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Mac mail automatically deleting emails

Hi everybody,


Has anybody come across this problem before?


Last week, out of the blue, the Mac Mail program automatically started deleting all of the emails in my IMAP inbox older than 8 days. They're not appearing in the Trash folder either. I've gone into the Mail preferences and there aren't any options that I could set under the "Mail Behaviors" tab for the Inbox itself, only for the Drafts, Sent, Junk, and Trash folders, which I don't have problems with.


I've tried replacing the Messages folder for this IMAP account under ~/Library/Mail/IMAP-account/INBOX.imapmbox with a backup containing all of the missing emails, but they're still not showing up in my inbox. I've also tried rebuilding the mailbox and reindexing it, but neither have worked either.


I've also been in touch with my email provider, and he said it wasn't anything on his end.


Does anybody have any suggestions? I'd definitely appreciate it if anybody can offer some insight! Thanks so much in advance!

iMac, Mac OS X (10.4.11)

Posted on Jun 6, 2011 1:54 PM

Reply
33 replies

Aug 17, 2014 5:43 AM in response to BDAqua

I am having the same issues with Mail. I have no rules to delete the messages, but since their last update many of my messages end up in the trash folder. Once I select all of them and force apply the rules, then they go to their proper folders, however, sometimes, they go back to the trash again unless I create a new rule memorizing the the e-mail. This is happening a lot with new e-mails whose address is not in my contacts list. Again, this just started happening after the last update. I am running Mac OX 10.9.4 and Mail Version 7.3 (1878.6). Any ideas how to fix this? I even tried to go to an outside programme but it is too much trouble since most of them do not import my mail folders and subfolders. Thanks for all your help.

Nov 10, 2014 6:26 PM in response to jononto

I've had the same trouble since resetting my iPhone a few weeks ago. My problem is ONLY with my apple e-mail, @me.com My deleted items get permanently deleted after two weeks, which I don't like, even though the Mail app on my iMac is set to 'never' permanently delete and there are no message rules.


Reading this thread has taken me to my iPhone settings and I see in there that it says to permanently delete after two weeks. I guess this must have changed when I reset/restored my phone... Annoying that it affects my iMac too, given all the settings appeared correct on there. I'm not certain this is the solution yet, but after going to look to see if it was POP etc, I did see that setting and changed it. Hopefully I'm sorted now...

Jun 30, 2015 12:55 PM in response to Happy-12

I hope this will be a useful answer to some of our problems. I changed my ISP provider from TalkTalk to BT infinity not knowing one uses POP and BT imap.

Well I tried everything, every time I opened my Apple mail everything had been deleted. Well all you need to do is click on Mailbox at the top of the screen then click on rebuild, I couldn't believe my luck, I have to keep checking my mail to see if it is still there.

Oct 6, 2016 7:38 PM in response to beth73

So I'm sure somewhere below it says that is because Apple Mail has default to delete mail older than 1 month.


I really really hate hate hate this feature of Apple Mail. Why would you make a default to delete a users stuff w/o them knowing!!! Uggh. I've been burned by this default a couple times now. I don't like to discard old mail because its often useful to search archives.

Oct 25, 2016 1:53 AM in response to beth73

Hi guys,


I've been having the same problem for years and nobody can help me. My husband thinks I'm crazy. I work in:

Apple Mail + 4 Gmail paid accounts + iPhone 5 with iOS 10.2.


I've been losing mails since ages. In fact, sometimes, when I click on an old client folder, I see e.g. 23 messages in there, and within seconds they all disappear.


I think my problem occurred a couple of years ago, when I switched from POP to IMAP.


Unfortunately, the "Leave a copy on the server" solution does not work me. I've called GMAIL support, and they can't help me because they need to know which exact message was deleted, when it was deleted etc. and obviously this is not possible, since I don't really remember which old messages are being deleted.


After reading some forum posts, I've completely deleted all my email accounts from my iPhone.


Please, please help me!

thank you

ev

Oct 25, 2016 4:04 AM in response to Gingerevi

This MUST be a Gmail function that you are overlooking


gmail delete message after days - Google Search

https://www.google.com/search?q=gmail+delete+message+after+days&ie=utf-8&oe=utf- 8


Control email storage - G Suite Administrator Help - Google Help

https://support.google.com › G Suite Administrator Help › Gmail › Compliance
Google
Migrated messages older than the specified retention period are deleted unless ... apply to messages in the Trash folder, which are deleted permanently after 30 days, ... Sign in using your administrator account (does not end in @gmail.com).


If you don't want a message to stay in your Trash for 30 days, you can permanently delete it. Open Gmail. On the left side of the page, click More Trash. To delete a single message, open the message and click Delete forever. To delete all messages in your trash, click Empty Trash now.


Jan 16, 2015 - 33 posts - 7 authors

Gmail does not delete any messages from your account (other than Trash and Spam after about 30-days). If messages are missing it's probably ...


Set Gmail to automatically delete some emails after certain number ...

productforums.google.com/d/topic/gmail/Zfdj9tFZrqs
Google
May 1, 2010 - 8 posts - 6 authors

Some of the newsletters I receive via email is outdated the day after I ... to set Gmail to automatically delete these newsletters the day after I ... You could create a filter to archive the messages and move to a specified folder.

Mac mail automatically deleting emails

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