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I can hear people on Facetime, but they can't hear me.

I can hear people on Facetime but they can't hear me.

iMac

Posted on Jun 5, 2011 12:31 AM

Reply
22 replies

Jan 18, 2017 12:29 PM in response to dijanaUni

Hi,


Retina is a description of the screen some Macs have.

It is note in itself a specific Model designation.


OS X 10.12.2 is the number of the current updated version of the macOS (as it is written for Sierra) and it the latest version.


In FaceTime check the Microphone you are using is selected in the settings

It is in the Video Menu.


Also check System Preferences > Sound > Input tab.

This should have the volume turned Up (When Messages was iChat and in early versions as well the app could Video to AIM and Jabber Buddies and for this the volume needed to be about 85% at least of the way across).

If when you speak the bar moves all the way to the right the OS will stop the sound to prevent distortion (it is called Clipping)

If you have two devices such as an Internal Mic and an External one (might be in the camera) then both the System Preferences AND the app need to have the same one selected.

If they are not close the app and then Set System Preferences "first" then set the device in the FaceTime app




User uploaded file

8:29 pm Wednesday; January 18, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

Jan 22, 2017 11:25 AM in response to dijanaUni

Hi,


You are welcome.


The Hosts spotted you copied the complete email back to the Thread which included some personal information of yours and mine.


You can Copy and Paste the whole text of parts of text from another post rather than the email you get.

User uploaded file

7:25 pm Sunday; January 22, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

Aug 15, 2017 12:10 PM in response to sire161

HI,


Check System Preferences > Sound > Input tab is set to the same input device as the FaceTime App > Video menu.


If it is make sure the System Preferences > Sound > Input tab is set high enough in the volume.

It should move to about 75% of the way across when you talk normally.

If it is banging in to the right hand side the volume will be "cut" so that feedback and damage does not occur.



User uploaded file

8:10 pm Tuesday; August 15, 2017


 iMac 2.5Ghz i5 2011 (Sierra)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 iPhone 6 iOS 10.x and an iPad (2)

Jun 5, 2011 12:41 AM in response to juliusfromchino

You need to be more specific when your asking your question here,but I can help you.First,ensure that your microphone is working correctly by testing your internal microphone in System Preferences.If your using an alternative microphone,then use System Preferences to insure that your system is feeding the data from it and that it's fully working.

Oct 27, 2011 1:35 PM in response to vin-ann

Hi,


System Preferences > Sound > Input
The Device and Volume set here is used by iChat or Face Time or Photo Booth. (These three apps do not have Input Volume control like other Apps may have)



User uploaded file
9:35 PM Thursday; October 27, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 8, 2011 11:11 AM in response to Snegir

Hi,


Previously with Laptops there has been an issue where the Ambient Noise Reduction process seems to take on a mind of it's own and constantly reduce the Volume setting in System preferences > Sound > Input.

Some people seemed to say they could watch the slider moving to the left whilst they talked.


There now seems to be anecdotal reports that this is happening again in Lion (at 10.7.2) with iChat 6.0.1

( I know you post that you are using 10.6.8)


If you navigate to the Hard Drive/Library/Preferences you will find a load more .plists that are for System wide things.

At the top should be an Audio Folder.

Try deleting the com.apple.audio.DeviceSettings.plist from within that folder and restart the Mac.


P.S. The Mute cannot be left "on" between Chats so it is unlikely to be this.



User uploaded file
7:10 PM Tuesday; November 8, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Nov 9, 2011 11:28 AM in response to Snegir

HI,


Part of that was my fault. I tend to answer the ichat questions and had come back to this thread thinking we were talking about iChat, where the Mute cannot be left on.


Glad to hear you are making progress.



User uploaded file
7:28 PM Wednesday; November 9, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"


 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Jul 31, 2013 7:36 AM in response to Michaelw352

Hello Michaelw352 or anybody else...NEDD HELP PLEASE!!!


I have a I MAC 10.6.8 2 GHz Intel Core 2 Duo, 4 GB 667 MHz SDRAM MAC


and the person I want to talk to has a


Mac 8GB 1600 MHz DDR3, 3.1 GHz Intel Core i7.


I just installed FACETIME on my I MAC from the apple store. When I call somebody or they call me, I can hear them perfectly but they can not hear me, its a important tool I use for my work as a graphic designer. So I need to solve this probleme right away! My mute button was off so its not that the problem!


Can I fix this probleme?


Can you give me a check list of what needs to be check?

I can hear people on Facetime, but they can't hear me.

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