Previous 1 2 Next 23 Replies Latest reply: Sep 16, 2012 9:21 PM by Xcountry56
mariafromroseville Level 1 Level 1 (0 points)

My iPad 2 won't connect to my home wifi. I have tried resetting, restarting, everything and nothing will work. I just got it yesterday and it worked fine. I can sign into my home wifi network and the wifi bars show up but I can't open anything because it says I am not connected. Please help!!!

iPad 2
  • Roosevelt Jones Level 2 Level 2 (380 points)

    When you go back into the Settings app and select Wi-Fi, do you see the name of your Wi-Fi network with a check mark in front of it? Do you have other Wi-Fi devices that do connect to the Internet?

  • mariafromroseville Level 1 Level 1 (0 points)

    Yes, the check mark appears but I can't open a Safari page or the App Store. And I have 2 laptops connected to the wifi right now. I just got back from Starbucks and I was able to connect to the wifi there so it has to do with my router here at home right?

  • Roosevelt Jones Level 2 Level 2 (380 points)

    DNS settings seem to be causing some iPad  connectivity issue. Do you know how to check you network settings on your laptops? Pressing the circled ">" on network button should display the settings on the iPad. You might try comparing your network settings on your laptops with the settings on your iPad to make sure they match before changing the router. It is allowing the laptops to access the Internet. If you do get things running, post your router make and model. Maybe someone here is using the same device.

  • mariafromroseville Level 1 Level 1 (0 points)

    Turned out it was my router, I think since it's older than my iPad it wasn't connecting properly so I had to reset my router a few times. Thanks for the help!

  • Roosevelt Jones Level 2 Level 2 (380 points)

    Glad you got it working. Enjoy using you iPad.

  • BexleyKevin Level 1 Level 1 (0 points)

    I'm having the same problem.  All things point to being connected, however when try to open Safari or App Store, it states I'm not connected.

    Sure I can keep resetting my router, but that seems kind of crazy to have to do on a iPad 2 that is brand new and supposed to be the thing of all things.

    Every other device in my home runs on the router just fine.

    Anybody have info that might help?

  • Fenn1978 Level 1 Level 1 (0 points)

    I am having a slightly different problem = I can't get a log in page to come up when at hotels and airports abroad.  I don't have this problem in US I believe because the log in page probably works via the cellular connection.  I travel a lot and really need to figure this out.  I have seen a ton of similar postings with no resolution it seems...surely the iPad works abroad!  I can't obviously affect the routers of hotels and airports, so going down that solution won't work for me.  I have also tried other browsers (Journey and Opera Mini) and they don't work either.  Interestingly, it works fine in Starbucks and McDonalds overseas?..just not airports and several hotels.  Help please!

  • federicofromwilmington Level 1 Level 1 (0 points)

    Same problem here as Fenn1978. Any solution?

  • federicofromwilmington Level 1 Level 1 (0 points)

    Found solution: switch off the Automatic Login option in the setting of the specific network you want to join.


    --> SETTINGS --> WIFI --> select the specific one that create the problem --> switch off AUTO-LOGIN option.

  • harinfromcolombo Level 1 Level 1 (0 points)

    hi Guys I have a somewhat similar problem, however, my wifi network's name shows up on my ipad(2), I've tried resetting resetting the network option, etc. and my problem is that once i select my wifi network the tick doesn't appear! Its always the circle spinning around beside it!! HELP..i'm on iOS 5

  • JimHdk Level 7 Level 7 (28,195 points)

    You'd be best to start a new thread rather than responding to a thread started 16 months ago that isn't even dealing with the same problem.


    That said, try restarting your WiFi router by removing power to it for 30 seconds.


    If you need more help please give the make, model and version of the router you have and how it is configured.

  • harinfromcolombo Level 1 Level 1 (0 points)

    its a prolink H5001N router

  • Chasm0 Level 1 Level 1 (0 points)

    I am having the same problem. It is odd that my iPhone 4 connects easily, but the iPad 2 doesn't.  I tried all the suggested steps for connection to no avail.  It helped me to turn off my iPhone, then the resetting steps on the iPad 2 allow it to connect.  But the connection doesn't last beyond one screen-lock, requiring the restart/disconnect/reset scenario. The names of my iPhone and iPad are identical through the first 10 characters. I wonder if this is a problem.  The network hardware is an Apple Air Extreme connected to a Comcast cable modem.  I'm connecting through the "guest" side of rhe Apple network, which is not my network.  I haven't asked them to reset since nobody else is having any trouble.  This is definitely an iPad 2 glitch with specific networks.  My iPad 2 connects OK elsewhere.

  • Chasm0 Level 1 Level 1 (0 points)

    This problem persists.  Just had it happen again today on a different network.  Connecting fine one minute, then not the next.  Loses IP address and the ability to reconnect.  This was on an unsecured wireless network.  I don't recall having this problem before update to IOS 5.  And it doesn't affect my iPhone4, which is also on IOS 5.

Previous 1 2 Next