Problems with connection to iTunes because of error code 21

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Problems with connection to iTunes because of error code 21

I have Windows Vista. Every time I try to connect my ipod to iTunes error code 21 comes up saying my USB Mass Storage Device needs to be deleted. After I deleted it and reconnect the problem still remains.

iPod classic

Posted on Jun 6, 2011 4:32 AM

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Answer 1

planb77

Level 7

32,428 points

Jun 6, 2011 6:05 AM in response to mayapierce

Hello mayapierce,

Perhaps something in this thread from another forum will be able to help you out.

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-givi ng-me-an-error-code-21-when-itunes-is/e1b70aca-95d4-4723-bdf5-e97d1767bd73

B-rock

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Answer 2

Jun 6, 2011 6:07 AM in response to mayapierce

iOS: Resolving update and restore alert messages including error 21.

iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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