Apple Certified replacements
I bought my Verizon iPhone 4 in February and after a month I had done the 4.2.7 update and the phone quit working. I called Apple and they said this had been a fluke occurance. They said the will send me a replacement. I received the phone and I noticed it wasn't a new phone. I wasn't happy about paying for a brand new phone and having a certified like new (USED) phone shipped to me for a replacement, but I decided to try out the phone. After I had fully charged the phone, I let the sit on my table in stand-by mode. After 5 hours the phone beeped and I noticed the battery was at 20%. I called Apple again and they told me the battery was probably defected. I asked them to send me out a brand new phone. I received the phone the next day and it was brand new in the original box. The phone worked great for three weeks and I started having problems with the earpiece speaker crackling I think caused by dust on the speaker because it comes and goes. I called Apple again and they told me their policies, BLA BLA and they will send me a certified like new phone. I told them no thanks, after the problem with the first replacement. I called Verizon and they told me they will send me a new phone. The next day I received the phone, and it's a certified like new phone (NOT A NEW PHONE LIKE THEY TOLD ME). I went to sync the phone to my iTunes and it won't recognize the phone. I looked at the connector on the phone and noticed it's damaged. I called Verizon again and they told me the whole story on their policies, BLA BLA. They are sending me out ANOTHER certified like new phone. So you tell me, how a person can say that certified like new phones and just or if not better than phones sent new from the factory.
iPhone 4, Windows 7, CDMA Verizon