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Is there a list of "APPROVED REPLACEMENT HDD" for the 21.5 late 2009 iMac that has the built in temperature sensor?

iMac EMC 2308

Apple OEM HDD - Barracuda 7200.12 1000Gb

ST31000528AS

P/N: 9SL154-040

FIRMWARE: AP24

DATE CODE: 10124

APPLE P/N: 655-156A


REPLACED WITH - BarracudaLP 2TB 32MB INTERNAL KIT 5900

ST320005N4A1AS-RK

P/N: 9JB1AT-573


BACKGROUND


After 13months of ownership I started to notice significant system slow downs and what appeared to be pauses (spinning pizza cutter) as the OS accessed the HDD. I performed a "Disk Verify" using Disk Utilities and received the S.M.A.R.T Drive Failure detected, Backup your data and replace HDD. I replaced my OEM 1TB HDD with a 2TB model following the replacement instructions at iFixit. The step-by-step guide was flawless, until I re-started the iMac. After approx. 2-3 min the HDD Fan began to increase in speed from ~1100rpm to ~5100rpm (over a 10 min period).


Right now iStat is reporting 5127rpm and HD temp of 108degF


I've performed all the easy stuff ... SMC Reset ... PRAM Reset ... verified Temperature connector was reinstalled as removed etc.


There does not seem to be a definitive solution/fix on any of the other "solutions pages".


1. Other sites suggest that the cause is in the proprietary firmware (AP24) that Apple uses on it's HDD to control the temp. Is this true? If so how do you get a copy?


2. Has anyone tried replacing the Thermal connector that plugs into the drive with the older "stick on" thermal sensor? If so does it work?


I was all set to buy a new HDD from Apple, but when the "tech" at the "Genius Bar" looked up the price -- $506. His first response was ... "WOW that is the most expensive HDD I've ever seen, even by Apple Standards."

tech-Do you know how to use a screw driver?

me-YES

tech-Then do it yourself, it's very easy, use the instructions at iFixit.

me-are there any limitations?

tech-just buy the same kind of drive...you have a seagate, so just go to BestBuy and pay $100 bucks, and you can even upgrade to a 2or3TB.


Thanks for the help

iMac, Mac OS X (10.6.7), EMC-2308

Posted on Jun 9, 2011 1:37 PM

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Posted on Jun 9, 2011 3:18 PM

I would recommend contacting OWC (www.macsales.com) they specialize in Macs and would know which drives work in your system. You can phone them or they also have online chat sessions. If you haven't done business with them you will find many people on these forums recommend them.


Roger

26 replies

Jun 10, 2011 2:00 AM in response to dMac16

I have the same iMac model. I replaced the temperature sensor cable. I tried replacing the 500GB Seagate drive the iMac came with, with a 1.5 TB Seagate and connecting the same cable as used for the 500GB. But this didn't work; the fan slowly kept going up in speed until reaching maximum speed after a few hours. So I ordered cable 922-9214 (external temperature sensor cable for optical drives). With this the fan remains at low speeds. According to sfcFanControl and SMART Utility, there's about a 5 degree difference measured internally through SMART and externally from the SMC (using the cable I installed).

Jun 10, 2011 4:04 AM in response to abubasim66

What the tech guy said about replacing the drive with another one of the same brand, does not apply to Seagate drives. Off-the-shelf Seagate drives do not supply temperature data from the pins used to connect the sensor cable. These pins are a jumper block for speed selection (3 or 1.5 Gb/s) according to Seagate's documentation on the Barracuda drives.


Apple-branded Seagate drives have modified firmware, hence the added letter Q to the drive model name, so the 500GB ST3500418ASQ from Apple is not the same as Seagate's regular ST3500418AS.

Jun 10, 2011 4:52 AM in response to rkaufmann87

Thanks Roger. I'll contact OWC


It sounds like the only current solution is to replace the HDD thermal sensor connection with the older external Thermal Sensor that sticks to the outside of the drive. I also found this recommendation from another post confirming this.


THANKS TO ALL WHO RESPONDED I HOPE OTHERS WHO DARE TO VENTURE INSIDE THEIR iMACs FIND THIS HELPFUL





I agree that doing a board swap is a very risky solution. Here's the solution that I chose, in order to get a new hard drive working in a 27" aluminum intel iMac...


As mentioned above, installing a replacement hard drive does not allow the HD temperature sensor to work correctly. The original Apple drive has a unique firmware that allows the factory sensor connector to work as the logic board expects. Any drive without Apple firmware will not feed the temperature info to the motherboard and the internal fan speed will eventually crank up to its max RPM. Even installing a new drive that matches the brand of the original factory drive will not stop this from happening. I tried putting a Seagate 7200.xx drive in place of the original 7200.xx drive and the fan still went full tilt boogie.


So, I decided to buy an optical drive sensor (Apple part #922-9141) and use that in place of the original HD sensor. It plugs into the logic board where the old HD sensor did and sticks to the hard drive with an adhesive that is already on the sensor. After installing this and reassembling the computer, the system's fan behavior was normal.


A VERY important detail regarding disassembly of the computer...


Before you lift the LCD panel out of the system, it is critical that you ONLY lift the display panel a few inches at the top edge. Then, you need to gingerly undo the small ribbon cable (that is for display sync), which is located in the upper left corner of the computer:


I specifically call out this part of the process, because this cable is very fragile. It's a horrendous design where the contacts are essentially copper leaf glues onto a thin piece of plastic. If the connection is pulled at the wrong angle, or perhaps even inserted/removed too many times, the copper will separate from the backing. And I suspect that this cable is not easily replaced, as it appears to be hard-wired to the display panel.


The service instructions at a popular fixit site show the removal of the LCD panel, in order to replace the hard drive. I did not find this to be necessary. After disconnecting the aforementioned sync cable connector and perhaps one other, I was able to simply prop up the top of the display panel to a sufficient height ( about 8 inches) to allow full access to the HD. I propped the display with an inverted plastic DVD-R spindle (saved after I used up the 100 discs). I did this in order to avoid disconnecting any connectors that I didn’t have to. I was worried about the fragility of the other connectors and felt it was best to avoid pulling apart anything that I didn’t have to. You may want to do the same.


Chris Hart, Independent Mac Computer Consultant in Connecticut, Mac OS X (10.6.4)


Message was edited by: dMac16

Jun 20, 2011 12:40 PM in response to dMac16

I replaced my ST31000528AS with an ST31000524AS at a local tech store.
While installing a fresh OS I noticed that my fan speed increased in the first 5 minutes after rebooting to a annoying max speed. At least it sounded like that. After installing the OS I downloaded an app called iStat Pro and found out that the fan speed of my HD increased from 2000 to a stunning 4500 rpm.


After some research I found a website that had made an app called HDD Fan Control. This app is specifically for this fan speed problem on iMacs. I bought it for 25 euros and I was amazed that it actually worked after installing.


The website is http://www.hddfancontrol.com/


Cheers and good luck to everyone in the world with a fan issue..


Pat

Aug 13, 2011 3:30 AM in response to dMac16

Have ended up in the same situation as all too many others. This is a 2010 iMac and the original ST3500418ASQ was identified as failing when attempting Lion upgrade.


Having read up on all the issues, and not having AppleCare, decided to attempt replacement with the standard Seagate retail/oem version (i.e. ST3500418AS, no Q suffix), doing whatever necessary to address the fan speed issues. But on checking out our usual, more-or-less trusted suppliers, none had this drive in stock. Indeed it is getting rather long in the tooth by drive model standards and many did not list it at all. Those that listed it did not have stock.


However, there appears to be plentiful stock of the ST3500413AS. And I think this is the next-version of the original drive.


Obvious question. Does this model work in exactly the same way as the ST3500418AS? Same connector and everything else?


It feels better to be using a different model after the bad experience of the original fitted drive. Who knows, maybe Seagate have fixed the underlying issue? :-)


Rod

Aug 13, 2011 7:07 AM in response to Mac Hardware Mack

*** Actual Fix! *** This works,

Ok here is the skinny,


the Aluminum INTEL iMac's, 21.5 - + IF you change the hard drive you have to do this

or the fan speed will get out of control and max out at 4 to 6 Thousand RPM,


First get this! -

http://www.derman.com/iMac-Fan-Control


Next , The 2 Wire jumper that was connected to your OEM harddrive,

dont bother connecting it, even if you have the connector on the replacement / new drive

that connector is a CUSTOM jumper apple uses to get TEMP of the DISK, the firmware

on the hard drive its self has been modified to send the temp to the main board,


The solution to this is to cut the end of jumper off, the one that connects to the original hard drive

then slide some shrink tube over the wire, then strip both wires , and twist them together, and solder them, follow up with sliding shrink tube covering the exposed wire, This makes a short,

if you do not short the wire, the fan will spin out of control, you have to short the wires

in order to gain control over the fan, using iMac-Fan-Control,


Set a confortable RPM and forget about it…


you could also use a Wire Nut, electrical tape, or you could just solder-bridge the 2 pins together on the main board, but how you do it, is up to you,


ps:

even of you dont use iMac-Fan-Control, the (hd) fan will naturally just spin at a around 2000 rpm witch you cant really hear anyways, i use iMac-Fan-Control any ways, because i dont like how hot apple lets the PSU and GPU get, i like the keep them under 110F.

Aug 13, 2011 8:22 AM in response to rkaufmann87

well you can flash that card all you want, but technically as soon as you open the glass in a iMac you are Voiding Apple Care,


With my "FIX" what i would do, if there was a need for apple care service, is just remove the cable before it goes in for service, but then again, there would be a different harddrive/ssd in there, so then again your Apple Care Would be voided,


i wouldnt bang your head aganst the wall over "Void Apple Care" too much, it will keep you from being productive,

have no fear.


Personally i never pay for apple care, if apple makes some junk products, then i will simply not buy apple any more, i shouldnt have to pay extra for junk hardware. it's not a 299.00 Get a dell dude failure.

Aug 13, 2011 8:34 AM in response to Mac Hardware Mack


technically as soon as you open the glass in a iMac you are Voiding Apple Care,


Not true at all, read the Terms and Conditions of AppleCare. You can find it at:


http://images.apple.com/legal/applecare/docs/NA_APP_English_v5.3.pdf


However doing what you are suggesting (and I'm not saying it's OK or NOT OK) does negatively affect the warranty. The warranty clearly states:


"This warranty does not apply: to a product or part that has been modified to alter functionality or capability without the written permission of Apple;(h) to defects caused by normal wear and tear or otherwise due to the normal aging of theproduct or ℹ if any Apple serial number has been removed or defaced. "


Your perogative on whether you choose to buy AppleCare is yours of course however remember other users may have a different point of view.

Aug 13, 2011 8:41 AM in response to rkaufmann87

in the world there are do'ers and there are talkers,


i'm not a talker, apple's (NON-STANDARD) "hack" to get temp from the harddrive is annoying,

so the only to fix a hack is with another hack, like i said before it goes in for service

just pull the HD Temp cable, if you have worries, it's not like were talking about De-soldering

000 ohm resisters and over clocking, witch i have done.


Relax and enjoy the rest of your saturday!

Is there a list of "APPROVED REPLACEMENT HDD" for the 21.5 late 2009 iMac that has the built in temperature sensor?

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