francois-vda

Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

I've sent my MBP i7 mid-2010 for repair with the following frequent and intermittent kernel panic to no avail: panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: ... to no avail.

 

I happen to have subscribed to AppleCare for this machine but this did not make any difference. The approved repair center I dealt with just reformatted the HD per Apple's support instructions (twice !) and were unable to reproduce the panic. I called the Apple support folks in Ireland directly with the incident # and got told that there was basically nothing wrong with my machine and that this was bound to be caused by non-Apple software (mind you, the support guy I talked to didn't even know that XCode was an Apple product - sic). I however believe this is very likely due to a faulty NVidia video card on the logic board.

 

Has this happened to someone else? How did you get resolution? Right now I am stuck with an unreliable machine and seem unable to get it fixed. Any help would be VERY appreciated.

 

Thank you,

François

 

FULL DUMP

 

Interval Since Last Panic Report:  8846 sec

Panics Since Last Report:          1

Anonymous UUID:                    46BBCA42-CAD2-4E5E-9720-C4AB2DEBAA74

 

Thu Jun  9 19:46:32 2011

panic(cpu 2 caller 0x9cdc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x7fb36000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)

0x5c41a358 : 0x21b510 (0x5d9514 0x5c41a38c 0x223978 0x0)

0x5c41a3a8 : 0x9cdc8f (0xbe323c 0xc53840 0xbf23cc 0x0)

0x5c41a448 : 0xae85d3 (0x9164404 0x96c3004 0x100 0x0)

0x5c41a498 : 0xadf5cc (0x96c3004 0x100 0x5c41a4c8 0x9bd76c)

0x5c41a4c8 : 0x16af965 (0x96c3004 0x100 0x438004ee 0x0)

0x5c41a608 : 0xb07250 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a648 : 0x9d6e23 (0x96c3004 0x93b3004 0x0 0x0)

0x5c41a6e8 : 0x9d3502 (0x0 0x9 0x0 0x0)

0x5c41a898 : 0x9d5536 (0x0 0x600d600d 0x702b 0x5c41a8c8)

0x5c41a968 : 0xc987bc (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)

0x5c41a9d8 : 0xca802a (0xbe8da00 0x8514b00 0x5c41aa08 0x0)

0x5c41a9f8 : 0xcccc16 (0x8514b00 0xb 0x5c41aa18 0x224fc5)

0x5c41aa28 : 0xccd431 (0x984f000 0x0 0x5c41aa4c 0x0)

0x5c41aa58 : 0xcad66d (0x984f000 0x7cf51080 0x0 0x5d)

0x5c41aaa8 : 0xc6f6ee (0x46580000 0x0 0x0 0x3)

0x5c41ab18 : 0xc6ee6c (0x46580000 0x0 0x2 0x3)

0x5c41ab48 : 0xc6e254 (0x46580000 0x0 0x18 0x5029e8)

0x5c41ab78 : 0xc73676 (0x46580000 0x1 0x18 0xc75ce5)

0x5c41abb8 : 0x56abea (0x46580000 0x1 0x18 0x5c41abe0)

0x5c41ac38 : 0x56afa4 (0xcf0d70 0x46580000 0x97b6f80 0x2)

0x5c41ac88 : 0x56b88b (0x46580000 0xa 0x5c41acd0 0x0)

0x5c41ada8 : 0x285be0 (0x46580000 0xa 0x97b6f80 0x2)

0x5c41be58 : 0x21d8be (0x97b6f58 0x877b5a0 0x1fda28 0xfd47)

0x5c41be98 : 0x210a3e (0x97b6f00 0x0 0x975ec70 0xc000540)

0x5c41bef8 : 0x216ca1 (0x97b6f00 0x0 0x0 0x0)

0x5c41bf78 : 0x295168 (0x925b728 0x0 0x0 0x0)

0x5c41bfc8 : 0x2a149d (0x925b724 0x1 0x10 0x8c71e24)

      Kernel Extensions in backtrace (with dependencies):

         com.apple.GeForce(6.2.6)@0xc55000->0xd0afff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

         com.apple.nvidia.nv50hal(6.2.6)@0x1579000->0x198dfff

            dependency: com.apple.NVDAResman(6.2.6)@0x967000

         com.apple.NVDAResman(6.2.6)@0x967000->0xc54fff

            dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000

            dependency: com.apple.iokit.IONDRVSupport(2.2)@0x95a000

            dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x938000

 

BSD process name corresponding to current thread: WindowServer

 

Mac OS version:

10J869

 

Kernel version:

Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386

System model name: MacBookPro6,2 (Mac-F22586C8)

 

System uptime in nanoseconds: 668789071497

unloaded kexts:

com.apple.driver.AppleUSBUHCI          4.1.5 (addr 0x141b000, size 0x65536) - last unloaded 138951876487

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.3d0 - last loaded 23159326916

com.apple.filesystems.autofs          2.1.0

com.apple.driver.AGPM          100.12.19

com.apple.driver.AppleMikeyHIDDriver          1.2.0

com.apple.driver.AppleHDA          1.9.9f12

com.apple.driver.AppleUpstreamUserClient          3.5.4

com.apple.driver.AppleMCCSControl          1.0.17

com.apple.driver.AppleMikeyDriver          1.9.9f12

com.apple.driver.AudioAUUC          1.54

com.apple.driver.AppleIntelHDGraphics          6.2.6

com.apple.driver.AppleIntelHDGraphicsFB          6.2.6

com.apple.driver.SMCMotionSensor          3.0.0d4

com.apple.kext.AppleSMCLMU          1.5.0d3

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AudioIPCDriver          1.1.6

com.apple.driver.AppleIntelNehalemProfile          76

com.apple.driver.ACPI_SMC_PlatformPlugin          4.5.0d5

com.apple.driver.AppleGraphicsControl          2.8.68

com.apple.GeForce          6.2.6

com.apple.driver.AppleLPC          1.4.12

com.apple.driver.AppleUSBTCButtons          200.3.2

com.apple.driver.AppleUSBTCKeyboard          200.3.2

com.apple.driver.AppleIRController          303.8

com.apple.driver.AppleUSBCardReader          2.5.8

com.apple.BootCache          31

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.iokit.SCSITaskUserClient          2.6.5

com.apple.iokit.IOAHCIBlockStorage          1.6.3

com.apple.driver.AppleUSBHub          4.1.7

com.apple.driver.AppleFWOHCI          4.7.1

com.apple.driver.AirPortBrcm43224          427.36.9

com.apple.iokit.AppleBCM5701Ethernet          2.3.9b6

com.apple.driver.AppleEFINVRAM          1.4.0

com.apple.driver.AppleSmartBatteryManager          160.0.0

com.apple.driver.AppleUSBEHCI          4.1.8

com.apple.driver.AppleAHCIPort          2.1.5

com.apple.driver.AppleACPIButtons          1.3.5

com.apple.driver.AppleRTC          1.3.1

com.apple.driver.AppleHPET          1.5

com.apple.driver.AppleSMBIOS          1.6

com.apple.driver.AppleACPIEC          1.3.5

com.apple.driver.AppleAPIC          1.4

com.apple.driver.AppleIntelCPUPowerManagementClient          105.13.0

com.apple.security.sandbox          1

com.apple.security.quarantine          0

com.apple.nke.applicationfirewall          2.1.11

com.apple.driver.AppleIntelCPUPowerManagement          105.13.0

com.apple.driver.DspFuncLib          1.9.9f12

com.apple.driver.AppleProfileReadCounterAction          76

com.apple.driver.AppleProfileTimestampAction          76

com.apple.driver.AppleProfileThreadInfoAction          76

com.apple.driver.AppleProfileRegisterStateAction          76

com.apple.driver.AppleProfileKEventAction          76

com.apple.driver.AppleProfileCallstackAction          76

com.apple.driver.AppleSMBusController          1.0.8d0

com.apple.iokit.IOFireWireIP          2.0.3

com.apple.iokit.IOSurface          74.2

com.apple.iokit.IOBluetoothSerialManager          2.4.0f1

com.apple.iokit.IOSerialFamily          10.0.3

com.apple.iokit.IOAudioFamily          1.8.0fc1

com.apple.kext.OSvKernDSPLib          1.3

com.apple.driver.AppleHDAController          1.9.9f12

com.apple.iokit.IOHDAFamily          1.9.9f12

com.apple.iokit.AppleProfileFamily          76

com.apple.driver.AppleSMC          3.1.0d3

com.apple.driver.IOPlatformPluginFamily          4.5.0d5

com.apple.driver.AppleSMBusPCI          1.0.8d0

com.apple.nvidia.nv50hal          6.2.6

com.apple.NVDAResman          6.2.6

com.apple.iokit.IONDRVSupport          2.2

com.apple.iokit.IOGraphicsFamily          2.2

com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.0f1

com.apple.driver.AppleUSBBluetoothHCIController          2.4.0f1

com.apple.iokit.IOBluetoothFamily          2.4.0f1

com.apple.driver.AppleUSBMultitouch          206.6

com.apple.iokit.IOUSBHIDDriver          4.1.5

com.apple.iokit.IOSCSIBlockCommandsDevice          2.6.5

com.apple.iokit.IOUSBMassStorageClass          2.6.5

com.apple.driver.AppleUSBMergeNub          4.1.8

com.apple.driver.AppleUSBComposite          3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.5

com.apple.iokit.IOBDStorageFamily          1.6

com.apple.iokit.IODVDStorageFamily          1.6

com.apple.iokit.IOCDStorageFamily          1.6

com.apple.driver.XsanFilter          402.1

com.apple.iokit.IOAHCISerialATAPI          1.2.5

com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.5

com.apple.iokit.IOUSBUserClient          4.1.5

com.apple.iokit.IOFireWireFamily          4.2.6

com.apple.iokit.IO80211Family          314.1.1

com.apple.iokit.IONetworkingFamily          1.10

com.apple.iokit.IOAHCIFamily          2.0.4

com.apple.driver.AppleEFIRuntime          1.4.0

com.apple.iokit.IOHIDFamily          1.6.5

com.apple.iokit.IOUSBFamily          4.1.8

com.apple.iokit.IOSMBusFamily          1.1

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          6

com.apple.driver.DiskImages          289

com.apple.iokit.IOStorageFamily          1.6.2

com.apple.driver.AppleACPIPlatform          1.3.5

com.apple.iokit.IOPCIFamily          2.6

com.apple.iokit.IOACPIFamily          1.3.0

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)

Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports

Serial ATA Device: ST9500420ASG, 465.76 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfd100000

USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0xfd110000

USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0xfd120000

USB Device: Hub, 0x0424  (SMSC), 0x2514, 0xfa100000

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000

USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8218, 0xfa113000

USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0xfa130000

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0xfa120000

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 12, 2011 10:04 AM

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Q: Frequent Panic NVRM[0/1:0:0]: Read Error 0x00000100

  • All replies
  • Helpful answers

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  • by fndtomas,

    fndtomas fndtomas Nov 23, 2012 7:17 AM in response to apple242
    Level 1 (0 points)
    Nov 23, 2012 7:17 AM in response to apple242

    YEs, I know apple242, but anything I tell here to try to help someone will be <Edited by Host>. Who knows who is who ? Nice prediction you had, nice chat. You are great and gave me some fun, thanks.

    alekbasked for a advise. I gave it but unfortunately he didn't get it.

    And Apple DE for me was fantastic... I don't know how you conclude the oposite ( or i have one idea how ).

     

    Good luck for the normals.

  • by alekb,

    alekb alekb Nov 23, 2012 1:57 PM in response to francois-vda
    Level 1 (5 points)
    Nov 23, 2012 1:57 PM in response to francois-vda

    Hi fndtomas thanks for sharing your case, I suppose that if they changed your logic board for free you was on garanty peoriod, am I rigth?... I'm out of warranty, mine is a MBP mid 2010, serious they didn't found the problem?this really worring... I'm far away from Europe so I guess I will try talking with some one here at Mexico or US.

     

    Please, it' would be great if you could send me a copy of your bill, so I can give a prove of this to the coustumer service, if this is not unconvinince for you

     

    cheers!

  • by apple242,

    apple242 apple242 Nov 23, 2012 2:03 PM in response to fndtomas
    Level 1 (0 points)
    Nov 23, 2012 2:03 PM in response to fndtomas

    It is edited by Apple (the host).

     

    My impression based on your posts is that it took you quite a long time to get the situation resolved.

     

    Across the border it was done the same day - drop off at 11am.

    Ready in less than 3 hours.

     

    I did speak to them beforehand, so let's say 1 week.

    Compare that with 6+ months trying to resolve it in Germany.

     

    And my case is not isolated. Look through the comments posted here

    and you'll see others in Germany going through the same nightmarish situation.

     

    I don't think there is anything normal about having to spend more than 1-2 weeks on this.

     

    Apple Germany wasted us (and Apple) countless hours and money.

    Thankfully Apple US was a responsible parent and resolved the situation to our mutual satisfaction.

     

    Kudos to Apple for that.

  • by apple242,

    apple242 apple242 Nov 23, 2012 2:13 PM in response to alekb
    Level 1 (0 points)
    Nov 23, 2012 2:13 PM in response to alekb

    alekb - Read bulletin TS4088.  

     

    http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US

     

     

    Apple repairs this defect free of charge up to 3 years from the date of sale.

    It doesn't matter if it's out of warranty.

     

    Print the bulletin and take it to an Apple store or Authorized repair.

    They're obligated to repair it free of charge. The repair entails replacing the logic board.

  • by fndtomas,

    fndtomas fndtomas Nov 23, 2012 2:40 PM in response to alekb
    Level 1 (0 points)
    Nov 23, 2012 2:40 PM in response to alekb

    Hi alekb, if you are not a phantom ...

     

    It is too bad you didn't get the eleven steps i post to solve the problem in the good german way . Some people don't like but it still working fine...  I had so much work to write that, and he deleted ! : P

     

    by now first listen to 242. I'm sure that your problem will be solved quite fast ( isn't it host ? ).

    I dont know how but 242 was the only one that read my recipe (apart of "the host"). The conclusion is that 242 is part of the host ... so if you read it. Listen to him. they will solve the problem.

     

    Hope you find a fast solution, if not ask the host for my post ...

     

    p.s. you guys don't sleep ???

  • by mek501st,

    mek501st mek501st Nov 24, 2012 8:58 AM in response to francois-vda
    Level 1 (0 points)
    Nov 24, 2012 8:58 AM in response to francois-vda

    Just an update. I showed the technician the article and asked him to run the VST. Immediately the test shows a faulty GPU. They agreed to change the logic board for me and now I got my MBP back. So far no panics.

  • by alekb,

    alekb alekb Nov 25, 2012 2:18 AM in response to mek501st
    Level 1 (5 points)
    Nov 25, 2012 2:18 AM in response to mek501st

    Hello mek501st,

    please can you tell me what means VST? and they changed the logic board also free of charge?

     

    thank's

  • by alekb,

    alekb alekb Nov 25, 2012 2:26 AM in response to apple242
    Level 1 (5 points)
    Nov 25, 2012 2:26 AM in response to apple242

    Hi apple242,

     

    I see my confusion now, I don't know why but I was thinking this plan, the TS4088, was about the video card, there is no mention of logic board, and because says "video" I thougth that. So it have nothing to do with the video card? only logic board, am I rigth??

     

    thanks!

    cheers

  • by mek501st,

    mek501st mek501st Nov 25, 2012 2:32 AM in response to alekb
    Level 1 (0 points)
    Nov 25, 2012 2:32 AM in response to alekb

    I am not sure what means VST, just tell the technician, they will understand. Logic board is free of charge. They change the whole thing because the GPU is binded to the logic board.

  • by apple242,

    apple242 apple242 Nov 25, 2012 4:13 AM in response to alekb
    Level 1 (0 points)
    Nov 25, 2012 4:13 AM in response to alekb

    Alekb - The problem is the Nvidia and it is on the motherboard. The solution is to replace the logic board - nothing else works.

  • by bobsterbobs,

    bobsterbobs bobsterbobs Dec 2, 2012 2:39 PM in response to apple242
    Level 1 (0 points)
    Dec 2, 2012 2:39 PM in response to apple242

    Hi All,

     

    Hmm. I have question, perhaps someone can help me.

     

    Does changing the logic board entail changing the hard-drive?

     

    In other words, Is the hard-drive completely separate from the logic board in such a way that you can just switch out the logic board with the hard drive still in place, and you can just start up where you left off?

     

    The main reason for my question is because I do a lot of work in Windows (BootCamped) and having to get back everything to the way it is now, before changing the logic board, is going to be a royal pain.

     

    Any comments? Thanks!

  • by MrSparkle75,

    MrSparkle75 MrSparkle75 Dec 2, 2012 2:55 PM in response to bobsterbobs
    Level 1 (5 points)
    Dec 2, 2012 2:55 PM in response to bobsterbobs

    Hi bobsterbobs,

     

    The logic board and HDD are different components and replacing one does not require replacing the other. Of course good practice is to backup all your data before sending it off for repair just in case something goes wrong.

  • by bodacious_sd,

    bodacious_sd bodacious_sd Dec 4, 2012 10:59 PM in response to francois-vda
    Level 1 (4 points)
    Dec 4, 2012 10:59 PM in response to francois-vda

    I'm having the random kernel panics as well - especially after waking up from sleep.

     

    I took it to an apple store and asked them about the logic board issue / special test. The guy said that the test is now integrated in the 10.8 test suite that you can run when rebooting. He ran the tests and it didn't show anything weird. So he said - reinstall your OS and it's probably some 3rd part software....

     

    Anybody got the same response?

  • by dmdimon,

    dmdimon dmdimon Dec 5, 2012 12:14 AM in response to bodacious_sd
    Level 3 (840 points)
    Dec 5, 2012 12:14 AM in response to bodacious_sd

    show panic log

  • by MrSparkle75,

    MrSparkle75 MrSparkle75 Dec 5, 2012 3:08 AM in response to bodacious_sd
    Level 1 (5 points)
    Dec 5, 2012 3:08 AM in response to bodacious_sd

    Hi bodacious_sd,

     

    "The guy said that the test is now integrated in the 10.8 test suite that you can run when rebooting."
    To my knowledge 'the guy' is wrong. The test has not been included in the inbuilt test suite. According to the official internal Apple technical documentation, VST is the correct and only way to detect the fault. If they are not sure then remind them to reread the OP555 document, which is the official test and repair proceedure.
    There is no reason for them to refuse to run VST as it is a quick and easy test.

     

    Keep in mind that it is possible your fault is not related, in which case the VST will pass.

     

    If you don't have any luck with the guy' then just go to a different Authorised Apple Repair Centre and hopefully they will follow proceedure.

first Previous Page 40 of 51 last Next