You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

francois-vda Author

Level 1

3 points

Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

I've sent my MBP i7 mid-2010 for repair with the following frequent and intermittent kernel panic to no avail: panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: ... to no avail.

I happen to have subscribed to AppleCare for this machine but this did not make any difference. The approved repair center I dealt with just reformatted the HD per Apple's support instructions (twice !) and were unable to reproduce the panic. I called the Apple support folks in Ireland directly with the incident # and got told that there was basically nothing wrong with my machine and that this was bound to be caused by non-Apple software (mind you, the support guy I talked to didn't even know that XCode was an Apple product - sic). I however believe this is very likely due to a faulty NVidia video card on the logic board.

Has this happened to someone else? How did you get resolution? Right now I am stuck with an unreliable machine and seem unable to get it fixed. Any help would be VERY appreciated.

Thank you,

François

FULL DUMP

Interval Since Last Panic Report: 8846 sec

Panics Since Last Report: 1

Anonymous UUID: 46BBCA42-CAD2-4E5E-9720-C4AB2DEBAA74

Thu Jun 9 19:46:32 2011

panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fb36000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x5c41a358 : 0x21b510 (0x5d9514 0x5c41a38c 0x223978 0x0)

0x5c41a3a8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)

0x5c41a448 : 0xae85d3 (0x9164404 0x96c3004 0x100 0x0)

0x5c41a498 : 0xadf5cc (0x96c3004 0x100 0x5c41a4c8 0x9bd76c)

0x5c41a4c8 : 0x16af965 (0x96c3004 0x100 0x438004ee 0x0)

0x5c41a608 : 0xb07250 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a648 : 0x9d6e23 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a6e8 : 0x9d3502 (0x0 0x9 0x0 0x0)

0x5c41a898 : 0x9d5536 (0x0 0x600d600d 0x702b 0x5c41a8c8)

0x5c41a968 : 0xc987bc (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)

0x5c41a9d8 : 0xca802a (0xbe8da00 0x8514b00 0x5c41aa08 0x0)

0x5c41a9f8 : 0xcccc16 (0x8514b00 0xb 0x5c41aa18 0x224fc5)

0x5c41aa28 : 0xccd431 (0x984f000 0x0 0x5c41aa4c 0x0)

0x5c41aa58 : 0xcad66d (0x984f000 0x7cf51080 0x0 0x5d)

0x5c41aaa8 : 0xc6f6ee (0x46580000 0x0 0x0 0x3)

0x5c41ab18 : 0xc6ee6c (0x46580000 0x0 0x2 0x3)

0x5c41ab48 : 0xc6e254 (0x46580000 0x0 0x18 0x5029e8)

0x5c41ab78 : 0xc73676 (0x46580000 0x1 0x18 0xc75ce5)

0x5c41abb8 : 0x56abea (0x46580000 0x1 0x18 0x5c41abe0)

0x5c41ac38 : 0x56afa4 (0xcf0d70 0x46580000 0x97b6f80 0x2)

0x5c41ac88 : 0x56b88b (0x46580000 0xa 0x5c41acd0 0x0)

0x5c41ada8 : 0x285be0 (0x46580000 0xa 0x97b6f80 0x2)

0x5c41be58 : 0x21d8be (0x97b6f58 0x877b5a0 0x1fda28 0xfd47)

0x5c41be98 : 0x210a3e (0x97b6f00 0x0 0x975ec70 0xc000540)

0x5c41bef8 : 0x216ca1 (0x97b6f00 0x0 0x0 0x0)

0x5c41bf78 : 0x295168 (0x925b728 0x0 0x0 0x0)

0x5c41bfc8 : 0x2a149d (0x925b724 0x1 0x10 0x8c71e24)

Kernel Extensions in backtrace (with dependencies):

com.apple.GeForce(6.2.6)@0xc55000->0xd0afff

dependency: com.apple.NVDAResman(6.2.6)@0x967000

dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

com.apple.nvidia.nv50hal(6.2.6)@0x1579000->0x198dfff

dependency: com.apple.NVDAResman(6.2.6)@0x967000

com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff

dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

10J869

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 668789071497

unloaded kexts:

com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0x141b000, size 0x65536) - last unloaded 138951876487

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 23159326916

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AGPM 100.12.19

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleHDA 1.9.9f12

com.apple.driver.AppleUpstreamUserClient 3.5.4

com.apple.driver.AppleMCCSControl 1.0.17

com.apple.driver.AppleMikeyDriver 1.9.9f12

com.apple.driver.AudioAUUC 1.54

com.apple.driver.AppleIntelHDGraphics 6.2.6

com.apple.driver.AppleIntelHDGraphicsFB 6.2.6

com.apple.driver.SMCMotionSensor 3.0.0d4

com.apple.kext.AppleSMCLMU 1.5.0d3

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleIntelNehalemProfile 76

com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5

com.apple.driver.AppleGraphicsControl 2.8.68

com.apple.GeForce 6.2.6

com.apple.driver.AppleLPC 1.4.12

com.apple.driver.AppleUSBTCButtons 200.3.2

com.apple.driver.AppleUSBTCKeyboard 200.3.2

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBCardReader 2.5.8

com.apple.BootCache 31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.SCSITaskUserClient 2.6.5

com.apple.iokit.IOAHCIBlockStorage 1.6.3

com.apple.driver.AppleUSBHub 4.1.7

com.apple.driver.AppleFWOHCI 4.7.1

com.apple.driver.AirPortBrcm43224 427.36.9

com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleUSBEHCI 4.1.8

com.apple.driver.AppleAHCIPort 2.1.5

com.apple.driver.AppleACPIButtons 1.3.5

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleSMBIOS 1.6

com.apple.driver.AppleACPIEC 1.3.5

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.11

com.apple.driver.AppleIntelCPUPowerManagement 105.13.0

com.apple.driver.DspFuncLib 1.9.9f12

com.apple.driver.AppleProfileReadCounterAction 76

com.apple.driver.AppleProfileTimestampAction 76

com.apple.driver.AppleProfileThreadInfoAction 76

com.apple.driver.AppleProfileRegisterStateAction 76

com.apple.driver.AppleProfileKEventAction 76

com.apple.driver.AppleProfileCallstackAction 76

com.apple.driver.AppleSMBusController 1.0.8d0

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.0f1

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOAudioFamily 1.8.0fc1

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 1.9.9f12

com.apple.iokit.IOHDAFamily 1.9.9f12

com.apple.iokit.AppleProfileFamily 76

com.apple.driver.AppleSMC 3.1.0d3

com.apple.driver.IOPlatformPluginFamily 4.5.0d5

com.apple.driver.AppleSMBusPCI 1.0.8d0

com.apple.nvidia.nv50hal 6.2.6

com.apple.NVDAResman 6.2.6

com.apple.iokit.IONDRVSupport 2.2

com.apple.iokit.IOGraphicsFamily 2.2

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1

com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1

com.apple.iokit.IOBluetoothFamily 2.4.0f1

com.apple.driver.AppleUSBMultitouch 206.6

com.apple.iokit.IOUSBHIDDriver 4.1.5

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5

com.apple.iokit.IOUSBMassStorageClass 2.6.5

com.apple.driver.AppleUSBMergeNub 4.1.8

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOAHCISerialATAPI 1.2.5

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5

com.apple.iokit.IOUSBUserClient 4.1.5

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IO80211Family 314.1.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOAHCIFamily 2.0.4

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.5

com.apple.iokit.IOUSBFamily 4.1.8

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.2

com.apple.driver.AppleACPIPlatform 1.3.5

com.apple.iokit.IOPCIFamily 2.6

com.apple.iokit.IOACPIFamily 1.3.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)

Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports

Serial ATA Device: ST9500420ASG, 465.76 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000

USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000

USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 12, 2011 10:04 AM

760 replies

mike140

Level 1

0 points

Oct 25, 2011 9:57 PM in response to Brian Bechtel

Brian Bechtel wrote:

http://support.apple.com/kb/TS4088 as posted previously.

Not sure if you're replying to me or not, but I was the last post, so I'm guessing you are.

I already applied the patch as described in that link, and while it reduced the number of crashes I receive, it did not *completely* resolve the problem. I just had a crash tonight w/ the stack trace I posted in my previous message.

Apple still has not addressed this issue completely. I have AppleCare so I'm not too worried, but I'm not looking forward to dealing with it.

Oct 27, 2011 10:28 AM in response to ianmartorell

Thanks ianamortel! Yes it does help, thank you very much for replying back.

Okay so I am guessing that while you played AC2 on Lion, the GPU must have heated up quite a bit and you still didn't have any problems. That is GOOD NEWS because according to this article from CNET a heat issue could have been another cause for the blackout.

I have 2 more questions. If you or others could please care to comment: Do you/anyone have Windows on BootCamp? Did you experience any BSOD's while booted into Windows?

Thanks once again!

Oct 29, 2011 8:20 AM in response to Ashhab21

Welcome to the party Ashhab21, we're all in the same situation as you. Fortunately, there are two things you can do now:

1. Quick Fix: Install gfxCardStatus. It's an application that enables you to switch between your faulty discrete graphics card (Nvidia GeForce 330M) and your less-powerful integrated one (Intel HD Graphics). As you may or may not have noticed, the issue you are experiencing is being caused by your Nvidia Card, and that's the reason it only arouses when you're using software that tells your OS to switch to the more powerful GPU (or when your laptop comes back from sleep). With gfxCardStatus, you can disable your Nvidia card by selecting Integrated Only from the icon in the menubar, and the problem will most likely be gone. As long as you stick with the Intel card, of course.

2. Apple's Fix: Apple has very recently acknowledged and provided an update that supposedly fixes this issue. You can find more info here. However, note that the update will only work for you if you're running Lion. If not, you should take your MBP back to the Apple service in your country and refer them to the link I posted above.

Personally, Apple's update has significantly reduced the occurrences of the issue in my MBP, but has definitely not solved the problem. I've already had two of these blackouts in the past three days, the last one being about five minutes ago, erasing what I had written of this post when it was half way done.

Nov 1, 2011 3:08 AM in response to neldyn

Just wondering from your post, how long did Apple say they will need to keep your machine at the central depot to fix the problem? Could you please let us know how long it took for you to get your machine back from Apple, after they sent it to their central depot.

Once again, thank you for that very detailed reply.

Nov 1, 2011 9:10 AM in response to FrenchToast

Thanks for the update Neldyn. Please do keep us informed.

At FrenchToast - Do you think booting into 64 bit mode will make a difference?

I have read the report you suggested plus some extra. My computer is now booted into 64-bit mode.

I will try to recreate the error and update this thread with results.

Nov 14, 2011 2:03 AM in response to StephenCho

My MBP 15" is under a 2 year AppleCare warranty and HK$4489.00 was the cost charged for logic board replacement on the work sheet but the payable amount was $0.00. As I understand they will replace the board free of charge, regardless of warranty if you are experiencing the issue discussed in this thread and they confirm your machine has this specific problem.

Apple has conceded there is a fault with a batch of 15" MBPs (mid 2010). Show this Apple knowledge-base article at the Genius Bar:

http://support.apple.com/kb/TS4088

It states in this article, if your machine has the fault they will replace the logic board within two years of purchase.

Nov 20, 2011 4:30 PM in response to Feynmanfan

I have had the same issue for the last few months with my 2010 MBP 15" i7 2.6 HR glossy (purchased in june2010). Comouter would freeze often When GPU was taxed. Any extended photoshop use would cause the blank screen freezing issue, as would doing many tasks when running windows 7 in bootcamp. But it would also happen randomly in many other tasks. Resetting nvram, running hardware tests all were useless. Even replaced ram and hard drive with no luck. I originally thought I was stuck with a lemon and was going to be out of luck.

After finding this forum and the link to Apple finally owning up to the problem...

http://support.apple.com/kb/TS4086

... I scheduled a genius bar appointment. I had crash logs saved off and a copy of the above article printed out. The genius was unaware of the issue, but luckily for me the computer failed the video test. They are replacing the logic board free of charge. (note I do not have apple care.... Coverage for this issue is covered for at least 2 years from date of purchase according to the article. )

Hopefully this takes care of the issue. (I have heard some people stating they've had to replace it twice before they had their issue resolved.) Thanks to everyone for raising this issue up to Apple!

SonicV

Level 1

0 points

Feb 11, 2012 3:58 PM in response to francois-vda

Hi,

here is what I did and (for now) it seems to be working, but I am not sure 100%, anyway here is the method:

- Premise -

Last october Apple released a patch for both Lion and Snow Leopard to fix NVRAM Kernel Panic, here are the links to download it again from apple support site:

For Lion users: http://support.apple.com/kb/DL1469

For Snow Leopard users: http://support.apple.com/kb/DL1475

- "Fix" -

So my method to fix the NVRAM kernel panic problem is to REINSTALL THAT PATCH EVERYTIME THERE IS A NEW OS X UPDATE and this seems to make my Mac Book Pro 15" mid-2010 working fine, so probably the problem is related to the standard OS X driver, but again I am not sure 100%.

Please Note: If you want Apple to exchange your laptop or your laptop's board then don't try this method 'cause Apple's support will need first to replicate the problem on your laptop and this "fix" may make them unable to reproduce it!

Hope this will help, cheers!

sidneivl

Level 1

0 points

Apr 15, 2012 10:53 AM in response to apple242

I don't know.

I have apple care for 3 years, I shown the problem to technical support showing logs that I saved.

First time, technical support detected a problem with HD, but I said that it is't problem and explained what happen with my MB and shown this topic: http://support.apple.com/kb/TS4088?viewlocale=en_US and this discussion.

Technical support contacted the US support, explaining the problem without made tests, and because I have apple care apple replace my logic board without cost and without question me.

I'm living in Brazil, technical support isn't a apple store or genius, just a technical store authorized by Apple, They needs contact US to make some replace.

So Apple solved my problem and now my MB is working fine.

sidneivl

Level 1

0 points

Apr 19, 2012 6:36 AM in response to bikegreeny

bikegreeny,

Show this topic to genius: http://support.apple.com/kb/TS4088?viewlocale=en_US

Look in additional information that say should replace all logic board from MBP with this problem.

With me it's work perfectly.

CodeNemo

Level 1

0 points

May 17, 2012 9:05 AM in response to CodeNemo

the problem seems to be in the graphic card driver

http://apple.slashdot.org/story/11/08/04/2118220/os-x-lion-ships-with-faulty-nvi dia-drivers

"Apple OS X Lion shipped with new NVidia video drivers that are causing anyone with a mid 2010 Macbook Pro to get a kernel panic every 5-10 minutes. Apple knew about the issue before shipping lion, hasn't responded to the issue, and is censoring posts in their support forum that mention words like 'boycott' and 'petition.' NVidia has responded that the drivers are the responsibility of Apple so they won't deal with the issue. How a major hardware manufacturer can ship such a faulty product without getting much press about it is completely beyond me."

Jun 1, 2012 9:22 PM in response to apple242

Hi again CodeNemo and apple242,

CodeNemo...is this logic board replacement for a MBP 15" Mid 2010 or a 17" Mid 2010?

apple242...is logic-board 661-6362 for both a MBP 15" Mid 2010 and 17" Mid 2010?

FYI...the MBP Video Update 1.0 @ http://support.apple.com/kb/DL1469 is only for the 15". I tried to load it only my 17" and it failed to proceed.

Thanks for the updates and I hope your problem is fixed soon, CodeNemo.

CodeNemo

Level 1

0 points

Jun 5, 2012 10:46 PM in response to apple242

Hi,

I got my MBP yesterday, They were quick considering that all HW is coming from the Nederlands.

I fully tested at home and it seems to work. It was the Logic boardthen, as we all know from the beginning :-)

@Angelxaces: if you have the computer and problem described here http://support.apple.com/kb/TS4088 they

have to replace the faulty part! In my case the first time I went there they did a test and no failure appeared. When I went there again showing this TS4088 and letting the MBP freezing in front of them they did an "extended" Apple test (no idea about the difference) where the logic board failure appeared!

Of course the MBP must be less than 2 years old.

Cheers

russoedu

Level 1

0 points

Jun 13, 2012 4:55 AM in response to francois-vda

I'm having the same issue since the last month… and I'm running Lion since the beginning.

(My reports are in Brazilian Portuguese)

Visão Geral do Hardware:

Nome do Modelo: MacBook Pro

Identificador do Modelo: MacBookPro6,2

Nome do Processador: Intel Core i7

Velocidade do Processador: 2,66 GHz

Número de Processadores: 1

Número Total de Núcleos: 2

Cache L2 (por Núcleo): 256 KB

Cache de L3: 4 MB

Memória: 4 GB

Velocidade de Conexão do Processador: 4.8 GT/s

Versão da ROM de Inicialização: MBP61.0057.B0F

Versão do SMC (sistema): 1.58f15

NVIDIA GeForce GT 330M:

Modelo do Grupo de Circuitos Integrados: NVIDIA GeForce GT 330M

Tipo: GPU

Barramento: PCIe

Largura Lane PCIe: x16

VRAM (Total): 512 MB

Fornecedor: NVIDIA (0x10de)

ID do Dispositivo: 0x0a29

ID da Revisão: 0x00a2

Revisão da ROM: 3560

Versão gMux: 1.9.21

I'm trying "MacBook Pro Video Update 1.0 (OS X Lion)" (http://support.apple.com/kb/DL1469) to check if it solves…

CodeNemo

Level 1

0 points

Jul 4, 2012 2:21 AM in response to arandomusername

Hi,

in my previous post:

if you have the computer and problem described here http://support.apple.com/kb/TS4088 Apple

has to replace the faulty part! In my case the first time I went there they did a test and no failure appeared.

Go to an apple store and ask for an extended hardware test. The fault in my logic board was discovered this way and then replaced for free within 3 days.

Hope it helps!

Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100