Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i can't find restrictions in the settings! HELP!

i want to delete an app but everytime i hold down on an app it won't jiggle...? i have read previous discussions and i saw that you had to turn off the restrictions from settings. so i went into settings ---> general and could not find restrictions?!! help

iPad 2

Posted on Jun 12, 2011 7:54 AM

Reply
Question marked as Best reply

Posted on Jun 12, 2011 8:09 AM

You should have the following group in settings>General (about half way down):


Auto-Lock

Passcode Lock

Restrictions

15 replies

Jun 12, 2011 10:57 AM in response to hghaleb

It should look like this. Do you even have a passcode set for your device? If so, disable the passcode lock and see what happens.


I do not use the passcode so I'm not sure what the settings should look like if you use a passcode.


Spaces in the list indicate spaces in between the settings.


About


Sounds


Network

Bluetooth


Spotlight search


Auto-Lock

Passcode Lock

Restrictions


Lock rotation

Mute


Date & Time

Keyboard

International

Accessibility

Battery Percentage


Reset

Jun 12, 2011 12:06 PM in response to hghaleb

Try a hard reset by pressing and holding down on the sleep button while holding down on the home button at the same time for about 10 seconds, until the Apple logo appears - ignore the red slider - and let go of the buttons.


You could also try this - go to Settings>General>Reset>Reset All Settings. Reset should be the very last item in the list of the General Settings.


I just thought of this ... is your iPad jailbroken?

Jul 11, 2011 12:52 PM in response to hghaleb

I have EXACTLY the same problem. I had an iPad mark 1. Just taken a brand new iPad 2 out of the box, and restored it from the last backup of the old one. I cannot delete or move Apps on the iPad 2 itself. They simply do not jiggle when I hold the icon. The iPad 2 asked if I wanted to give myself a passcode, and I have. In Settings/General, I do NOT have "Restrictions" or "Passcode Lock" - my index is exactly as hghaleb describes it. No, this is not a business iPad which has had a profile added, and no it's not jailbroken. Software version is 4.3.3 (8J2). What's going on?

Jul 12, 2011 12:42 AM in response to paulcb

paulcb, yes I had the same idea as you. I restored the new iPad again, but this time instead of restoring from yesterday's iPad 1 backup I restored as a new iPad. The errors went away (missing Restrictions and Password Lock options in Settings, and the icons jiggle when held now). Problem is lots of work to do now putting everything back. I'll work that out today. Thanks. Looks like a bug to me.

Jul 13, 2011 12:03 PM in response to Rob Williams

Final word from me on this error. I restored my iPad 2 as a "New iPad" in iTunes. Then ignored the request to enter a passcode. Checked it and everything worked as expected (jiggling apps, all General Settings present and correct). Then I restored again, this time from the last backup taken from my old iPad 1. Apart from having to re-enter my passwords everywhere (which I expected anyway) everything is working fine again and the original errors have not reappeared. Sorted!

Mar 14, 2012 1:00 PM in response to Rob Williams

Having the same problem. My Ipad2 had 'Demo' sticker on it and Italian language default (I'm in Denmark), but Rob's trick only worked half way. Restore to factory setting also restored restrictions but we applying my Ipad 1 settings the restriction tab disappeared and I could not delete nor move apps. Weird must be a bug of some kind. Trying yet another dobule restore now.

i can't find restrictions in the settings! HELP!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.