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iPad won't connect to anything, it's not the cable

My iPad suddenly stopped charging or connecting to the computer. It still charges but only when it's completely shut down. I borrowed a friend's cable to make sure it that wasn't the issue but it still doesn't work. I haven't been able to find a similar issue with internet search.

iPad, iOS 4.3.1

Posted on Jun 9, 2011 11:12 PM

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5 replies

Nov 27, 2011 5:20 AM in response to WildflowersforJade

If you've tried to fix this with multiple cables and multiple computers then it's possible that the USB port

On the pad itself has gone bad. Happened to me. Take it into an apple store or where you bought it. As long as there's no obvious damage, it's likely covered under 'manufacturers defects' and your device will likely be exchanged.

I took mine into best buy and they were going to send it away for repair but their computer said to just exchange it so I walked out with a new device.

You will lose any data since your last backup, but that's better than owning a doorstop.

Dec 10, 2011 2:08 AM in response to alberthern

Hi alberthern, yes I did resolve it but only recently. As I said, my problem was particularly odd because it would charge, but only if it was off. Even then charging took a long time. It would not charge while it was on, nor would it connect to the computer.

Of course checking the cables was one of the first things I did - even though my iPad came with two I also used a friend's and the results were the same. I reset the settings and did almost everything else I could think of.

I thought about deleting all the apps because I suspected the problem must be coming from one of them, but it's my son's iPad as well and I couldn't risk that if it didn't work, I'd have no way to connect to my iTunes to get his apps back. However one finally showed it's hand when I went to reset my clock, which had somehow shifted 15 minutes fast, and the app gave me a warning that I had tried to cheat the game. I deleted the game and wouldn''t you know, my iPad works now. To be honest I'm still pretty PO'd about it.

iPad won't connect to anything, it's not the cable

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