francois-vda
Level 1 (0 points)

Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

I've sent my MBP i7 mid-2010 for repair with the following frequent and intermittent kernel panic to no avail: panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: ... to no avail.

 

I happen to have subscribed to AppleCare for this machine but this did not make any difference. The approved repair center I dealt with just reformatted the HD per Apple's support instructions (twice !) and were unable to reproduce the panic. I called the Apple support folks in Ireland directly with the incident # and got told that there was basically nothing wrong with my machine and that this was bound to be caused by non-Apple software (mind you, the support guy I talked to didn't even know that XCode was an Apple product - sic). I however believe this is very likely due to a faulty NVidia video card on the logic board.

 

Has this happened to someone else? How did you get resolution? Right now I am stuck with an unreliable machine and seem unable to get it fixed. Any help would be VERY appreciated.

 

Thank you,

François

 

FULL DUMP

 

Interval Since Last Panic Report:  8846 sec

Panics Since Last Report:          1

Anonymous UUID:                    46BBCA42-CAD2-4E5E-9720-C4AB2DEBAA74

 

Thu Jun  9 19:46:32 2011

panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fb36000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x5c41a358 : 0x21b510 (0x5d9514 0x5c41a38c 0x223978 0x0)

0x5c41a3a8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)

0x5c41a448 : 0xae85d3 (0x9164404 0x96c3004 0x100 0x0)

0x5c41a498 : 0xadf5cc (0x96c3004 0x100 0x5c41a4c8 0x9bd76c)

0x5c41a4c8 : 0x16af965 (0x96c3004 0x100 0x438004ee 0x0)

0x5c41a608 : 0xb07250 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a648 : 0x9d6e23 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a6e8 : 0x9d3502 (0x0 0x9 0x0 0x0)

0x5c41a898 : 0x9d5536 (0x0 0x600d600d 0x702b 0x5c41a8c8)

0x5c41a968 : 0xc987bc (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)

0x5c41a9d8 : 0xca802a (0xbe8da00 0x8514b00 0x5c41aa08 0x0)

0x5c41a9f8 : 0xcccc16 (0x8514b00 0xb 0x5c41aa18 0x224fc5)

0x5c41aa28 : 0xccd431 (0x984f000 0x0 0x5c41aa4c 0x0)

0x5c41aa58 : 0xcad66d (0x984f000 0x7cf51080 0x0 0x5d)

0x5c41aaa8 : 0xc6f6ee (0x46580000 0x0 0x0 0x3)

0x5c41ab18 : 0xc6ee6c (0x46580000 0x0 0x2 0x3)

0x5c41ab48 : 0xc6e254 (0x46580000 0x0 0x18 0x5029e8)

0x5c41ab78 : 0xc73676 (0x46580000 0x1 0x18 0xc75ce5)

0x5c41abb8 : 0x56abea (0x46580000 0x1 0x18 0x5c41abe0)

0x5c41ac38 : 0x56afa4 (0xcf0d70 0x46580000 0x97b6f80 0x2)

0x5c41ac88 : 0x56b88b (0x46580000 0xa 0x5c41acd0 0x0)

0x5c41ada8 : 0x285be0 (0x46580000 0xa 0x97b6f80 0x2)

0x5c41be58 : 0x21d8be (0x97b6f58 0x877b5a0 0x1fda28 0xfd47)

0x5c41be98 : 0x210a3e (0x97b6f00 0x0 0x975ec70 0xc000540)

0x5c41bef8 : 0x216ca1 (0x97b6f00 0x0 0x0 0x0)

0x5c41bf78 : 0x295168 (0x925b728 0x0 0x0 0x0)

0x5c41bfc8 : 0x2a149d (0x925b724 0x1 0x10 0x8c71e24)

      Kernel Extensions in backtrace (with dependencies):

         com.apple.GeForce(6.2.6)@0xc55000->0xd0afff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

         com.apple.nvidia.nv50hal(6.2.6)@0x1579000->0x198dfff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

         com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

10J869

 

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 668789071497

unloaded kexts:

com.apple.driver.AppleUSBUHCI          4.1.5 (addr 0x141b000, size 0x65536) - last unloaded 138951876487

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 23159326916

com.apple.filesystems.autofs          2.1.0

com.apple.driver.AGPM          100.12.19

com.apple.driver.AppleMikeyHIDDriver          1.2.0

com.apple.driver.AppleHDA          1.9.9f12

com.apple.driver.AppleUpstreamUserClient          3.5.4

com.apple.driver.AppleMCCSControl          1.0.17

com.apple.driver.AppleMikeyDriver          1.9.9f12

com.apple.driver.AudioAUUC          1.54

com.apple.driver.AppleIntelHDGraphics          6.2.6

com.apple.driver.AppleIntelHDGraphicsFB          6.2.6

com.apple.driver.SMCMotionSensor          3.0.0d4

com.apple.kext.AppleSMCLMU          1.5.0d3

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.1.6

com.apple.driver.AppleIntelNehalemProfile          76

com.apple.driver.ACPI_SMC_PlatformPlugin          4.5.0d5

com.apple.driver.AppleGraphicsControl          2.8.68

com.apple.GeForce          6.2.6

com.apple.driver.AppleLPC          1.4.12

com.apple.driver.AppleUSBTCButtons          200.3.2

com.apple.driver.AppleUSBTCKeyboard          200.3.2

com.apple.driver.AppleIRController          303.8

com.apple.driver.AppleUSBCardReader          2.5.8

com.apple.BootCache          31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.iokit.SCSITaskUserClient          2.6.5

com.apple.iokit.IOAHCIBlockStorage          1.6.3

com.apple.driver.AppleUSBHub          4.1.7

com.apple.driver.AppleFWOHCI          4.7.1

com.apple.driver.AirPortBrcm43224          427.36.9

com.apple.iokit.AppleBCM5701Ethernet          2.3.9b6

com.apple.driver.AppleEFINVRAM          1.4.0

com.apple.driver.AppleSmartBatteryManager          160.0.0

com.apple.driver.AppleUSBEHCI          4.1.8

com.apple.driver.AppleAHCIPort          2.1.5

com.apple.driver.AppleACPIButtons          1.3.5

com.apple.driver.AppleRTC          1.3.1

com.apple.driver.AppleHPET          1.5

com.apple.driver.AppleSMBIOS          1.6

com.apple.driver.AppleACPIEC          1.3.5

com.apple.driver.AppleAPIC          1.4

com.apple.driver.AppleIntelCPUPowerManagementClient          105.13.0

com.apple.security.sandbox          1

com.apple.security.quarantine          0

com.apple.nke.applicationfirewall          2.1.11

com.apple.driver.AppleIntelCPUPowerManagement          105.13.0

com.apple.driver.DspFuncLib          1.9.9f12

com.apple.driver.AppleProfileReadCounterAction          76

com.apple.driver.AppleProfileTimestampAction          76

com.apple.driver.AppleProfileThreadInfoAction          76

com.apple.driver.AppleProfileRegisterStateAction          76

com.apple.driver.AppleProfileKEventAction          76

com.apple.driver.AppleProfileCallstackAction          76

com.apple.driver.AppleSMBusController          1.0.8d0

com.apple.iokit.IOFireWireIP          2.0.3

com.apple.iokit.IOSurface          74.2

com.apple.iokit.IOBluetoothSerialManager          2.4.0f1

com.apple.iokit.IOSerialFamily          10.0.3

com.apple.iokit.IOAudioFamily          1.8.0fc1

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleHDAController          1.9.9f12

com.apple.iokit.IOHDAFamily          1.9.9f12

com.apple.iokit.AppleProfileFamily          76

com.apple.driver.AppleSMC          3.1.0d3

com.apple.driver.IOPlatformPluginFamily          4.5.0d5

com.apple.driver.AppleSMBusPCI          1.0.8d0

com.apple.nvidia.nv50hal          6.2.6

com.apple.NVDAResman          6.2.6

com.apple.iokit.IONDRVSupport          2.2

com.apple.iokit.IOGraphicsFamily          2.2

com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.0f1

com.apple.driver.AppleUSBBluetoothHCIController          2.4.0f1

com.apple.iokit.IOBluetoothFamily          2.4.0f1

com.apple.driver.AppleUSBMultitouch          206.6

com.apple.iokit.IOUSBHIDDriver          4.1.5

com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.5

com.apple.iokit.IOUSBMassStorageClass          2.6.5

com.apple.driver.AppleUSBMergeNub          4.1.8

com.apple.driver.AppleUSBComposite          3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.5

com.apple.iokit.IOBDStorageFamily          1.6

com.apple.iokit.IODVDStorageFamily          1.6

com.apple.iokit.IOCDStorageFamily          1.6

com.apple.driver.XsanFilter          402.1

com.apple.iokit.IOAHCISerialATAPI          1.2.5

com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.5

com.apple.iokit.IOUSBUserClient          4.1.5

com.apple.iokit.IOFireWireFamily          4.2.6

com.apple.iokit.IO80211Family          314.1.1

com.apple.iokit.IONetworkingFamily          1.10

com.apple.iokit.IOAHCIFamily          2.0.4

com.apple.driver.AppleEFIRuntime          1.4.0

com.apple.iokit.IOHIDFamily          1.6.5

com.apple.iokit.IOUSBFamily          4.1.8

com.apple.iokit.IOSMBusFamily          1.1

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          6

com.apple.driver.DiskImages          289

com.apple.iokit.IOStorageFamily          1.6.2

com.apple.driver.AppleACPIPlatform          1.3.5

com.apple.iokit.IOPCIFamily          2.6

com.apple.iokit.IOACPIFamily          1.3.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)

Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports

Serial ATA Device: ST9500420ASG, 465.76 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 12, 2011 10:04 AM

Close
francois-vda

Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

  • All replies
  • Helpful answers

first Previous Page 24 of 51 last Next

  • by Hamdani Milas1,

    Hamdani Milas1 Hamdani Milas1 Nov 14, 2011 2:03 AM in response to StephenCho
    Level 1 (5 points)
    Nov 14, 2011 2:03 AM in response to StephenCho

    My MBP 15" is under a 2 year AppleCare warranty and HK$4489.00 was the cost charged for logic board replacement on the work sheet but the payable amount was $0.00. As I understand they will replace the board free of charge, regardless of warranty if you are experiencing the issue discussed in this thread and they confirm your machine has this specific problem.

     

    Apple has conceded there is a fault with a batch of 15" MBPs (mid 2010). Show this Apple knowledge-base article at the Genius Bar:

     

    http://support.apple.com/kb/TS4088

     

    It states in this article, if your machine has the fault they will replace the logic board within two years of purchase.

  • by StephenCho,

    StephenCho StephenCho Nov 14, 2011 2:24 AM in response to Hamdani Milas1
    Level 1 (0 points)
    Nov 14, 2011 2:24 AM in response to Hamdani Milas1

    Thank you so much for your information. I will visit Genius Bar tomorrow again.

  • by Feynmanfan,

    Feynmanfan Feynmanfan Nov 17, 2011 10:47 PM in response to francois-vda
    Level 1 (10 points)
    Nov 17, 2011 10:47 PM in response to francois-vda

    After ten days without the cursed BSOD under heavy usage, I feel reasonably confident that the problem has finally been solved by a LB replacement wiith the new part number noted in other posts.

     

    It has been a long, twisted odessy and I count myself as very lucky that I was able to get the LB replaced for free.  I fully expected that the "test" was going to pass and leave me pleading for compassion.  Fortunately, the Apple store was experincing network issues and the Genius was not able to get the test to run.  After a few failed attempts he just ordered the board.

     

    Like so many others, I found that the patch drastically reduced, but did not eliminate, the BSOD occurances. Clearly, the Apple engineers don't have the solution fully in hand, so it should come as no surprise that the test doesn't appear to be valid. 

     

    How much longer will this situation drag on?  What does it say about Apple's comittment to provide excellent customer service?   If, after all this time, a reliable fix has still not been developed and there are truly a "small number of affected MacBook Pros", then why not simply accept the kernal panic report as evidence sufficient to warrant repacement of the Logic Board?

     

    Stonewalling undermines customer loyaty.  Enough said.

  • by ScubaTodd,

    ScubaTodd ScubaTodd Nov 20, 2011 4:30 PM in response to Feynmanfan
    Level 1 (0 points)
    Nov 20, 2011 4:30 PM in response to Feynmanfan

    I have had the same issue for the last few months with my 2010 MBP 15" i7 2.6 HR glossy (purchased in june2010).  Comouter would freeze often When GPU was taxed.  Any extended photoshop use would cause the blank screen freezing issue, as would doing many tasks when running windows 7 in bootcamp.  But it would also happen randomly in many other tasks.  Resetting nvram, running hardware tests all were useless.  Even replaced ram and hard drive with no luck. I originally thought I was stuck with a lemon and was going to be out of luck.

     

    After finding this forum and the link to Apple finally owning up to the problem...

     

    http://support.apple.com/kb/TS4086

     

    ... I scheduled a genius bar appointment.  I had crash logs saved off and a copy of the above article printed out.  The genius was unaware of the issue, but luckily for me the computer failed the video test.  They are replacing the logic board free of charge.  (note I do not have apple care.... Coverage for this issue is covered for at least 2 years from date of purchase according to the article. )

     

    Hopefully this takes care of the issue.  (I have heard some people stating they've had to replace it twice before they had their issue resolved.)  Thanks to everyone for raising this issue up to Apple!

  • by finniii,

    finniii finniii Nov 24, 2011 8:22 AM in response to ScubaTodd
    Level 2 (340 points)
    Nov 24, 2011 8:22 AM in response to ScubaTodd

    Sigh. Same problem here -brought on by a new logic board needed to repair a faulty USB port. : (  I keep taking the MBP back to Apple and they insist it's a software problem. I applied the patch last night -and my computer crashed within two hours... I'll take this thread in with me. Hopefully another new logic board will do the trick...

  • by ollimuc,

    ollimuc ollimuc Nov 24, 2011 8:26 AM in response to finniii
    Level 1 (0 points)
    Nov 24, 2011 8:26 AM in response to finniii

    Hey finniii,

     

    same problem here: After a logic board change due to another prob, the NVRAM error kept popping up. Get your logic board exchanged again, ... it's incredible how much trouble the "Geniuses" can cause when they don't have a clue ...

  • by atotic,

    atotic atotic Jan 3, 2012 10:33 AM in response to francois-vda
    Level 1 (0 points)
    Jan 3, 2012 10:33 AM in response to francois-vda

    I've had the same problem. I took my Mac to the Apple's store, they replaced the logic board, and I've had my Mac back for a week without freezes. Liberating!

     

    They were not aware of this issue at the Genius bar, and showing them the kb article made everything run smoothly. It took them an hour to confirm the problem, and another 24hrs to replace the logic board once it was in stock. Go Apple!

     

    The Geniuses drive me batty. My total time in the store was 3 hours, for the known problem with a known solution. It should have taken 45min  for someone who knew what they were doing.

  • by finniii,

    finniii finniii Jan 4, 2012 8:09 PM in response to atotic
    Level 2 (340 points)
    Jan 4, 2012 8:09 PM in response to atotic

    I took mine back to the Apple Store last week -and just got it back this evening. They ended up replacing both the logic board and the RAM. I've only been up and running a little over an hour -but so far, so good. Knock on wood...

     

    I pointed out this thread, and another about faulty RAM, to the genius at the store. He took the time to read some of the posts, and then went to a kb article and read that. Then, boom! -He announced that they'd be replacing the logic board. The RAM was a surprise -but a pleasant one. I think they went with the "better safe than sorry" approach.

     

    I will be so pleased ot get back to normal -and to have a reliable computer again.

  • by lpisati,

    lpisati lpisati Jan 4, 2012 11:15 PM in response to finniii
    Level 1 (6 points)
    Mac OS X
    Jan 4, 2012 11:15 PM in response to finniii

    After the patch I still had kernel panics, randomly. Finally had time to bring it to Apple Store here in Paris. Spent 10 minutes @ Genius Bar where they were perfectly aware of the issue. Proposed immediate motherboard and memory swap. Said that they jhave a new motherboard revision that fixes the timing issue, but that memory could be an issue too, as Intel on board graphics card uses RAM and there can be a timing issue when switching from one card to the other.

     

    Anyway, they ordered the piece. Gt a call couple of days later, brought it in. They told me 3 days max to repair. Three hours later they called me that repair was done, to come pick up. And since then it seems to work without any problem!

     

    Apple Store service was remarkably efficient.

  • by anaptyxis,

    anaptyxis anaptyxis Jan 10, 2012 10:19 AM in response to lpisati
    Level 1 (0 points)
    Jan 10, 2012 10:19 AM in response to lpisati

    I'm curious - how are the specs different for this new board? They are going to replace mine when it comes in to the local Apple store. Does it still use the NV GT330M chipset?

  • by finniii,

    finniii finniii Jan 10, 2012 12:01 PM in response to anaptyxis
    Level 2 (340 points)
    Jan 10, 2012 12:01 PM in response to anaptyxis

    I don't believe the specs on the board are different from the original -Just that this one isn't defective. I've had the computer back for a little over a week now, and it seems to be completely fixed. No crashes or problems, and it also seems to be working faster than before.

  • by lpisati,

    lpisati lpisati Jan 10, 2012 1:38 PM in response to anaptyxis
    Level 1 (6 points)
    Mac OS X
    Jan 10, 2012 1:38 PM in response to anaptyxis

    It is the same board, but a different revision. Usually it means there are fixes on the circuitry to avoid the timing issue. Sometimes different chip revisions (same model, but with some fixes)

  • by finniii,

    finniii finniii Jan 10, 2012 1:41 PM in response to lpisati
    Level 2 (340 points)
    Jan 10, 2012 1:41 PM in response to lpisati

    The invoice did not specify any of that information.

  • by oliviern,

    oliviern oliviern Jan 12, 2012 1:41 AM in response to lpisati
    Level 1 (0 points)
    Jan 12, 2012 1:41 AM in response to lpisati

    Is it possible to know which Apple Store you went in Paris ? I have the same problem here on my mbp, and would like to meet apple guys, not having to explain everything again and again.

    Thanks.

  • by lpisati,

    lpisati lpisati Jan 12, 2012 2:06 AM in response to oliviern
    Level 1 (6 points)
    Mac OS X
    Jan 12, 2012 2:06 AM in response to oliviern

    Sure, I went to the Opéra Apple Store. Just take a RDV online or on the iPhone "Apple Store" app (they usually have a couple of days line)

    Then just show them the MBP and tell them you installed the 10.7.2 and you still have these kernel panic issues after the patch. If your computer is under warranty and is a MBP 15" i7 Mid 2010 they should take it in for repair.

    You should keep at least one log to show just in case (after you have a Kernel Panic and you reebot, it asks if you want to send info to Apple. Just copy and paste the backtrace into a Text file and keep it with you)

    Good luck

first Previous Page 24 of 51 last Next