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Ipad can't find wifi signal!

1673 Views 1 Reply Latest reply: Jun 6, 2011 9:17 AM by KBowl87 RSS
Fedaykin Level 1 Level 1 (0 points)
Currently Being Moderated
Jun 6, 2011 9:13 AM

My brand new Ipad cant find a signal after I've entered all the information about my router. The signal meter shows a signal but as soon as I list an address in Safari I get the "Cannot Open Page"  I've double checked everything in the settings and it shows that it found my Network, it also shows signal at the signal meter at the top of the screen. My laptop doesn't have any problem finding a signal so I know its there and working. Any suggestions?

iPad 2
  • KBowl87 Level 1 Level 1 (135 points)
    Currently Being Moderated
    Jun 6, 2011 9:17 AM (in response to Fedaykin)

    Power your router on and off, usually does the trick. If not follow these steps.

    From Apple support article: Troubleshooting Wifi on IOS devices

    Basic troubleshooting

    • Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
    • Verify that you are in range of your Wi-Fi router or base station.
    • Confirm that your Wi-Fi router and Cable/DSL modem are connected to power and turned on.
    • Check whether other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    • Update your Wi-Fi router to the latest firmware. 
      • For AirPort Base Stations, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.
    • Restart your iOS device

     

    Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.

     

    • If you are using a public or commercial network that requires a login or subscription, see this article for more information.
    • Verify that you are selecting the correct network if you are in a location with multiple Wi-Fi networks.
    • Verify that the Wi-Fi network settings are correct. You can view and configure Wi-Fi settings using the following steps:
      • Tap Settings > Wi-Fi.
      • Locate the Wi-Fi network you are currently using and tap The right arrow button.
    • If you've verified that your settings are correct and the issue persists, try the following:
      • Tap "Forget this Network" to reset settings for this Wi-Fi network, including the password. Then try connecting to the network again.
        Note: This can be useful if you identify a network issue and want to prevent the device from automatically using this network in the future.
      • Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including passwords, VPN, and APN settings.

    Note: If the Wi-Fi network uses MAC address filtering, you will need to add the MAC address to the access list for the Wi-Fi router. The MAC address for your device is listed as the Wi-Fi address in Settings > General > About.

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