the post - the SMC reset solved my problem.

    Jan 21, 2012 9:29 AM

  • by rkaufmann87,

     rkaufmann87 Jan 21, 2012 9:30 AM in response to Redman72
    Level 9 Level 9 (62,527 points)
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    Jan 21, 2012 9:30 AM in response to Redman72

    Your welcome.

    Jan 21, 2012 9:30 AM

  • by edwardgonsalves@me.com,

     edwardgonsalves@me.com Dec 11, 2012 3:13 AM in response to jonathan116
    Level 1 Level 1 (0 points)
    Dec 11, 2012 3:13 AM in response to jonathan116

    Hi Jonathan

    Did you have any luck resolving the trackpad only clicking on the right? I have the same problem

    Thanks

    ed

    Dec 11, 2012 3:13 AM

  • by Olee,

     Olee Dec 17, 2012 3:53 PM in response to edwardgonsalves@me.com
    Level 1 Level 1 (0 points)
    Dec 17, 2012 3:53 PM in response to edwardgonsalves@me.com

    If anyone had the same problem as this, here's what I did.

     

    I removed the hardshell casing on my Macbook Air. I stood the Macbook on its left side on the bed. And I tapped (or rapped lightly) the back of the macbook behind the trackpad. Whatever mechanism that was stuck fell into place.

     

    When I checked on it, the left side of the trackpad clicked normally. I assume this can work on the right side as well.

    Dec 17, 2012 3:53 PM

  • by Kim Holburn,

     Kim Holburn Feb 2, 2013 11:41 PM in response to Olee
    Level 1 Level 1 (0 points)
    Feb 2, 2013 11:41 PM in response to Olee

    Olee wrote:

     

    If anyone had the same problem as this, here's what I did.

     

    I removed the hardshell casing on my Macbook Air. I stood the Macbook on its left side on the bed. And I tapped (or rapped lightly) the back of the macbook behind the trackpad. Whatever mechanism that was stuck fell into place.

     

    When I checked on it, the left side of the trackpad clicked normally. I assume this can work on the right side as well.

     

    What do you mean by "the hardshell casing"?  You unscrewed the casing? 

    Feb 2, 2013 11:41 PM

  • by Olee,

     Olee Feb 3, 2013 1:56 AM in response to Kim Holburn
    Level 1 Level 1 (0 points)
    Feb 3, 2013 1:56 AM in response to Kim Holburn

    No. Hardshell as in hardcover case, to protect it from scratches. If you don't use one for you Macbook air, then disregard it. Just rap the thing in the back. Goodluck.

    Feb 3, 2013 1:56 AM

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