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What is being done about the constant log-out

1789 Views 19 Replies Latest reply: Jun 13, 2011 4:38 PM by ~Bee RSS
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leroydouglas Level 6 Level 6 (13,290 points)
Currently Being Moderated
Jun 10, 2011 10:58 AM

This is truly a frustrating situation,  to constantly log-in ever time I come back to the discussions.

 

Come on,  this is not rocket science.  Matt where are you?

MacBook Pro, Mac OS X (10.6.7), 2.4GHz IntelCore i5 320 HD 8GB RAM
  • babowa Level 7 Level 7 (22,055 points)
    Currently Being Moderated
    Jun 10, 2011 2:57 PM (in response to leroydouglas)

    Since this appears to have started right around the same time the trojan started to make the rounds, I thought it could possibly be a security measure and decided that - in that case - it's a good thing.

  • ~Bee Level 7 Level 7 (30,580 points)
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    Jun 10, 2011 9:28 PM (in response to leroydouglas)

    It started with the new boards.

    None of us really know what the cause is

    .

    We're all just other Mac users, helping each other.

    All of us have opinions, but no official statement has been forthcoming, as of yet.

  • rccharles Level 5 Level 5 (5,140 points)
    Currently Being Moderated
    Jun 10, 2011 10:28 PM (in response to babowa)

    babowa wrote:

     

    Since this appears to have started right around the same time the trojan started to make the rounds, I thought it could possibly be a security measure and decided that - in that case - it's a good thing.

    How would this short timeout help security? 

     

    Anyone can get a free id and do whatever they can get away with.

     

    Robert

  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Jun 11, 2011 8:03 AM (in response to leroydouglas)

    I truly do not understand why this upsets people. Yes, it's more convenient not to have to log back in. But I've bookmarked my Your Discussions (from the drop down link "Your Stuff" at the top right of every page). I usually leave my Your Discussions page up when I'm going away. When I come back, I refresh that page, and if I'm logged out, I just click "Sign in," my information is filled in automatically, click "Login" and it takes me right back to my "Your Discussions," and I'm on my way.

     

    It's such a paltry inconvenience in comparison with the serious navigation problems which still exist in longer threads that it leaves me scratching my head about why anyone is sweating this "small stuff"?

  • Francine Schwieder Level 6 Level 6 (19,000 points)
    Currently Being Moderated
    Jun 11, 2011 9:53 AM (in response to Ronda Wilson)

    If login works. I tried to login and it wouldn't work, then went totally belly up. See this thread:

     

    https://discussions.apple.com/thread/3069648?start=30&tstart=0

     

    My experience is on the last page.

     

    And even when it works, my experience is it takes at least twice as long as it used to. I'm with leroydouglas on this one. When I get logged out now I generally feel like Apple just told me to pack it in for the day, and I do.

     

    And yes the other things are really annoying too, and perhaps that's why coming back to check the boards, and finding oneself logged out, leads to the final frustration and a "ta 'ell wid it" reaction.

    Francine

  • Ronda Wilson Level 8 Level 8 (40,560 points)

    I had that cookie error exactly once (knock wood). I did not delete any cookies. I did not reset Safari or dump the cache. I tried a moment later and was right back in.

     

    We are getting spurious error messages. They don't mean anything — except maybe what a busy signal on the phone means.

     

    As I said, to me, the occasional login errors are small potatoes compared to the problems in getting around to do what I want to do.

  • rccharles Level 5 Level 5 (5,140 points)

    And yes the other things are really annoying too, and perhaps that's why coming back to check the boards, and finding oneself logged out, leads to the final frustration and a "ta 'ell wid it" reaction.

     

    I agree. It's one problem on top of another. And, it wasn't broken before Apple started messing with it.

     

    If I read some of these post right, some people cannot complete the answer to their reply before getting logged out.  Since the forums no longer save you text input, you loose your entire post.

     

    For me where the sign in screen goes after the login completes is a randomn event. I start signin in another tab window so that I can trash the tab window once login completes.

     

    It seems to me from my programming experience that changing the value on the lenght of the delay should be an easy thing.  It should be a global constant.

     

    There are lots of problems with the software.  This isn't making things any easier.

     

    Robert

  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Jun 11, 2011 10:40 AM (in response to rccharles)

    In order not to lose a long post to a timeout, it's important to post what you've written every few minutes and then edit it to add to it. That's what I've started doing.

  • Francine Schwieder Level 6 Level 6 (19,000 points)
    Currently Being Moderated
    Jun 11, 2011 11:34 AM (in response to Ronda Wilson)

    And if you are willing to put up with all sorts of annoyances you can use Windows too. I'm not willing, and so I don't use Windows. ;-)

    Francine

     

    PS--Amazing! I'm still logged in!

  • deggie Level 8 Level 8 (44,840 points)
    Currently Being Moderated
    Jun 11, 2011 11:35 AM (in response to Ronda Wilson)

    And if you are using an iPad?

     

    I know you don't use one but since iOS devices don't have access to the edit function this timeout becomes a much bigger problem. Getting email notices and wanting to send off a quick reply also makes the logout a pain in the patootie also.

  • Francine Schwieder Level 6 Level 6 (19,000 points)

    Another analogy just occurred to me--Eric Sevareid once said:

     

    “Dealing with network executives is like being nibbled to death by ducks.”

     

    Dealing with the new Jive software feels the same way.

    Francine

  • Ronda Wilson Level 8 Level 8 (40,560 points)

    Well, the old software was by no means perfect, either.

     

    We got used to it.

     

    I guess it's either do or die.

     

    I still don't like it much, but I find that practice at using it does help me get around more efficiently now.

     

    I never liked the old version of Jive as much as I did WebX, but this is what we have.

  • Ronda Wilson Level 8 Level 8 (40,560 points)
    Currently Being Moderated
    Jun 11, 2011 1:50 PM (in response to deggie)

    I think it's particularly odd that you can't edit on an iPad. It looks to me like this format is arranged with mobile devices in mind (all this crazy white space, even on my little 13-inch display). I think that you'll be seeing upgraded functionality sooner rather than later.

     

    If I were going to try to post here on an iOS device as things stand now, I think I'd be using a text editor to form my post and copy/paste into a reply box, so I wouldn't lose it.

     

    Another option would be to keep a browser window open to a page in ASC while you're researching and formatting your reply, and return to that browser window and refresh it every so often.

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