1 2 3 4 Previous Next 48 Replies Latest reply: Aug 5, 2012 3:28 PM by Lance000
StirFry_2112 Level 2 Level 2 (475 points)

My MacPro has been acting very funky the last few weeks (hard drive errors in Logic, will not connect to other computers at times, bluetooth errors with mouse, etc) and have been trying to diognose it. The one issue that continues to resurface is this error message in disk utility:

 

Invalid volume file count

Invalid volume directory count

 

2 weeks ago, I saw this for the first time, got scarred, restarted with 10.6 install disk, ran disk utility and repaired it sucessfully! Yea! Continued working with the computer and stil buggy, recheck for disk errors, same message! Same remedy, fixed, run for 2 more days and error is back again!

 

My Question: what is causing this? Is it a hardware or software error? The last thing I want to do is spend all day reinstalling everything form scratch only to et the error again a week from now. What is the best way to diagnose this error?

 

Thanks, all help is greatly appreciated!!!


Mac Pro, Mac OS X (10.6.7), Logic Pro 9, 24GB RAM, UAD Quad
  • 1. Re: Disk error: invalid volume file count & directory count message
    Allan Eckert Level 8 Level 8 (41,525 points)

    I have seen Disk Utility claim to successfully repair disks with those errors but in actual fact not real fix them.

     

    You could try DiskWarrior. It will totally rebuild the directory structure on your disk and will be able to repair those errors.

     

    If the error persist even after repair with DiskWarrior it has usually been my experience that the disk is about to fail.

     

    No matter what you do I would first back up any important data on that disk.

     

    Allan

    tiger

  • 2. Re: Disk error: invalid volume file count & directory count message
    Linc Davis Level 10 Level 10 (117,780 points)

    That drive is about to fail. Replace it.

  • 3. Re: Disk error: invalid volume file count & directory count message
    StirFry_2112 Level 2 Level 2 (475 points)

    Thanks for the quick responses Allan and Linc! Luckily, I have many time machine backups and have been spending the last few days restoring from different backups from different days to see if maybe some software conflict was the problem. All of them worked for about 3 hours before causing some sort of chaos again. I would like to zero the drive, reinstall everything from scratch and move on with my life, but I don't want to waste 2 work days reinstalling and authorizing (many audio plugins and software instruments) only to have more failures a few days later. Is there any way to find out for certain if this is a hardware issue?

  • 4. Re: Disk error: invalid volume file count & directory count message
    StirFry_2112 Level 2 Level 2 (475 points)

    UPDATE: So, I ended up buying a brand new drive on June 6th (Seagate Barracuda), re-installed everything and all seemed well. Yesterday, I went to screen share (a normal process for us as another MacPro houses all audio instruments) and it would not connect. Suspecing the worse, I checked Disk Uitility and sure enough, the exact same error message poped up again!

     

    Invalid volume file count

    Invalid volume directory count

    It is now in the hands of the Apple store geniuses as of a few hours ago, the tech said they will run all their diagnostic tools but made it clear that they will probably not find anything wrong with the machine, suggesting the 8 GB RAM modules are causing the problem or some other 3rd party issue is at fault. Could this be true? Why does this hard drive error continue to show up even with a brand new drive and why does it seem to cause so many problems? I'm a long time Mac user and am completely in the dark on how to diagnose this problem, any help is greatly appreciated!!!!

     

    Thanks all!

  • 5. Re: Disk error: invalid volume file count & directory count message
    Allan Eckert Level 8 Level 8 (41,525 points)

    Since the data from the disk is read into RAM, it is possible for the data from the disk to be corrupted in RAM and making it appears as if the disk is in error. This is an unusual circumstance hence the reason we are all pointing our fingers at the disk.  Since you are having the same error with a brand new disk that does pint the guilty finger toward RAM now. It they are are saying they think it is RAM, I would trust them seeing as how they probably have more powerful test software then anything we have.

     

    Allan

  • 6. Re: Disk error: invalid volume file count & directory count message
    StirFry_2112 Level 2 Level 2 (475 points)

    Totally agree Allan, just waiting to hear back from apple. In theory, this makes sense but the only problem is this is a recent problem and the computer ran fine for a solid 4 months prior with no changes to any hardware. I guess something could have easily shorted out or something, but just seems odd I can't pinpoint what is wrong (memtest said everything was okay). Very frustrating. Will post back as soon as I get word from Apple. Thanks again Allan!

  • 7. Re: Disk error: invalid volume file count & directory count message
    Allan Eckert Level 8 Level 8 (41,525 points)

    RAM does have limited life expectancy. It does go bad. It doesn't have to short or anything of the sort.

     

    Allan

  • 8. Re: Disk error: invalid volume file count & directory count message
    Csound1 Level 8 Level 8 (35,310 points)

    StirFry_2112 wrote:

     

    ..snip: this makes sense but the only problem is this is a recent problem and the computer ran fine for a solid 4 months prior with no changes to any hardware. I guess something could have easily shorted out or something, but just seems odd ..snip:

    It's tempting (even to me) to bring out that "but it was fine yesterday" until I remember something my physics lecturer told me, to quote him

     

    "in the history of all broken things is the day before it broke"

     

    Doesn't help you but ......

  • 9. Re: Disk error: invalid volume file count & directory count message
    StirFry_2112 Level 2 Level 2 (475 points)

    Big update: Talked to the Genius when getting computer back, computer was thoroughly tested for 72 hours or so, no problems found with any hardware. The only thing the guy thought was strange was the 3 8GB chips of RAM installed since they are not officially supported by Apple, however he did admit the RAM showed no errors when tested. Told to put back original RAM and see if the problem persists.

     

    Got the computer home and all set up again with the origional 6GB chips installed (6 1GB chips). Wiped the hard drive and reinstalled the OS again from the OS disk, updated all software and restored from Time Machine backup. Tried running our Logic project again and found the computer running worse than it was before! Tried screen sharing with other MacPro and it worked very sluggishly, disconnected, restarted both computers and tried again - could not connect via screen share at all. So, something told me this may be an ethernet problem.

     

    Just for fun, we decided to connect the 2 MacPros together directly, bypassing our ethernet hub (one ethernet cable connected to each other). In both computers, I disabled all other network connections so the only active service was the single ethernet port. Viola, like magic, everything was running much smoother! No more glitches in audio performance, no more screen sharing issues! So, I think we are now on the right path to finding a solution. Now, how do I test the hub for problems? Could it not also be one of the other computers on the ethernet network causing the problem as well? We have a MacMini (10.6.7) that has been acting strange lately (random beach balls all the time in safari and iWork, which I'm trying to fix when I find the time) that is connected to the hub and on all the time. It's nice that we seem to have a workaround for now and we can complete our project, but I would still like to get to the bottom of this as having all the computers on one ethernet network is very important for us. Again, I truly appreciate all the continued help from you guys and all the input as this has been a very positive experience. I'm glad I decided to come here for help as I don't feel alone in solving this and am not being scripted through solutions that don't make sense. Great discussion!

  • 10. Re: Disk error: invalid volume file count & directory count message
    StirFry_2112 Level 2 Level 2 (475 points)

    polite bump

  • 11. Re: Disk error: invalid volume file count & directory count message
    StirFry_2112 Level 2 Level 2 (475 points)

    Okay, scratch that last update: just ran Apple Disk Utility today and the error is back again! Is there anything else I should try? Why does the directory keep writing errors? I thought for sure it could have been the RAM and the ethernet seemed slightly logical. I'm at a loss, any fresh ideas?

  • 12. Re: Disk error: invalid volume file count & directory count message
    Allan Eckert Level 8 Level 8 (41,525 points)

    If you have the same problem again that is starting to sound like the disk is dying.

     

    I suggest you back up your data and prepare to replace it.

     

    Allan

  • 13. Re: Disk error: invalid volume file count & directory count message
    StirFry_2112 Level 2 Level 2 (475 points)

    Hey Allan,

     

    The boot drive has been replaced with 2 brand new drives over the course of 2 months now, and all the drives test as fine drives. I just put in a new Western Digital 1 TB black 1 week ago when I received the computer back from Apple. I do have a good backup so no worries there.

  • 14. Re: Disk error: invalid volume file count & directory count message
    Dangerfrog888 Level 1 Level 1 (0 points)

    Hey StirFry_2112,

     

    Have you found any other plausible solutions to your problem?  I've been having the same Invalid Volume Errors for the past two years.  Been buying new harddrives, but after watching videos online - Vimeo, Comedy Central, etc. the problem always comes back.  Can't seem to find any solution online either.

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