christelapo wrote:
I have tried contacting apple about the problem-but to no avail.
I'm sorry, but I find this hard to believe if you called them.
A few suggestions:
Change your router channel number. Most times this works & is all you have to do.
See KB Articles: http://support.apple.com/kb/HT1401AirPort troubleshooting guide
http://support.apple.com/kb/HT2712Using network locations in Mac OS X
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System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Also, run the Airport Utility app which is located inside the Utilities folder.
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If using Linsys router contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.