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My MacBook Pro keeps crashing

My 15" MacBook Pro, 4 months old, has started to crash several times a day. I am working and the screen goes black. THe only thing I can do is press the power button until the system shuts down, and then reboot. It started last week, and seemed to be related to usage of PowerPoint 2011. But it is now crashing with other applications as well.


Any suggestions?

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 6, 2011 2:49 PM

Reply
8 replies

Jul 26, 2011 2:52 PM in response to jrw100

I am having a similar problem and it seems to be related to using a second monitor. Other discussion threads within this site have linked it to a video card switching issues. Like you, it started with PowerPoint (Office 2011) on my MacBook Pro, but now seems to happen randomly, several times a day. I also have to power off my computer by holding the power button and then restart my computer (it is almost as if the computer is still awake, but the screen is no long working).


I have since unplugged my second monitor and have not had any crashes (going on 6 hours, but really, that is a current record!) and am able to use PowerPoint in SlideShow mode (which is where I first developed the mysterious black screen issue).


My question to you...do you have a second monitor attached to your computer? I am hoping that this is the common problem.


Thanks...

Jul 29, 2011 11:35 AM in response to phillyfergtanya

I did not try it with a second monitor. I went to the apple store and they ran extended diagnostics on it for a day, determined it was a SW problem. THe did a clean install and the problem was still there. Sent it off for hardware repair. When I got it back I could not logoff of my account or restore from Time Machine. Took it back and they replaced the system. All is well now.

Apr 12, 2012 5:21 AM in response to jrw100

This is the same problem for me and I took it to the mac store in Westfiields straford, London and they can't help me. It's really fustrating.


They said I should do a complete restart of the system but then I would need to reinstall all my software, which would take me about a day.


I have studio sessions and don't have time.


Any feedback would be much appreciated.

Apr 12, 2012 8:46 AM in response to jrw100

Here is my crash report. THREE TIMES TODAY!!! GRRRR


Interval Since Last Panic Report: 94338 sec

Panics Since Last Report: 2

Anonymous UUID: 89640F7F-663F-4016-A7C0-427C2FBFC61F


Mon Feb 13 22:22:03 2012

panic(cpu 0 caller 0x9ffc9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fcf4000 0x0a5480a2, D0, P3/4

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0xa18c2188 : 0x21b837 (0x5dd7fc 0xa18c21bc 0x223ce1 0x0)

0xa18c21d8 : 0x9ffc9b (0xc1528c 0xc85800 0xc23e60 0x0)

0xa18c2278 : 0xb1a608 (0x9a7ec04 0xa182004 0x100 0xcdf2b6)

0xa18c22c8 : 0xb11601 (0xa182004 0x100 0xa18c22f8 0x9ef778)

0xa18c22f8 : 0x171b9a6 (0xa182004 0x100 0x438004ee 0x1)

0xa18c2438 : 0xb392b5 (0xa182004 0xa181004 0x0 0x0)

0xa18c2478 : 0xa08e7c (0xa182004 0xa181004 0x0 0x0)

0xa18c2518 : 0xa0555b (0x0 0x9 0x0 0x0)

0xa18c26c8 : 0xa0758f (0x0 0x600d600d 0x702b 0xa18c26f8)

0xa18c2798 : 0xccaeae (0xc1d00043 0xbfef0033 0xbfef0034 0x857c)

0xa18c2808 : 0xcda734 (0xa81d600 0xa822280 0x8 0x1)

0xa18c2828 : 0xcff322 (0xa822280 0xb 0xa18c2848 0x2345f4)

0xa18c2858 : 0xcffb3d (0xa41b000 0x0 0xa18c287c 0x0)

0xa18c2888 : 0xcdfd79 (0xa41b000 0x7d710080 0x0 0x0)

0xa18c28d8 : 0xca1d0c (0x46411000 0x0 0x0 0x3)

0xa18c2948 : 0xca140f (0x46411000 0x0 0x2 0x3)

0xa18c2978 : 0xc9705f (0x46411000 0x0 0x2 0x46609000)

0xa18c2ab8 : 0xcd05d8 (0x46609000 0x1 0xa18c2bcc 0xa18c2bc8)

0xa18c2b68 : 0xc92fe1 (0x46609000 0x1 0xa18c2bcc 0xa18c2bc8)

0xa18c2be8 : 0x56da06 (0x46609000 0x0 0xa18c2e3c 0xa18c2c74)

0xa18c2c38 : 0x56e2a5 (0xd21720 0x46609000 0xa769d88 0x1)

0xa18c2c88 : 0x56eb59 (0x46609000 0x10 0xa18c2cd0 0x0)

0xa18c2da8 : 0x286638 (0x46609000 0x10 0xa769d88 0x1)

0xa18c3e58 : 0x21dbe5 (0xa769d60 0x8fff5a0 0x1fd7e8 0x5d43)

0xa18c3e98 : 0x210a86 (0xa769d00 0x0 0x9dc3d50 0xa4cdf80)

0xa18c3ef8 : 0x216f84 (0xa769d00 0x0 0x0 0x0)

0xa18c3f78 : 0x295c57 (0x8e51968 0x0 0x0 0x0)

0xa18c3fc8 : 0x2a256d (0x8e51964 0x1 0x10 0xbf78240)

Kernel Extensions in backtrace (with dependencies):

com.apple.GeForce(6.4.0)@0xc87000->0xd3dfff

dependency: com.apple.NVDAResman(6.4.0)@0x999000

dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x98c000

dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x953000

dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x96a000

com.apple.nvidia.nv50hal(6.4.0)@0x15e5000->0x19f9fff

dependency: com.apple.NVDAResman(6.4.0)@0x999000

com.apple.NVDAResman(6.4.0)@0x999000->0xc86fff

dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x953000

dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x98c000

dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x96a000


BSD process name corresponding to current thread: WindowServer


Mac OS version:

10K549


Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)


System uptime in nanoseconds: 15807033790297

unloaded kexts:

com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x145d000, size 0x65536) - last unloaded 212545133882

loaded kexts:

net.osculator.driver.OSCulatorIOKit 1.5.1

at.obdev.nke.LittleSnitch 2.2.05

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 44494644475

com.apple.driver.AGPM 100.12.31

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleHDA 2.0.5f14

com.apple.driver.AppleMikeyDriver 2.0.5f14

com.apple.driver.AudioAUUC 1.57

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleGraphicsControl 2.10.6

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AppleLPC 1.5.1

com.apple.GeForce 6.4.0

com.apple.kext.AppleSMCLMU 1.5.2d10

com.apple.driver.AppleIntelHDGraphics 6.4.0

com.apple.driver.AppleIntelHDGraphicsFB 6.4.0

com.apple.driver.AppleUSBTCButtons 201.6

com.apple.driver.AppleUSBCardReader 2.6.1

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBTCKeyboard 201.6

com.apple.driver.Oxford_Semi 2.6.1

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AirPortBrcm43224 428.42.4

com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.14

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.DspFuncLib 2.0.5f14

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.AppleHDAController 2.0.5f14

com.apple.iokit.IOHDAFamily 2.0.5f14

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.driver.AppleSMC 3.1.0d5

com.apple.nvidia.nv50hal 6.4.0

com.apple.NVDAResman 6.4.0

com.apple.iokit.IONDRVSupport 2.2.1

com.apple.iokit.IOGraphicsFamily 2.2.1

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8

com.apple.iokit.IOUSBMassStorageClass 2.6.7

com.apple.driver.AppleUSBMultitouch 207.7

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.1.0

com.apple.iokit.IOFireWireSBP2 4.0.6

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

My MacBook Pro keeps crashing

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