Currently Being ModeratedJun 10, 2011 12:03 PM (in response to kerry.mclaughlin)
Connect the iPod to your syncing computer and restore the iPod via iTunes. If iTunes asks for the unknown passcode place the iPod in recovery mode and then restore it. For recovery mode see:
Currently Being ModeratedJun 10, 2011 12:08 PM (in response to kerry.mclaughlin)
Im not sure if you have to go through the process of a full restore so try step-1 First
Step-1: Restore your iPod from a backup. Normally after this it will ask if you would like to add a new password. (To restore from a backup Right-Click on your iPod in the left of iTunes and click restore from backup.
Step-2: If that dident work you are going to have to restore your iPod, if you are unable to use the restore button in iTunes as you have been locked out from entering the password wrong then you might have to use recovery mode. If the option is the go ahead without restore mode.
If you do need recovery mode there are instructions here, once in restore mode click the restore button