Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

This has been happening to me for like a week now, and has only gotten worse as days go by. Right now i was trying to have a skype conversation, it would work for the first 3-4 min then, black screen. This happened 3 or 4 times till i decided to  just keep talking on my iPhone. But its not only skype, it can be anything.

Model Name:    MacBook Pro

  Model Identifier:    MacBookPro6,2

  Processor Name:    Intel Core i7

  Processor Speed:    2.8 GHz

  Number Of Processors:    1

  Total Number Of Cores:    2

  L2 Cache (per core):    256 KB

  L3 Cache:    4 MB

  Memory:    8 GB

  Processor Interconnect Speed:    4.8 GT/s

  Boot ROM Version:    MBP61.0057.B0C

  SMC Version (system):    1.58f16

Interval Since Last Panic Report:  7698 sec

Panics Since Last Report:          3

Anonymous UUID:                    29ACEE4E-60C2-4F94-8D4B-9B7B04AC975E

Thu Sep  8 15:28:09 2011

panic(cpu 2 caller 0x9d4c97): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa7ced000 0x0a5480a2, D0, P2/4

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x83cc3888 : 0x21b837 (0x5dd7fc 0x83cc38bc 0x223ce1 0x0)

0x83cc38d8 : 0x9d4c97 (0xbea22c 0xc5a840 0xbf8f88 0x0)

0x83cc3978 : 0xaef5db (0xdddcc04 0xd53c004 0x100 0x2345f4)

0x83cc39c8 : 0xae65d4 (0xd53c004 0x100 0x83cc39f8 0x9c4774)

0x83cc39f8 : 0x16c8965 (0xd53c004 0x100 0x438004ee 0x535ce9)

0x83cc3b38 : 0xb0e258 (0xd53c004 0xe88d004 0x0 0x0)

0x83cc3b78 : 0x9dde2b (0xd53c004 0xe88d004 0x0 0x0)

0x83cc3c18 : 0x9da50a (0x0 0x9 0x0 0x0)

0x83cc3dc8 : 0x9dc3d9 (0x0 0x600d600d 0x702a 0x83cc3df8)

0x83cc3e98 : 0x970582 (0xc1d00011 0xaa910001 0x20802040 0x83cc3ee0)

0x83cc3ef8 : 0xd3257d (0xde0a800 0x83cc3f4c 0x0 0x7)

0x83cc3f58 : 0xd3271a (0xde02400 0xd39e54 0x83cc3f78 0x2a45c9)

0x83cc3f78 : 0x230235 (0xde02400 0x0 0x83cc3fc8 0x552f8c)

0x83cc3fc8 : 0x2a179c (0x863ea0 0x0 0x10 0xdfa4640)

      Kernel Extensions in backtrace (with dependencies):

         com.apple.driver.AGPM(100.12.31)@0xd2f000->0xd39fff

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x93f000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x961000

            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000

         com.apple.nvidia.nv50hal(6.3.6)@0x1592000->0x19a6fff

            dependency: com.apple.NVDAResman(6.3.6)@0x96e000

         com.apple.NVDAResman(6.3.6)@0x96e000->0xc5bfff

            dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x961000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x93f000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

10K549

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun  7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 442131852625

unloaded kexts:

com.apple.driver.AppleUSBUHCI    4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 349980557382

loaded kexts:

com.parallels.kext.prl_vnic    6.0 11828.615184

com.parallels.kext.prl_netbridge    6.0 11828.615184

com.parallels.kext.prl_usb_connect    6.0 11828.615184

com.parallels.kext.prl_hid_hook    6.0 11828.615184

com.paceap.kext.pacesupport.snowleopard    5.7.2

com.parallels.kext.prl_hypervisor    6.0 11828.615184

com.vara.driver.VaraAudio    1.0.3

com.waves.driver.soundgrid    2.0.0

com.apple.driver.AppleHWSensor    1.9.3d0 - last loaded 41403899502

com.apple.filesystems.autofs    2.1.0

com.apple.driver.AGPM    100.12.31

com.apple.driver.AppleMikeyHIDDriver    1.2.0

com.apple.driver.AppleMikeyDriver    2.0.5f14

com.apple.driver.AppleHDA    2.0.5f14

com.apple.driver.AudioAUUC    1.57

com.apple.driver.SMCMotionSensor    3.0.1d2

com.apple.driver.AppleUpstreamUserClient    3.5.7

com.apple.driver.AppleMCCSControl    1.0.20

com.apple.Dont_Steal_Mac_OS_X    7.0.0

com.apple.driver.AudioIPCDriver    1.1.6

com.apple.GeForce    6.3.6

com.apple.driver.ACPI_SMC_PlatformPlugin    4.7.0a1

com.apple.driver.AppleLPC    1.5.1

com.apple.driver.AppleGraphicsControl    2.10.6

com.apple.kext.AppleSMCLMU    1.5.2d10

com.apple.driver.AppleIntelHDGraphics    6.3.6

com.apple.driver.AppleIntelHDGraphicsFB    6.3.6

com.apple.driver.AppleUSBTCButtons    201.6

com.apple.driver.AppleUSBCardReader    2.6.1

com.apple.driver.AppleIRController    303.8

com.apple.driver.AppleUSBTCKeyboard    201.6

com.apple.iokit.SCSITaskUserClient    2.6.8

com.apple.BootCache    31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib    1.0.0d1

com.apple.iokit.IOAHCIBlockStorage    1.6.4

com.apple.driver.AppleUSBHub    4.2.4

com.apple.driver.AppleFWOHCI    4.7.3

com.apple.driver.AirPortBrcm43224    428.42.4

com.apple.driver.AppleEFINVRAM    1.4.0

com.apple.driver.AppleSmartBatteryManager    160.0.0

com.apple.iokit.AppleBCM5701Ethernet    3.0.5b8

com.apple.driver.AppleAHCIPort    2.1.7

com.apple.driver.AppleUSBEHCI    4.2.4

com.apple.driver.AppleACPIButtons    1.3.6

com.apple.driver.AppleRTC    1.3.1

com.apple.driver.AppleHPET    1.5

com.apple.driver.AppleSMBIOS    1.7

com.apple.driver.AppleACPIEC    1.3.6

com.apple.driver.AppleAPIC    1.4

com.apple.driver.AppleIntelCPUPowerManagementClient    142.6.0

com.apple.security.sandbox    1

com.apple.security.quarantine    0

com.apple.nke.applicationfirewall    2.1.12

com.apple.driver.AppleIntelCPUPowerManagement    142.6.0

com.apple.driver.AppleProfileReadCounterAction    17

com.apple.driver.DspFuncLib    2.0.5f14

com.apple.driver.AppleProfileTimestampAction    10

com.apple.driver.AppleProfileThreadInfoAction    14

com.apple.driver.AppleProfileRegisterStateAction    10

com.apple.driver.AppleProfileKEventAction    10

com.apple.driver.AppleProfileCallstackAction    20

com.apple.driver.AppleSMBusController    1.0.10d0

com.apple.iokit.IOSurface    74.2

com.apple.driver.AppleHDAController    2.0.5f14

com.apple.iokit.IOHDAFamily    2.0.5f14

com.apple.iokit.IOFireWireIP    2.0.3

com.apple.iokit.IOBluetoothSerialManager    2.4.5f3

com.apple.iokit.IOSerialFamily    10.0.3

com.apple.iokit.IOAudioFamily    1.8.3fc2

com.apple.kext.OSvKernDSPLib    1.3

com.apple.iokit.AppleProfileFamily    41

com.apple.driver.IOPlatformPluginFamily    4.7.0a1

com.apple.driver.AppleSMBusPCI    1.0.10d0

com.apple.driver.AppleBacklightExpert    1.0.1

com.apple.driver.AppleSMC    3.1.0d5

com.apple.nvidia.nv50hal    6.3.6

com.apple.NVDAResman    6.3.6

com.apple.iokit.IONDRVSupport    2.2

com.apple.iokit.IOGraphicsFamily    2.2

com.apple.driver.BroadcomUSBBluetoothHCIController    2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController    2.4.5f3

com.apple.iokit.IOBluetoothFamily    2.4.5f3

com.apple.iokit.IOSCSIBlockCommandsDevice    2.6.8

com.apple.iokit.IOUSBMassStorageClass    2.6.7

com.apple.driver.AppleUSBMultitouch    207.7

com.apple.iokit.IOUSBHIDDriver    4.2.0

com.apple.driver.AppleUSBMergeNub    4.2.4

com.apple.driver.AppleUSBComposite    3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice    2.6.8

com.apple.iokit.IOBDStorageFamily    1.6

com.apple.iokit.IODVDStorageFamily    1.6

com.apple.iokit.IOCDStorageFamily    1.6.1

com.apple.driver.XsanFilter    402.1

com.apple.iokit.IOAHCISerialATAPI    1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily    2.6.8

com.apple.iokit.IOUSBUserClient    4.2.4

com.apple.iokit.IOFireWireFamily    4.2.6

com.apple.iokit.IO80211Family    320.1

com.apple.iokit.IONetworkingFamily    1.10

com.apple.iokit.IOAHCIFamily    2.0.6

com.apple.iokit.IOUSBFamily    4.2.4

com.apple.driver.AppleEFIRuntime    1.4.0

com.apple.iokit.IOHIDFamily    1.6.6

com.apple.iokit.IOSMBusFamily    1.1

com.apple.kext.AppleMatch    1.0.0d1

com.apple.security.TMSafetyNet    6

com.apple.driver.DiskImages    289

com.apple.iokit.IOStorageFamily    1.6.3

com.apple.driver.AppleACPIPlatform    1.3.6

com.apple.iokit.IOPCIFamily    2.6.5

com.apple.iokit.IOACPIFamily    1.3.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9500420ASG, 465.76 GB

Serial ATA Device: HL-DT-ST DVDRW  GS23N

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000 / 5

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000 / 6

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000 / 3

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000 / 3

I just got my motherboard replaced after NVRMing all over the place with 10.6.8 and 10.7.*. I demonstrated the error at Genius Bar by going to the second pane of effects in photobooth on a fresh 10.7.0 install. This is a very consistent way to trigger the panic.

I have to give it to Apple, though, at a busy Vancouver downtown store the board was replaced in less than 3 hours.

I'm hoping that the replacement will address the issue. I'll keep people posted.

NVIDIA GeForce GT 330M:

  Chipset Model:          NVIDIA GeForce GT 330M

  Type:          GPU

  Bus:          PCIe

  PCIe Lane Width:          x16

  VRAM (Total):          512 MB

  Vendor:          NVIDIA (0x10de)

  Device ID:          0x0a29

  Revision ID:          0x00a2

  ROM Revision:          3560

  gMux Version:          1.9.21

  Displays:

Display Connector:

Display Connector:

  Status:          No Display Connected

and

Intel HD Graphics:

  Chipset Model:          Intel HD Graphics

  Type:          GPU

  Bus:          Built-In

  VRAM (Total):          288 MB

  Vendor:          Intel (0x8086)

  Device ID:          0x0046

  Revision ID:          0x0012

  gMux Version:          1.9.21

  Displays:

Color LCD:

  Resolution:          1440 x 900

  Pixel Depth:          32-Bit Color (ARGB8888)

  Main Display:          Yes

  Mirror:          Off

  Online:          Yes

  Built-In:          Yes

Guys,

let's sum things up until now ...

MBP - apparently only the Mid 2010 ones (due to the GeForce nVidia 330 gfx card) - crashes from every other day to multiple times a day: Sudden "black out", hard reset will turn up a Kernel Panic "NVRM[0/1:0:0]: Read Error".

Most likely cause: Defect 330GT graphics card & software driver issue that brings the problem out.

Software Fix: Downgrade to 10.6.3, or use your MBP in Intel gfx only mode (using gfxCardStatus). Apparently, this isn't a real fix, just a workaround.

Real fix: Get your logic board exchanged! This has proven to be the only REAL solution to the problem. Everyone facing the above mentioned problem got it solved by a logic board exchange.

Thoughts: The problem could be caused by huge chunks of thermal paste cloistered all over the graphics cards, kind of hindering the heat sinks from doing their work properly. GFX card overheat is a known issue with the nVidia 330 cards. Some people actually took their fresh logic boards, removing the paste applied by Apple, then applying their own paste properly. Quite obviously, this isn't something you could wholeheartedly recommend, since it'll most likely void your warranty.

Now, the thing that keeps me worried: Will my new logic board work fine from now on, or will I have to face the same Kernel Panics again in a couple of weeks or months? Let's wait and see what others report who've had their boards exchanged ...

Hi guys, I have a:

Model Name:    MacBook Pro

Model Identifier:    MacBookPro6,2

Processor Name:    Intel Core i5

Processor Speed:    2.4 GHz

Number Of Processors:    1

Total Number Of Cores:    2

L2 Cache (per core):    256 KB

L3 Cache:    3 MB

Memory:    4 GB

NVIDIA GeForce GT 330M:

Chipset Model:    NVIDIA GeForce GT 330M

Type:    GPU

Bus:    PCIe

PCIe Lane Width:    x16

VRAM (Total):    256 MB

and NVRM panic (with black display and my macbook frozen) problem started as soon as I've upgraded to OSX Lion.  At the begining it was occuring only when I was launching App Store or using 'space key' in finder for previewing images,movies. Later it started occuring also randomly. So I've defenitely decided to downgrade to Snow Leopard.

So I've installed 10.6.3, updated to 10.6.8, and currently running my OSX with no more black screens.

(repeated all case scenarios I've got into the panic problem when using OSX Lion).

Conclusion:

1. it is a software bug;

2. this is indeed a hardware problem, surfacing just because OSX Lion is stressing much more the GPU ( although I doubt it, because I was having the same problem when booting it cold )

Replacing the logic board costs almost as high as buying a new 13" macbook   For those of us out of warranty this ***** big time...

I would like to urge all that have this problem AND have not already posted to this thread to please post if you have this same "NVRM[0/1:0:0]: Read Error" problem.  If your issue is not the NVRM panic, don't post on this thread.  I took my laptop into the Apple Store yesterday and they don't have anything in their records related to this as a known problem.  I know some have posted that this is a known problem by Apple and the fix is replacing the logic board.  However, my store hasn't found this in their record so it sounds like we need to push this issue.  I can't imagine these are one-off problem that people are reporting in this thread so we need to press Apple to find the solution.  If it is hardware, activate a recall to replace whatever manufacturer defected component is at blame.  If it's a driver issue, fix the software.  Please post so we can raise the awareness of the problem.

@captkdawg: Apple refuses to acknowledge the obvious problem here - your obeservation is absolutely correct. But speaking to the Geniuses or tech guys reveals EVERY store has had to deal with this exact problem multiple times so far. So why won't they acknowledge it? Easy: They would have to come up with a solution. And, with the full exchange of the logic board being the only solution at hand, they would have massive costs facing them. Plus, going public with this problem would mean many more users who thought the problem must be their software set-up or whatever would demand a logic board change they would have never wanted without the info ...

I may be mistaken. But then again, has anyone of the dozens of people posting here with the exact same problems, received any other info from Apple so far? Nope. Was the Online mag researching this issue given an official comment or statement? Nope - Apple didn't want to comment.

What if we go to a part of the web that is more visible??? everybody Tweets this Discussion? Come on people!! There are 157 so far!

@mishake: You should have cloned your HD, and started another MBP with the same specs with the clone. I'm almost certain it wouldn't have crashed since it's definitely a hardware problem that needs a certain software config to surface, that much is true. But it's the hardware, anyway - proof: All of us who got a new logic board discovered the magic ... poof, problem was gone. Try to get a new lb if possible ...

@Ketsueki : You sure? How much do they charge? I got I repaired under warranty, but my receipt stated it would have cost around $600 otherwise ... that's less than 50% of a new MBP.

ollimuc wrote:

 

@captkdawg: Apple refuses to acknowledge the obvious problem here

I think we need to be balanced here. While there are people with this problem, which is reproducible and clearly due to a hardware issue (replacing the logic board worked for me), the relative number of people with this problem is very small. The likely reason why this problem has not been circulated as some kind of service bulletin is because too few people are affected for it to be considered systemic.

Now I know, all of us with this problem want as many people to have it as possible so that the diagnosis problem can be streamlined. Fortunately, this is not required. You simply need to reproduce the error (on a clean Lion install, the second pane of the photobooth effect screen crashes the machine reproducibly), and Apple *will* replace the logic board for you.

@Ketsueki : You sure? How much do they charge? I got I repaired under warranty, but my receipt stated it would have cost around $600 otherwise ... that's less than 50% of a new MBP.

My bill came to $599 for the logic board + labor, which I think was $35. Luckily I had the 3-year Apple Care plan (for once it paid off!), so it was covered.

So I've installed 10.6.3, updated to 10.6.8, and currently running my OSX with no more black screens.

(repeated all case scenarios I've got into the panic problem when using OSX Lion).

On 10.6.7 Powerpoint 2011 would crash my system when I was scrolling through the slide explorer view for a presentation with 300+ slides. Quite consistently. So while other ways to crash the system (photobooth) that consistently triggered the fault on 10.7.* didn't do so on 10.6.7, there *is* at least one thing for me that worked for that OS version.

Hey Martin,

I wholeheartedly agree with your post except for the very last sentence:

"You simply need to reproduce the error (on a clean Lion install, the second pane of the photobooth effect screen crashes the machine reproducibly), and Apple *will* replace the logic board for you."

This may have been your personal experience, but it's not the one made of the people on the forums made, nor is it Apple standard procedure. Standard procedure is: Run the Apple stress test for a couple of hours (which includes diagnostics of the graphic card as well), if it doesn't show up an error, the hardware is just fine.

In my case, they first wanted to bill me the exchange of the logic board because I insisted on it even though their diagnostics didn't show up any errors. Then they completely erased my hard disk - just to make sure it's not really a software bug caused by some software I installed ... Well, I had backups - but reinstalling everything, especially with bootcamp running, is a true waste of time.

Plus: I showed them the way to reproduce the error with Photobooth (BTW: It only worked 50-60% of the time to cause the crash that way ...). What they typed into my Genius bar receipt was: "

Steps to Reproduce: running Photo Booth with effects seems to force the issue to appear". Running Photo Booth with effects? If I was a tech, I wouldn't know that switching the effect pages was meant by that. And I was lucky the guy checking in my MBP even typed that much in - he said it didn't matter (... here comes the standard testing procedure again).

OK - so a lot of hassle, a lot of arguing to do with the Geniuses (in my case I was just lucky one of the guys knew of the problem and knew I would have a huge problem if he didn't because it's not an 'official' error) ... plus the fact, that many people DON'T go into these forums and will be told by Genius bar / other retailers the hardware is just fine after hardware diagnostics and it must be their software. So this is why Apple really needs to acknowledge the obvious hardware fault here instead of ignoring it.

Martin, you wrote: "The likely reason why this problem has not been circulated as some kind of service bulletin is because too few people are affected for it to be considered systemic." I think this might be very well true. But on the other hand, it's Apple who advertises with having "the better service". They should live up to it and deal with individual problems (if they really are) individually...

Downgrade to 10.6.3 (clean) doesn't help!

When you guys try to reproduce the panic, remember that the MBP has automatic graphic switching. It will NOT crash running on the integrated graphic. There are three ways to force it to run the nvidia (discrete) graphic: Connect an external display or install gfxCardStatus or turn off automatic switching in the "Energy Saver - preference pane".

Be shure to tell the apple tech guys to connect an external display when running hardware test (if it's possible)!