iPhone 4 Won't connect to computer

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Level 1

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iPhone 4 Won't connect to computer

My iPhone 4 (ATT) running 4.3.2 has been working fine, it charges with the wall charger and cable just fine, then when I take the charger cable and bring it to my computer to update all my apps, I plug it into a USB (direct to computer, not via hub) and the iPhone doesn't show up on the computer, not even just to access my photos it doesn't show up at all.

I've tried restarting my computer twice, restarting the phone twice, using different USB ports but nothing seems to work, my iPhone won't connect to a computer for some reason...

Any suggestions?

iPhone 4, iOS 4.3.2

Posted on Jun 8, 2011 3:24 PM

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Answer 1

wjosten

Level 10

95,321 points

Jun 8, 2011 3:33 PM in response to tinymech

Windows or OS X?

http://support.apple.com/kb/TS1538

http://support.apple.com/kb/TS1591

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Answer 2

tinymech Author

Level 1

0 points

Jun 8, 2011 4:02 PM in response to wjosten

Windows 7,

I tried reinstalling iTunes too

EDIT:

I tried also following the directions listed here:

http://support.apple.com/kb/TS1567

but still to no avail.

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Answer 3

Aug 19, 2011 4:55 PM in response to tinymech

Same problem here.

Did you fix it?

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Answer 4

CinePunk

Level 1

0 points

Oct 15, 2011 7:11 AM in response to tinymech

I too am experiencing this issue and have had no luck. I've cycled off both PC (windows7) and iPhone, disabling firewalls, and rebooting with device connected. I get a glimmer of hope with rebooting PC with iPhone connected because iPhone starts drawing power upon startup but iPhone still doesn't appear in device manager. If at that point iPhone is disconnected and reconnected it will not even draw power.

PLEASE HELP!!! Dying to upgrade from iOS 4.3.2 to 5!

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Answer 5

CinePunk

Level 1

0 points

Oct 17, 2011 11:13 PM in response to CinePunk

I resolved my issue after discovering an issue with the usb drivers through Device Manager. A windows update resolved the issue and, after a restart, iTunes was able to discover my iPhone.

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Answer 6

Oct 20, 2011 12:35 PM in response to CinePunk

Hello, just a quick update : in the end i just returned it to the shop.

And after one week ... i got a new one.

So for me the problem was solved.

I guess it was something that didn't connect well with the charger.

Good luck.

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