2 Replies Latest reply: Jun 10, 2011 2:19 AM by clairefromsonning
clairefromsonning Level 1 (0 points)

Hi,

my new iphone 4 has suddenly stopped letting me hear incoming calls unless I switch on the loudspeaker. I can hear the ring tone, it connects, but then I can't hear the caller until I press the speakerphone on.  Volume is set to max, and silent mode is off.  This problem seemed to start after a trip abroad.   Any ideas?

thanks

Claire


iPhone 4
  • modular747 Level 6 (18,740 points)

    The phone may be "stuck" in headset mode.  Try plugging and unplugging your headset several times to free up the switch in the jack.

  • clairefromsonning Level 1 (0 points)

    Hi,

    I've tried that - I'd never used the headphones before I got this problem!  I got in contact with my network provider, have hard re-set, switched airplane mode on and off, hard re-set again, re-synched/re-set phone via iTunes...still no joy.  Now the only solution I've been offered is trying a different phone to see if the SIM is knackered.  As I have a micro SIM I've got to wait for the post to deliver a conversion kit so it will fit in my old iphone.....