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Apple Care for UK students?

Hi folks, first time here and I can't seem to find the information I'm looking for.


I recently bought a MacBook pro through the Apple UK Higher Education store. I know that products purchased from the UK HE store come with 3 years Apple Care cover, but I have not received any confirmation of this.


I would like to know:


a) Is there any documentation that confirms this offer


b) do I need to register to get this cover, like you would register a new Apple Care agreement? (If so, where do you get the Apple Care registration number from?)


Thanks in advance,


Aled

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 8, 2011 3:43 AM

Reply
6 replies

Jun 8, 2011 4:46 AM in response to aledco

aledco wrote:


I know that products purchased from the UK HE store come with 3 years Apple Care cover ....


Why did you know that? Never hear of the fact, that all HighEd are covered by 3 Year warranty. You can get the additional Apple Care, which expands your warranty to 3 years, but it's not included in the standard configuration.


Also have a look in the Terms and Conditions from the online store, there is mentioned one year warranty:


PRODUCT WARRANTY

All Apple hardware products, including clearance and refurbished products, carry a one-year Limited Warranty against defects in materials and workmanship. You may review a copy of the Limited Warranty on new products, including its limitations and exclusions, before you purchase, by clicking the appropriate link below.

Jun 10, 2011 1:30 AM in response to aledco

Here it is, in black and white for any UK students who may have the same question in future:


10.1.1 All Apple-branded desktop and portable computer products sold after October 1st 2005 within the framework of the HE National Agreement shall be subject to a 36 calendar month warranty period (the “HE National Agreement Warranty”) commencing from the date of delivery.


Here's the link to the T&C document: http://store.apple.com/Catalog/uk_inst/Images/salespolicies_individualHE.html

Aug 10, 2011 7:47 AM in response to aledco

I recently received a confirmation email from Apple stating that my MacBook Pro is indeed covered by a (free) 3 year Apple Care support package.


So, for anyone who comes across this thread looking for positive confirmation, I can confirm (as of August 2011) that you will receive a free 3 year Apple Care plan with any Mac bought from the Apple UK Education Store.


🙂

Apple Care for UK students?

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