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vpn network connect problems

i am trying to sign into my vpn token for my company on my new mac pro 10.6.7 and it does not work.. network connect says it cannot establish a secure session. my mabook that i bought in 2008 works fine. my companies help desk doesn't know the problem.. very frustrating. any suggestions???

the log then says this:

2011-06-12 14:48:58.115 Network Connect[7943] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSLastAccess cookie (DSSessionContext.m:148)

2011-06-12 14:48:58.115 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received DSFirstAccess = 1307908111 (NCController.m:1297)

2011-06-12 14:48:58.115 Network Connect[7943] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSFirstAccess, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 14:48:58.115 Network Connect[7943] DSSessionContext.info -cookie: Didn't find DSFirstAccess cookie! (DSSessionContext.m:68)

2011-06-12 14:48:58.204 Network Connect[7943] NCController.info -applicationDidFinishLaunching: Network Connect 6.4.0 (14619)/Version 10.6.7 (Build 10J4138) starting (NCController.m:98)

2011-06-12 14:48:58.304 Network Connect[7943] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSFirstAccess cookie (DSSessionContext.m:148)

2011-06-12 14:48:58.304 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received DSID = 0154291e8d78f559666b32d3da9a46d6 (NCController.m:1297)

2011-06-12 14:48:58.304 Network Connect[7943] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSID, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 14:48:58.304 Network Connect[7943] DSSessionContext.info -cookie: Didn't find DSID cookie! (DSSessionContext.m:68)

2011-06-12 14:48:58.305 Network Connect[7943] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSID cookie (DSSessionContext.m:148)

2011-06-12 14:48:58.305 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received DSSignInURL = / (NCController.m:1297)

2011-06-12 14:48:58.305 Network Connect[7943] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSSignInURL, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 14:48:58.305 Network Connect[7943] DSSessionContext.info -cookie: Didn't find DSSignInURL cookie! (DSSessionContext.m:68)

2011-06-12 14:48:58.305 Network Connect[7943] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSSignInURL cookie (DSSessionContext.m:148)

2011-06-12 14:48:58.346 Network Connect[7943] DSLoginWindowController.info -windowDidLoad setting user-agent to Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/6533.21.1 (KHTML, like Gecko) Network Connect (like Safari)/14619 (DSLoginWindowController.m:105)

2011-06-12 14:48:58.431 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter internal-proxy-config = "no" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.431 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received internal-proxy-config = no (NCController.m:1297)

2011-06-12 14:48:58.432 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter ivehost = "go.adt.com" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.432 Network Connect[7943] NCController.info -ipc:appletSetIVEParameter:: applet says to connect to go.adt.com. (NCController+NCIPC.m:13)

2011-06-12 14:48:58.432 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received ivehost = go.adt.com (NCController.m:1297)

2011-06-12 14:48:58.432 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter launch_url = "" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.433 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received launch_url = (NCController.m:1297)

2011-06-12 14:48:58.433 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter linux_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.433 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received linux_end_script = (NCController.m:1297)

2011-06-12 14:48:58.434 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter linux_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.434 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received linux_start_script = (NCController.m:1297)

2011-06-12 14:48:58.434 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter locale = "en" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.434 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received locale = en (NCController.m:1297)

2011-06-12 14:48:58.435 Network Connect[7943] NCController.info -loginWindowController:setClientParameter:value: saving locale preference (

) as AppleLanguages for use on next launch. (NCController.m:1324)

2011-06-12 14:48:58.435 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter mac_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.435 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received mac_end_script = (NCController.m:1297)

2011-06-12 14:48:58.436 Network Connect[7943] NCScriptLauncher.info -scheduleScriptAtPath:forEventIdentifier: scheduled for NCScriptLauncherPostDisconnectEventIdentifier (NCScriptLauncher.m:35)

2011-06-12 14:48:58.436 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter mac_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.436 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received mac_start_script = (NCController.m:1297)

2011-06-12 14:48:58.437 Network Connect[7943] NCScriptLauncher.info -scheduleScriptAtPath:forEventIdentifier: scheduled for NCScriptLauncherPostConnectEventIdentifier (NCScriptLauncher.m:35)

2011-06-12 14:48:58.437 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter ncp_read_timeout = "120" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.437 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received ncp_read_timeout = 120 (NCController.m:1297)

2011-06-12 14:48:58.437 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter redir_url = "/dana/home/index.cgi" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.438 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received redir_url = /dana/home/index.cgi (NCController.m:1297)

2011-06-12 14:48:58.438 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter redir_win = "Please_Wait8111" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.438 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received redir_win = Please_Wait8111 (NCController.m:1297)

2011-06-12 14:48:58.438 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter signin_url = "/" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.439 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received signin_url = / (NCController.m:1297)

2011-06-12 14:48:58.439 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter switch-dns-search-order = "enabled" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.439 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received switch-dns-search-order = enabled (NCController.m:1297)

2011-06-12 14:48:58.439 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter uninstall_on_quit = "0" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.440 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received uninstall_on_quit = 0 (NCController.m:1297)

2011-06-12 14:48:58.440 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter upgradeMode = "2" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.440 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received upgradeMode = 2 (NCController.m:1297)

2011-06-12 14:48:58.440 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.441 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received win_end_script = (NCController.m:1297)

2011-06-12 14:48:58.441 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_skip_start_script = "0" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.441 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received win_skip_start_script = 0 (NCController.m:1297)

2011-06-12 14:48:58.441 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.442 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received win_start_script = (NCController.m:1297)

2011-06-12 14:48:58.442 Network Connect[7943] NCController.para -ipc:appletSetIVEParameter:: received applet parameter cookies = "DSLastAccess=1307908114; DSFirstAccess=1307908111; DSID=0154291e8d78f559666b32d3da9a46d6; DSSignInURL=/" (NCController+NCIPC.m:10)

2011-06-12 14:48:58.442 Network Connect[7943] NCController.para -loginWindowController:setClientParameter:value: received DSLastAccess = 1307908114 (NCController.m:1297)

2011-06-12 14:48:58.443 Network Connect[7943] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSLastAccess, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 14:48:58.443 Network Connect[7943] DSSessionContext.info -cookie: Didn't find DSLastAccess cookie! (DSSessionContext.m:68)

2011-06-12 14:48:58.606 Network Connect[7943] NCController.info -applicationDidFinishLaunching: launched from applet/application launcher (launchType: 1), waiting for parameters (NCController.m:133)

2011-06-12 14:48:58.630 Network Connect[7943] DSIPCConnection.info -_clearIPCBuffer: Clearing the IPC buffer (DSIPCConnection.mm:526)

2011-06-12 14:48:58.979 Network Connect[7943] DSLoginWindowController.info -showWindowWithWebLogin No proxy to resolve.. (DSLoginWindowController.m:824)

2011-06-12 14:48:58.980 Network Connect[7943] NCController.info -enterResolvingProxiesStateWithOldState: reconfiguring and resolving proxies (NCController+NCStateChanges.m:112)

2011-06-12 14:48:58.980 Network Connect[7943] NCController.info -reconfigure Reconfiguring on en1 (NCController.m:824)

2011-06-12 14:48:59.107 Network Connect[7943] diag.info ifconfig -a: lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

2011-06-12 14:48:59.107 Network Connect[7943] diag.info inet6 ::1 prefixlen 128

2011-06-12 14:48:59.107 Network Connect[7943] diag.info inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1

2011-06-12 14:48:59.107 Network Connect[7943] diag.info inet 127.0.0.1 netmask 0xff000000

2011-06-12 14:48:59.107 Network Connect[7943] diag.info gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

2011-06-12 14:48:59.107 Network Connect[7943] diag.info stf0: flags=0<> mtu 1280

2011-06-12 14:48:59.107 Network Connect[7943] diag.info en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 14:48:59.107 Network Connect[7943] diag.info ether 10:9a:dd:6c:1b:9b

2011-06-12 14:48:59.107 Network Connect[7943] diag.info media: autoselect (none)

2011-06-12 14:48:59.107 Network Connect[7943] diag.info status: inactive

2011-06-12 14:48:59.107 Network Connect[7943] diag.info fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078

2011-06-12 14:48:59.107 Network Connect[7943] diag.info lladdr c8:2a:14:ff:fe:87:a1:5a

2011-06-12 14:48:59.107 Network Connect[7943] diag.info media: autoselect <full-duplex>

2011-06-12 14:48:59.107 Network Connect[7943] diag.info status: inactive

2011-06-12 14:48:59.107 Network Connect[7943] diag.info en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 14:48:59.107 Network Connect[7943] diag.info ether e4:ce:8f:05:6d:9a

2011-06-12 14:48:59.107 Network Connect[7943] diag.info inet6 fe80::e6ce:8fff:fe05:6d9a%en1 prefixlen 64 scopeid 0x6

2011-06-12 14:48:59.107 Network Connect[7943] diag.info inet 192.168.1.74 netmask 0xffffff00 broadcast 192.168.1.255

2011-06-12 14:48:59.107 Network Connect[7943] diag.info media: autoselect

2011-06-12 14:48:59.107 Network Connect[7943] diag.info status: active

2011-06-12 14:48:59.107 Network Connect[7943] diag.info netstat -rnf inet: -a: Routing tables

2011-06-12 14:48:59.107 Network Connect[7943] diag.info Internet:

2011-06-12 14:48:59.107 Network Connect[7943] diag.info Destination Gateway Flags Refs Use Netif Expire

2011-06-12 14:48:59.107 Network Connect[7943] diag.info default 192.168.1.254 UGSc 26 0 en1

2011-06-12 14:48:59.107 Network Connect[7943] diag.info 127 127.0.0.1 UCS 0 0 lo0

2011-06-12 14:48:59.107 Network Connect[7943] diag.info 127.0.0.1 127.0.0.1 UH 3 7597 lo0

2011-06-12 14:48:59.107 Network Connect[7943] diag.info 169.254 link#6 UCS 0 0 en1

2011-06-12 14:48:59.107 Network Connect[7943] diag.info 192.168.1 link#6 UCS 2 0 en1

2011-06-12 14:48:59.107 Network Connect[7943] diag.info 192.168.1.74 127.0.0.1 UHS 0 0 lo0

2011-06-12 14:48:59.108 Network Connect[7943] diag.info 192.168.1.254 98:2c:be:41:66:d9 UHLWI 38 111 en1 1200

2011-06-12 14:48:59.108 Network Connect[7943] diag.info 192.168.1.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 en1

2011-06-12 14:48:59.108 Network Connect[7943] diag.info resolv.conf: #

2011-06-12 14:48:59.108 Network Connect[7943] diag.info # Mac OS X Notice

2011-06-12 14:48:59.108 Network Connect[7943] diag.info #

2011-06-12 14:48:59.108 Network Connect[7943] diag.info # This file is not used by the host name and address resolution

2011-06-12 14:48:59.108 Network Connect[7943] diag.info # or the DNS query routing mechanisms used by most processes on

2011-06-12 14:48:59.108 Network Connect[7943] diag.info # this Mac OS X system.

2011-06-12 14:48:59.108 Network Connect[7943] diag.info #

2011-06-12 14:48:59.108 Network Connect[7943] diag.info # This file is automatically generated.

2011-06-12 14:48:59.108 Network Connect[7943] diag.info #

2011-06-12 14:48:59.108 Network Connect[7943] diag.info domain gateway.2wire.net

2011-06-12 14:48:59.108 Network Connect[7943] diag.info nameserver 192.168.1.254

2011-06-12 14:48:59.239 Network Connect[7943] DSHTTPSProxyResolver.info -resolveProxiesInBackground No HTTPS proxy (DSHTTPSProxyResolver.m:378)

2011-06-12 14:48:59.974 Network Connect[7943] nc.mac.app.1200.error <DSError 0x22efa0 domain=nc.mac.app code=1200 "Network Connect can't launch service" userInfo={

DSErrorClassName = NCController;

DSErrorLocalizedAlertText = "Network Connect cannot start the tunneling service. See the Log Viewer for more information.";

DSErrorLocalizedAlertTitle = "Network Connect cannot establish a secure session.";

DSErrorLocalizedFirstButtonTitle = Cancel;

DSErrorLocalizedSecondButtonTitle = DSOptions;

DSErrorMethodName = "enterWaitingOnServiceStateWithOldState:";

DSErrorStackBackTrace = (

"atos not installed: hex trace: 0x11007e97 0x110088d5 0x105f8 0x3fd6 0x12008469 0x12008d6c 0x3fd6 0x1201914d 0xf7e0 0x973caedd 0x973cae48 0x97407698 0x11016b46 0x11006148 0x110063ba 0x11017f4e 0x93d6f444 0x973ac793 0x973ac19a 0x93d64238 0x93e3bf5c 0x973904cb 0x9738df8f 0x9738d464 0x9738d291 0x93a1bd60 0x93a1ba53 0x93a1b99c 0x942367dd 0x9423601e 0x941f82a7 0x941f0339 0xde2a 0x2656 0x2571 0x5"

);

path = "/usr/local/juniper/nc/6.4.0/ncproxyd";

reason = "working directory doesn't exist.";

} (NCController+NCStateChanges.m:160)>

2011-06-12 14:50:28.283 Network Connect[7943] NCProxyMonitor.warn -quit quitting ncproxyd (0) (NCProxyMonitor.mm:132)

2011-06-12 14:50:28.283 Network Connect[7943] DSIPCConnection.warn -enqueueMessageWithName:types: IPC message nc_quit sent while _writeFileHandle == nil (DSIPCConnection.mm:455)

2011-06-12 14:50:28.360 Network Connect[7943] NCAdminFunctions.info calling ncproxyd to restore system configuration. (NCAdminFunctions.mm:111)

2011-06-12 14:50:28.393 ncproxyd-admintool[7957] DSIPC.para Recevied message bytes: (52) <0><0><0>4<a1><4><85><d8>/X<16>>1<1c><ff><c7>:<f4><db>2<e4>c<bc><82><c9><8f>`<1 a>M<14><fa>.<f><a>2<c0><8c><1f><99><87><fc><d7>Ud<ab>u<10><7><96><7><b><8c> (ipc.cpp:727)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] NCAdminHelper.info looking for ncproxyd in 61 processes (NCAdminHelper.cpp:1131)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] rmon.info got system route 0.0.0.0/0.0.0.0 gw 192.168.1.254 metric 1 via 0x00000000 (routemon.cpp:572)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] rmon.info got system route 127.0.0.0/255.0.0.0 gw 127.0.0.1 metric 1 via 0x00000000 (routemon.cpp:572)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] rmon.info got system route 127.0.0.1/255.255.255.255 gw 127.0.0.1 metric 1 via 0x00000000 (routemon.cpp:572)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] rmon.info got system route 169.254.0.0/255.255.0.0 gw 0.0.0.0 metric 1 via 0x00000006 (routemon.cpp:572)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] rmon.info got system route 192.168.1.0/255.255.255.0 gw 0.0.0.0 metric 1 via 0x00000006 (routemon.cpp:572)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] rmon.info got system route 192.168.1.74/255.255.255.255 gw 127.0.0.1 metric 1 via 0x00000000 (routemon.cpp:572)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] ncproxyd.info No added routes to delete (ncproxyd.cpp:242)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] config.info Removing key "ncproxyd_added_routes" from the persistent store (config.cpp:273)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] NCAdminHelper.info removing ncproxyd_added_routes (NCAdminHelper.cpp:1020)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] ncproxyd.info No routes to restore (ncproxyd.cpp:251)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] config.info Removing key "ncproxyd_saved_routes" from the persistent store (config.cpp:273)

2011-06-12 14:50:28.397 ncproxyd-admintool[7957] NCAdminHelper.info removing ncproxyd_saved_routes (NCAdminHelper.cpp:1020)

2011-06-12 14:50:28.398 ncproxyd-admintool[7957] NCAdminHelper.warn restore_dns_configuration: failed to rename /etc/hosts.bak to /etc/hosts: No such file or directory (NCAdminHelper.cpp:810)

2011-06-12 14:50:28.403 Network Connect[7943] DSIPC.para Recevied message bytes: (186) <0><0><0><ba><81>$<9b><dd>&\<11><18><b><4><e0><cd>$<f4><da>2<e3>H<a1><95><df><a 5><7f><17>><9><9f>bh<b9>4<ae><ea>v<fe><81><a6><dd>D<7f><aa>~|G<b6>mV$<a>'u<f0>=< a>Nil<d5>r~n<92><6>=A<e7>#<c5><da>A<9f>O<c3>p<82>E<d><e8><e6>b<fb><15>-<f5><9d>< e9><fa><5><e6>1<f5><9a><fb><a8><d9>m<e7>PmZ<a6><98>I<ee>MP<7f><d1><92><12><9f>30 <dd>|<eb> <b4>X<aa><ce>o<88>l[b<2><d8>6<b7>.K<ba><9c><97><96><7f>]<b3>J<83><eb>.<c><b5><< a><a>eH<a2><b9><12><99><9c><bb><eb>D<bd>|0&<ab>k<fc>`<13><af>6<9d><cf>(T<9d><8d> <e5><fe>7<8f>r<fb> (ipc.cpp:727)

2011-06-12 14:50:28.413 Network Connect[7943] http_connection.para Starting a timed connect with SSL session 0x295b20, proxy 0:0, and timeout 30 (http_connection.cpp:175)

2011-06-12 14:50:28.413 Network Connect[7943] http_connection.para Entering state_start_connection (http_connection.cpp:285)

2011-06-12 14:56:07.212 Network Connect[7998] NCController.info -applicationDidFinishLaunching: Network Connect 6.4.0 (14619)/Version 10.6.7 (Build 10J4138) starting (NCController.m:98)

2011-06-12 14:56:07.215 Network Connect[7998] NCController.info -applicationDidFinishLaunching: launched from applet/application launcher (launchType: 1), waiting for parameters (NCController.m:133)

2011-06-12 14:56:07.216 Network Connect[7998] DSIPCConnection.info -_clearIPCBuffer: Clearing the IPC buffer (DSIPCConnection.mm:526)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter internal-proxy-config = "no" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received internal-proxy-config = no (NCController.m:1297)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter ivehost = "go.adt.com" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.info -ipc:appletSetIVEParameter:: applet says to connect to go.adt.com. (NCController+NCIPC.m:13)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received ivehost = go.adt.com (NCController.m:1297)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter launch_url = "" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received launch_url = (NCController.m:1297)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter linux_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received linux_end_script = (NCController.m:1297)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter linux_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received linux_start_script = (NCController.m:1297)

2011-06-12 14:56:07.238 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter locale = "en" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.239 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received locale = en (NCController.m:1297)

2011-06-12 14:56:07.239 Network Connect[7998] NCController.info -loginWindowController:setClientParameter:value: saving locale preference (

) as AppleLanguages for use on next launch. (NCController.m:1324)

2011-06-12 14:56:07.239 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter mac_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.239 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received mac_end_script = (NCController.m:1297)

2011-06-12 14:56:07.239 Network Connect[7998] NCScriptLauncher.info -scheduleScriptAtPath:forEventIdentifier: scheduled for NCScriptLauncherPostDisconnectEventIdentifier (NCScriptLauncher.m:35)

2011-06-12 14:56:07.239 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter mac_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.239 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received mac_start_script = (NCController.m:1297)

2011-06-12 14:56:07.239 Network Connect[7998] NCScriptLauncher.info -scheduleScriptAtPath:forEventIdentifier: scheduled for NCScriptLauncherPostConnectEventIdentifier (NCScriptLauncher.m:35)

2011-06-12 14:56:07.252 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter ncp_read_timeout = "120" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.252 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received ncp_read_timeout = 120 (NCController.m:1297)

2011-06-12 14:56:07.252 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter redir_url = "/dana/home/index.cgi" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.252 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received redir_url = /dana/home/index.cgi (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter redir_win = "Please_Wait8564" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received redir_win = Please_Wait8564 (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter signin_url = "/" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received signin_url = / (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter switch-dns-search-order = "enabled" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received switch-dns-search-order = enabled (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter uninstall_on_quit = "0" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received uninstall_on_quit = 0 (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter upgradeMode = "2" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received upgradeMode = 2 (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received win_end_script = (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_skip_start_script = "0" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received win_skip_start_script = 0 (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received win_start_script = (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -ipc:appletSetIVEParameter:: received applet parameter cookies = "DSLastAccess=1307908565; DSFirstAccess=1307908564; DSID=67a3969e8d056606984027d1f271512f; DSSignInURL=/" (NCController+NCIPC.m:10)

2011-06-12 14:56:07.253 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received DSLastAccess = 1307908565 (NCController.m:1297)

2011-06-12 14:56:07.253 Network Connect[7998] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSLastAccess, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 14:56:07.253 Network Connect[7998] DSSessionContext.info -cookie: Didn't find DSLastAccess cookie! (DSSessionContext.m:68)

2011-06-12 14:56:07.321 Network Connect[7998] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSLastAccess cookie (DSSessionContext.m:148)

2011-06-12 14:56:07.321 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received DSFirstAccess = 1307908564 (NCController.m:1297)

2011-06-12 14:56:07.321 Network Connect[7998] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSFirstAccess, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 14:56:07.321 Network Connect[7998] DSSessionContext.info -cookie: Didn't find DSFirstAccess cookie! (DSSessionContext.m:68)

2011-06-12 14:56:07.603 Network Connect[7998] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSFirstAccess cookie (DSSessionContext.m:148)

2011-06-12 14:56:07.603 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received DSID = 67a3969e8d056606984027d1f271512f (NCController.m:1297)

2011-06-12 14:56:07.603 Network Connect[7998] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSID, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 14:56:07.603 Network Connect[7998] DSSessionContext.info -cookie: Didn't find DSID cookie! (DSSessionContext.m:68)

2011-06-12 14:56:07.603 Network Connect[7998] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSID cookie (DSSessionContext.m:148)

2011-06-12 14:56:07.603 Network Connect[7998] NCController.para -loginWindowController:setClientParameter:value: received DSSignInURL = / (NCController.m:1297)

2011-06-12 14:56:07.604 Network Connect[7998] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSSignInURL, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 14:56:07.604 Network Connect[7998] DSSessionContext.info -cookie: Didn't find DSSignInURL cookie! (DSSessionContext.m:68)

2011-06-12 14:56:07.604 Network Connect[7998] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSSignInURL cookie (DSSessionContext.m:148)

2011-06-12 14:56:07.617 Network Connect[7998] DSLoginWindowController.info -windowDidLoad setting user-agent to Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/6533.21.1 (KHTML, like Gecko) Network Connect (like Safari)/14619 (DSLoginWindowController.m:105)

2011-06-12 14:56:08.127 Network Connect[7998] DSLoginWindowController.info -showWindowWithWebLogin No proxy to resolve.. (DSLoginWindowController.m:824)

2011-06-12 14:56:08.128 Network Connect[7998] NCController.info -enterResolvingProxiesStateWithOldState: reconfiguring and resolving proxies (NCController+NCStateChanges.m:112)

2011-06-12 14:56:08.128 Network Connect[7998] NCController.info -reconfigure Reconfiguring on en1 (NCController.m:824)

2011-06-12 14:56:08.136 Network Connect[7998] DSHTTPSProxyResolver.info -resolveProxiesInBackground No HTTPS proxy (DSHTTPSProxyResolver.m:378)

2011-06-12 14:56:08.148 Network Connect[7998] nc.mac.app.1200.error <DSError 0x2293b0 domain=nc.mac.app code=1200 "Network Connect can't launch service" userInfo={

DSErrorClassName = NCController;

DSErrorLocalizedAlertText = "Network Connect cannot start the tunneling service. See the Log Viewer for more information.";

DSErrorLocalizedAlertTitle = "Network Connect cannot establish a secure session.";

DSErrorLocalizedFirstButtonTitle = Cancel;

DSErrorLocalizedSecondButtonTitle = DSOptions;

DSErrorMethodName = "enterWaitingOnServiceStateWithOldState:";

DSErrorStackBackTrace = (

);

path = "/usr/local/juniper/nc/6.4.0/ncproxyd";

reason = "working directory doesn't exist.";

} (NCController+NCStateChanges.m:160)>

2011-06-12 14:56:08.154 Network Connect[7998] diag.info ifconfig -a: lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

2011-06-12 14:56:08.154 Network Connect[7998] diag.info inet6 ::1 prefixlen 128

2011-06-12 14:56:08.154 Network Connect[7998] diag.info inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1

2011-06-12 14:56:08.154 Network Connect[7998] diag.info inet 127.0.0.1 netmask 0xff000000

2011-06-12 14:56:08.154 Network Connect[7998] diag.info gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

2011-06-12 14:56:08.154 Network Connect[7998] diag.info stf0: flags=0<> mtu 1280

2011-06-12 14:56:08.154 Network Connect[7998] diag.info en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 14:56:08.154 Network Connect[7998] diag.info ether 10:9a:dd:6c:1b:9b

2011-06-12 14:56:08.154 Network Connect[7998] diag.info media: autoselect (none)

2011-06-12 14:56:08.154 Network Connect[7998] diag.info status: inactive

2011-06-12 14:56:08.154 Network Connect[7998] diag.info fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078

2011-06-12 14:56:08.154 Network Connect[7998] diag.info lladdr c8:2a:14:ff:fe:87:a1:5a

2011-06-12 14:56:08.154 Network Connect[7998] diag.info media: autoselect <full-duplex>

2011-06-12 14:56:08.154 Network Connect[7998] diag.info status: inactive

2011-06-12 14:56:08.154 Network Connect[7998] diag.info en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 14:56:08.154 Network Connect[7998] diag.info ether e4:ce:8f:05:6d:9a

2011-06-12 14:56:08.154 Network Connect[7998] diag.info inet6 fe80::e6ce:8fff:fe05:6d9a%en1 prefixlen 64 scopeid 0x6

2011-06-12 14:56:08.154 Network Connect[7998] diag.info inet 192.168.1.74 netmask 0xffffff00 broadcast 192.168.1.255

2011-06-12 14:56:08.154 Network Connect[7998] diag.info media: autoselect

2011-06-12 14:56:08.154 Network Connect[7998] diag.info status: active

2011-06-12 14:56:08.154 Network Connect[7998] diag.info netstat -rnf inet: -a: Routing tables

2011-06-12 14:56:08.154 Network Connect[7998] diag.info Internet:

2011-06-12 14:56:08.154 Network Connect[7998] diag.info Destination Gateway Flags Refs Use Netif Expire

2011-06-12 14:56:08.154 Network Connect[7998] diag.info default 192.168.1.254 UGSc 94 0 en1

2011-06-12 14:56:08.154 Network Connect[7998] diag.info 127 127.0.0.1 UCS 0 0 lo0

2011-06-12 14:56:08.154 Network Connect[7998] diag.info 127.0.0.1 127.0.0.1 UH 3 7597 lo0

2011-06-12 14:56:08.154 Network Connect[7998] diag.info 169.254 link#6 UCS 0 0 en1

2011-06-12 14:56:08.154 Network Connect[7998] diag.info 192.168.1 link#6 UCS 1 0 en1

2011-06-12 14:56:08.154 Network Connect[7998] diag.info 192.168.1.74 127.0.0.1 UHS 0 0 lo0

2011-06-12 14:56:08.154 Network Connect[7998] diag.info 192.168.1.254 98:2c:be:41:66:d9 UHLWI 106 273 en1 1193

2011-06-12 14:56:08.154 Network Connect[7998] diag.info resolv.conf: #

2011-06-12 14:56:08.154 Network Connect[7998] diag.info # Mac OS X Notice

2011-06-12 14:56:08.154 Network Connect[7998] diag.info #

2011-06-12 14:56:08.155 Network Connect[7998] diag.info # This file is not used by the host name and address resolution

2011-06-12 14:56:08.155 Network Connect[7998] diag.info # or the DNS query routing mechanisms used by most processes on

2011-06-12 14:56:08.155 Network Connect[7998] diag.info # this Mac OS X system.

2011-06-12 14:56:08.155 Network Connect[7998] diag.info #

2011-06-12 14:56:08.155 Network Connect[7998] diag.info # This file is automatically generated.

2011-06-12 14:56:08.155 Network Connect[7998] diag.info #

2011-06-12 14:56:08.155 Network Connect[7998] diag.info domain gateway.2wire.net

2011-06-12 14:56:08.155 Network Connect[7998] diag.info nameserver 192.168.1.254

2011-06-12 14:56:14.153 Network Connect[7998] DSLoginWindowController.info -webView:didFailProvisionalLoadWithError:forFrame: didFailProvisionalLoadWithError called: The operation couldn’t be completed. (NSURLErrorDomain error -999.) (DSLoginWindowController.m:780)

2011-06-12 14:56:14.154 Network Connect[7998] DSLoginWindowController.info -webView:didStartProvisionalLoadForFrame: loading https://go.adt.com/... (DSLoginWindowController.m:255)

2011-06-12 14:56:14.154 Network Connect[7998] DSLoginWindowController.info -clearUserAgentCookie removing cookie <NSHTTPCookie version:0 name:@"DSUserAgent" value:@"NcWin32" expiresDate:@"(null)" created:@"329601374.067306" sessionOnly:TRUE domain:@"go.adt.com" path:@"/" secure:FALSE comment:@"(null)" commentURL:@"(null)" portList:(null)> (DSLoginWindowController.m:1000)

2011-06-12 14:56:14.154 Network Connect[7998] DSLoginWindowController.info -webView:didStartProvisionalLoadForFrame: setting cookie <NSHTTPCookie version:0 name:@"DSUserAgent" value:@"NcWin32" expiresDate:@"(null)" created:@"329601374.154863" sessionOnly:TRUE domain:@"go.adt.com" path:@"/" secure:FALSE comment:@"(null)" commentURL:@"(null)" portList:(null)> (DSLoginWindowController.m:268)

2011-06-12 14:56:14.157 Network Connect[7998] DSLoginWindowController.warn -showWindowWithWebLogin adding go.adt.com to per-session list of trusted hosts (contains: (

)) (DSLoginWindowController.m:836)

2011-06-12 14:56:14.157 Network Connect[7998] NCController.info -ipcAppletIVEParametersFinished: Cleaning up the IPC connection with the launcher applet (NCController+NCIPC.m:68)

2011-06-12 14:56:14.158 Network Connect[7998] DSIPCConnection.info -fileHandleDidRead: Invalidating per current message (DSIPCConnection.mm:483)

2011-06-12 14:56:14.644 Network Connect[7998] DSSessionContext.info -clearCookies Clearing old DSLastAccess cookie (DSSessionContext.m:182)

2011-06-12 14:56:14.646 Network Connect[7998] DSSessionContext.info -clearCookies Clearing old DSFirstAccess cookie (DSSessionContext.m:182)

2011-06-12 14:56:14.646 Network Connect[7998] DSSessionContext.info -clearCookies Clearing old DSID cookie (DSSessionContext.m:182)

2011-06-12 14:56:14.647 Network Connect[7998] DSSessionContext.info -clearCookies Clearing old DSSignInURL cookie (DSSessionContext.m:182)

2011-06-12 14:56:14.672 Network Connect[7998] DSLoginWindowController.info -webView:didStartProvisionalLoadForFrame: loading https://go.adt.com/... (DSLoginWindowController.m:255)

2011-06-12 14:56:14.673 Network Connect[7998] DSLoginWindowController.info -webView:didStartProvisionalLoadForFrame: setting cookie <NSHTTPCookie version:0 name:@"DSUserAgent" value:@"NcWin32" expiresDate:@"(null)" created:@"329601374.067306" sessionOnly:TRUE domain:@"go.adt.com" path:@"/" secure:FALSE comment:@"(null)" commentURL:@"(null)" portList:(null)> (DSLoginWindowController.m:268)

2011-06-12 14:56:15.373 Network Connect[7998] DSLoginWindowController.info -webView:didFinishLoadForFrame: loaded https://go.adt.com/dana-na/auth/url_default/welcome.cgi (DSLoginWindowController.m:410)

2011-06-12 14:56:15.373 Network Connect[7998] DSLoginWindowController.info -clearUserAgentCookie removing cookie <NSHTTPCookie version:0 name:@"DSUserAgent" value:@"NcWin32" expiresDate:@"(null)" created:@"329601374.154863" sessionOnly:TRUE domain:@"go.adt.com" path:@"/" secure:FALSE comment:@"(null)" commentURL:@"(null)" portList:(null)> (DSLoginWindowController.m:1000)

2011-06-12 14:57:37.215 Network Connect[7998] nc.mac.app.1104.error <DSError 0x6746c0 domain=nc.mac.app code=1104 "90 seconds passed without a byte count update, assuming ncproxyd is in stuck state, terminating" userInfo={

DSErrorClassName = NCController;

DSErrorLocalizedAlertText = "No response from the secure gateway in 90 seconds. The session has been terminated. See the Log Viewer for more information.";

DSErrorLocalizedAlertTitle = "Your session timed out.";

DSErrorLocalizedFirstButtonTitle = OK;

DSErrorLocalizedSecondButtonTitle = DSOptions;

DSErrorMethodName = "proxyConnectionDidTimeout:";

DSErrorStackBackTrace = (

"atos not installed: hex trace: 0x11007e97 0x110088d5 0x5201 0x93d85a4d 0x9738fadb 0x9738d464 0x9738d291 0x93a1bd60 0x93a1bb17 0x93a1b99c 0x942367dd 0x9423601e 0x941f82a7 0x941f0339 0xde2a 0x2656 0x2571 0x5"

);

} (NCController.m:624)>

2011-06-12 14:57:37.225 Network Connect[7998] diag.info ifconfig -a: lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

2011-06-12 14:57:37.225 Network Connect[7998] diag.info inet6 ::1 prefixlen 128

2011-06-12 14:57:37.225 Network Connect[7998] diag.info inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1

2011-06-12 14:57:37.225 Network Connect[7998] diag.info inet 127.0.0.1 netmask 0xff000000

2011-06-12 14:57:37.225 Network Connect[7998] diag.info gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

2011-06-12 14:57:37.225 Network Connect[7998] diag.info stf0: flags=0<> mtu 1280

2011-06-12 14:57:37.225 Network Connect[7998] diag.info en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 14:57:37.225 Network Connect[7998] diag.info ether 10:9a:dd:6c:1b:9b

2011-06-12 14:57:37.225 Network Connect[7998] diag.info media: autoselect (none)

2011-06-12 14:57:37.225 Network Connect[7998] diag.info status: inactive

2011-06-12 14:57:37.225 Network Connect[7998] diag.info fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078

2011-06-12 14:57:37.225 Network Connect[7998] diag.info lladdr c8:2a:14:ff:fe:87:a1:5a

2011-06-12 14:57:37.225 Network Connect[7998] diag.info media: autoselect <full-duplex>

2011-06-12 14:57:37.225 Network Connect[7998] diag.info status: inactive

2011-06-12 14:57:37.225 Network Connect[7998] diag.info en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 14:57:37.225 Network Connect[7998] diag.info ether e4:ce:8f:05:6d:9a

2011-06-12 14:57:37.225 Network Connect[7998] diag.info inet6 fe80::e6ce:8fff:fe05:6d9a%en1 prefixlen 64 scopeid 0x6

2011-06-12 14:57:37.225 Network Connect[7998] diag.info inet 192.168.1.74 netmask 0xffffff00 broadcast 192.168.1.255

2011-06-12 14:57:37.225 Network Connect[7998] diag.info media: autoselect

2011-06-12 14:57:37.225 Network Connect[7998] diag.info status: active

2011-06-12 14:57:37.225 Network Connect[7998] diag.info netstat -rnf inet: -a: Routing tables

2011-06-12 14:57:37.225 Network Connect[7998] diag.info Internet:

2011-06-12 14:57:37.225 Network Connect[7998] diag.info Destination Gateway Flags Refs Use Netif Expire

2011-06-12 14:57:37.225 Network Connect[7998] diag.info default 192.168.1.254 UGSc 101 0 en1

2011-06-12 14:57:37.225 Network Connect[7998] diag.info 127 127.0.0.1 UCS 0 0 lo0

2011-06-12 14:57:37.225 Network Connect[7998] diag.info 127.0.0.1 127.0.0.1 UH 3 7597 lo0

2011-06-12 14:57:37.225 Network Connect[7998] diag.info 169.254 link#6 UCS 0 0 en1

2011-06-12 14:57:37.225 Network Connect[7998] diag.info 192.168.1 link#6 UCS 1 0 en1

2011-06-12 14:57:37.226 Network Connect[7998] diag.info 192.168.1.74 127.0.0.1 UHS 0 0 lo0

2011-06-12 14:57:37.226 Network Connect[7998] diag.info 192.168.1.254 98:2c:be:41:66:d9 UHLWI 113 280 en1 1200

2011-06-12 14:57:37.226 Network Connect[7998] diag.info resolv.conf: #

2011-06-12 14:57:37.226 Network Connect[7998] diag.info # Mac OS X Notice

2011-06-12 14:57:37.226 Network Connect[7998] diag.info #

2011-06-12 14:57:37.226 Network Connect[7998] diag.info # This file is not used by the host name and address resolution

2011-06-12 14:57:37.226 Network Connect[7998] diag.info # or the DNS query routing mechanisms used by most processes on

2011-06-12 14:57:37.226 Network Connect[7998] diag.info # this Mac OS X system.

2011-06-12 14:57:37.226 Network Connect[7998] diag.info #

2011-06-12 14:57:37.226 Network Connect[7998] diag.info # This file is automatically generated.

2011-06-12 14:57:37.226 Network Connect[7998] diag.info #

2011-06-12 14:57:37.226 Network Connect[7998] diag.info domain gateway.2wire.net

2011-06-12 14:57:37.226 Network Connect[7998] diag.info nameserver 192.168.1.254

2011-06-12 14:57:37.288 Network Connect[7998] nc.mac.app.1105.error <DSError 0x6a4f90 domain=nc.mac.app code=1105 "timeout of 90 seconds passed, but [self state] == 2, don't know what to do" userInfo={

DSErrorClassName = NCController;

DSErrorMethodName = "proxyConnectionDidTimeout:";

DSErrorStackBackTrace = (

"atos not installed: hex trace: 0x11007e97 0x110088d5 0x53d8 0x93d85a4d 0x9738fadb 0x9738d464 0x9738d291 0x93a1bd60 0x93a1bb17 0x93a1b99c 0x942367dd 0x9423601e 0x941f82a7 0x941f0339 0xde2a 0x2656 0x2571 0x5"

);

} (NCController.m:651)>

2011-06-12 14:57:37.299 Network Connect[7998] diag.info ifconfig -a: lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

2011-06-12 14:57:37.299 Network Connect[7998] diag.info inet6 ::1 prefixlen 128

2011-06-12 14:57:37.299 Network Connect[7998] diag.info inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1

2011-06-12 14:57:37.299 Network Connect[7998] diag.info inet 127.0.0.1 netmask 0xff000000

2011-06-12 14:57:37.299 Network Connect[7998] diag.info gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

2011-06-12 14:57:37.299 Network Connect[7998] diag.info stf0: flags=0<> mtu 1280

2011-06-12 14:57:37.299 Network Connect[7998] diag.info en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 14:57:37.299 Network Connect[7998] diag.info ether 10:9a:dd:6c:1b:9b

2011-06-12 14:57:37.299 Network Connect[7998] diag.info media: autoselect (none)

2011-06-12 14:57:37.299 Network Connect[7998] diag.info status: inactive

2011-06-12 14:57:37.299 Network Connect[7998] diag.info fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078

2011-06-12 14:57:37.299 Network Connect[7998] diag.info lladdr c8:2a:14:ff:fe:87:a1:5a

2011-06-12 14:57:37.299 Network Connect[7998] diag.info media: autoselect <full-duplex>

2011-06-12 14:57:37.299 Network Connect[7998] diag.info status: inactive

2011-06-12 14:57:37.299 Network Connect[7998] diag.info en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 14:57:37.299 Network Connect[7998] diag.info ether e4:ce:8f:05:6d:9a

2011-06-12 14:57:37.299 Network Connect[7998] diag.info inet6 fe80::e6ce:8fff:fe05:6d9a%en1 prefixlen 64 scopeid 0x6

2011-06-12 14:57:37.299 Network Connect[7998] diag.info inet 192.168.1.74 netmask 0xffffff00 broadcast 192.168.1.255

2011-06-12 14:57:37.299 Network Connect[7998] diag.info media: autoselect

2011-06-12 14:57:37.299 Network Connect[7998] diag.info status: active

2011-06-12 14:57:37.299 Network Connect[7998] diag.info netstat -rnf inet: -a: Routing tables

2011-06-12 14:57:37.299 Network Connect[7998] diag.info Internet:

2011-06-12 14:57:37.299 Network Connect[7998] diag.info Destination Gateway Flags Refs Use Netif Expire

2011-06-12 14:57:37.299 Network Connect[7998] diag.info default 192.168.1.254 UGSc 101 0 en1

2011-06-12 14:57:37.299 Network Connect[7998] diag.info 127 127.0.0.1 UCS 0 0 lo0

2011-06-12 14:57:37.300 Network Connect[7998] diag.info 127.0.0.1 127.0.0.1 UH 3 7597 lo0

2011-06-12 14:57:37.300 Network Connect[7998] diag.info 169.254 link#6 UCS 0 0 en1

2011-06-12 14:57:37.300 Network Connect[7998] diag.info 192.168.1 link#6 UCS 1 0 en1

2011-06-12 14:57:37.300 Network Connect[7998] diag.info 192.168.1.74 127.0.0.1 UHS 0 0 lo0

2011-06-12 14:57:37.300 Network Connect[7998] diag.info 192.168.1.254 98:2c:be:41:66:d9 UHLWI 113 280 en1 1200

2011-06-12 14:57:37.300 Network Connect[7998] diag.info resolv.conf: #

2011-06-12 14:57:37.300 Network Connect[7998] diag.info # Mac OS X Notice

2011-06-12 14:57:37.300 Network Connect[7998] diag.info #

2011-06-12 14:57:37.300 Network Connect[7998] diag.info # This file is not used by the host name and address resolution

2011-06-12 14:57:37.300 Network Connect[7998] diag.info # or the DNS query routing mechanisms used by most processes on

2011-06-12 14:57:37.300 Network Connect[7998] diag.info # this Mac OS X system.

2011-06-12 14:57:37.300 Network Connect[7998] diag.info #

2011-06-12 14:57:37.300 Network Connect[7998] diag.info # This file is automatically generated.

2011-06-12 14:57:37.300 Network Connect[7998] diag.info #

2011-06-12 14:57:37.300 Network Connect[7998] diag.info domain gateway.2wire.net

2011-06-12 14:57:37.300 Network Connect[7998] diag.info nameserver 192.168.1.254

2011-06-12 15:00:17.462 ../../webserver/:093 [ Thread-11] [RuntimeExec] Executing ["/bin/sh" "-c" "ps xco 'state,pid,command' | awk '/^[^zZ].+[N]etwork Connect/ { print $2 }'" ]...

2011-06-12 15:00:17.481 ../../webserver/:100 [ Thread-11] [RuntimeExec] Process ID = java.lang.UNIXProcess@114562c5

2011-06-12 15:00:17.485 ../../webserver/:045 [ Thread-13] [RuntimeExec] Result [7998]

2011-06-12 15:00:17.486 ../../webserver/:141 [ Thread-11] [RuntimeExec] ExitValue of waitFor() = 0

2011-06-12 15:00:17.486 ../../webserver/:166 [ Thread-11] [RuntimeExec] ... done executing [/bin/sh] waitFor()=[java.lang.UNIXProcess@114562c5] outputStream=[7998] statusStream=[empty -null status stream-]

DSAppControlThre:000 (06/12 15:00:17.486)[ Thread-11] The application is already running with PID 7998

2011-06-12 15:00:17.486 ../../webserver/:093 [ Thread-11] [RuntimeExec] Executing ["/bin/sh" "-c" "kill -TERM 7998" ]...

2011-06-12 15:00:17.503 Network Connect[7998] DSSignalProxy.panic caught signal 15 (DSSignalProxy.m:205)

2011-06-12 15:00:17.503 Network Connect[7998] DSSignalProxy.panic scheduling CFTimer for signal (DSSignalProxy.m:209)

2011-06-12 15:00:17.508 ../../webserver/:100 [ Thread-11] [RuntimeExec] Process ID = java.lang.UNIXProcess@28f52a14

2011-06-12 15:00:17.509 ../../webserver/:141 [ Thread-11] [RuntimeExec] ExitValue of waitFor() = 0

2011-06-12 15:00:17.512 ../../webserver/:166 [ Thread-11] [RuntimeExec] ... done executing [/bin/sh] waitFor()=[java.lang.UNIXProcess@28f52a14] outputStream=[empty -null output stream-] statusStream=[empty -null status stream-]

DSAppControlThre:000 (06/12 15:00:17.512)[ Thread-11] Checking to see if the application is already running

2011-06-12 15:00:17.513 ../../webserver/:093 [ Thread-11] [RuntimeExec] Executing ["/bin/sh" "-c" "ps xco 'state,pid,command' | awk '/^[^zZ].+[N]etwork Connect/ { print $2 }'" ]...

2011-06-12 15:00:17.513 Network Connect[7998] DSSignalProxy.panic posting notification for signal (DSSignalProxy.m:185)

2011-06-12 15:00:17.513 Network Connect[7998] dsclient.error cookie not initialized for dsclient (dsclient.cpp:980)

2011-06-12 15:00:17.513 Network Connect[7998] dsclient.error inet.open failed with error 5 (dsclient.cpp:879)

2011-06-12 15:00:17.513 Network Connect[7998] DSClientAdapter.error -sendSessionEndMessage Couldn't send session end message (AM_NC/SESSION_STOP). (DSClientAdapter.mm:273)

2011-06-12 15:00:17.513 Network Connect[7998] DSClientAdapter.info -_threadEntry: Invalidated. Exiting thread. (DSClientAdapter.mm:192)

2011-06-12 15:00:17.514 Network Connect[7998] NCAdminFunctions.info calling ncproxyd to restore system configuration. (NCAdminFunctions.mm:111)

2011-06-12 15:00:17.531 ncproxyd-admintool[8042] DSIPC.para Recevied message bytes: (52) <0><0><0>4<a1><4><85><d8>/X<16>>1<1c><ff><c7>:<f4><db>2<e4>c<bc><82><c9><8f>`<1 a>M<14><fa>.<f><a>2<c0><8c><1f><99><87><fc><d7>Ud<ab>u<10><7><96>G<1c>l (ipc.cpp:727)

2011-06-12 15:00:17.532 ../../webserver/:100 [ Thread-11] [RuntimeExec] Process ID = java.lang.UNIXProcess@63f9f0f2

2011-06-12 15:00:17.533 ../../webserver/:045 [ Thread-17] [RuntimeExec] Result [7998]

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] NCAdminHelper.info looking for ncproxyd in 61 processes (NCAdminHelper.cpp:1131)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] rmon.info got system route 0.0.0.0/0.0.0.0 gw 192.168.1.254 metric 1 via 0x00000000 (routemon.cpp:572)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] rmon.info got system route 127.0.0.0/255.0.0.0 gw 127.0.0.1 metric 1 via 0x00000000 (routemon.cpp:572)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] rmon.info got system route 127.0.0.1/255.255.255.255 gw 127.0.0.1 metric 1 via 0x00000000 (routemon.cpp:572)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] rmon.info got system route 169.254.0.0/255.255.0.0 gw 0.0.0.0 metric 1 via 0x00000006 (routemon.cpp:572)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] rmon.info got system route 192.168.1.0/255.255.255.0 gw 0.0.0.0 metric 1 via 0x00000006 (routemon.cpp:572)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] rmon.info got system route 192.168.1.74/255.255.255.255 gw 127.0.0.1 metric 1 via 0x00000000 (routemon.cpp:572)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] ncproxyd.info No added routes to delete (ncproxyd.cpp:242)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] config.info Removing key "ncproxyd_added_routes" from the persistent store (config.cpp:273)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] NCAdminHelper.info removing ncproxyd_added_routes (NCAdminHelper.cpp:1020)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] ncproxyd.info No routes to restore (ncproxyd.cpp:251)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] config.info Removing key "ncproxyd_saved_routes" from the persistent store (config.cpp:273)

2011-06-12 15:00:17.536 ncproxyd-admintool[8042] NCAdminHelper.info removing ncproxyd_saved_routes (NCAdminHelper.cpp:1020)

2011-06-12 15:00:17.537 ncproxyd-admintool[8042] NCAdminHelper.warn restore_dns_configuration: failed to rename /etc/hosts.bak to /etc/hosts: No such file or directory (NCAdminHelper.cpp:810)

2011-06-12 15:00:17.549 ../../webserver/:141 [ Thread-11] [RuntimeExec] ExitValue of waitFor() = 0

2011-06-12 15:00:17.550 ../../webserver/:166 [ Thread-11] [RuntimeExec] ... done executing [/bin/sh] waitFor()=[java.lang.UNIXProcess@63f9f0f2] outputStream=[7998] statusStream=[empty -null status stream-]

DSAppControlThre:000 (06/12 15:00:17.553)[ Thread-11] App isn't dead yet, sleeping (0)

DSAppControlThre:000 (06/12 15:00:18.555)[ Thread-11] Checking to see if the application is already running

2011-06-12 15:00:17.557 Network Connect[7998] DSIPC.para Recevied message bytes: (186) <0><0><0><ba><81>$<9b><dd>&\<11><18><b><4><e0><cd>$<f4><da>2<e3>H<a1><95><df><a 5><7f><17>><9><9f>"<7f>Y4<ae><ea>v<fe><81><a6><dd>D<7f><aa>~|G<b6>mV$<a>'u<f0>=< a>Nil<d5>r~n<92><6>=A<e7>#<c5><da>A<9f>O<c3>p<82>E<d><e8><e6>b<fb><15>-<f5><9d>< e9><fa><5><e6>1<f5><9a><fb><a8><d9>m<e7>PmZ<a6><98>I<ee>MP<7f><d1><92><12><9f>30 <dd>|<eb> <b4>X<aa><ce>o<88>l[b<2><d8>6<b7>.K<ba><9c><97><96><7f>]<b3>J<83><eb>.<c><b5><< a><a>eH<a2><b9><12><99><9c><bb><eb>D<bd>|0&<ab>k<fc>`<13><af>6<9d><cf>(T<9d><8d> <e5><fe>7<8f>r<fb> (ipc.cpp:727)

2011-06-12 15:00:18.555 ../../webserver/:093 [ Thread-11] [RuntimeExec] Executing ["/bin/sh" "-c" "ps xco 'state,pid,command' | awk '/^[^zZ].+[N]etwork Connect/ { print $2 }'" ]...

2011-06-12 15:00:18.574 ../../webserver/:100 [ Thread-11] [RuntimeExec] Process ID = java.lang.UNIXProcess@c4ce427

2011-06-12 15:00:18.575 ../../webserver/:141 [ Thread-11] [RuntimeExec] ExitValue of waitFor() = 0

2011-06-12 15:00:18.575 ../../webserver/:166 [ Thread-11] [RuntimeExec] ... done executing [/bin/sh] waitFor()=[java.lang.UNIXProcess@c4ce427] outputStream=[empty -null output stream-] statusStream=[empty -null status stream-]

NCAppController.:000 (06/12 15:00:18.578)[ Thread-11] doQuit trying to load /dana/home/index.cgi

NCAppController.:000 (06/12 15:00:18.578)[ Thread-11] Loading https://go.adt.com/dana/home/index.cgi in current window

2011-06-12 15:00:19.327 Network Connect[8051] NCController.info -applicationDidFinishLaunching: Network Connect 6.4.0 (14619)/Version 10.6.7 (Build 10J4138) starting (NCController.m:98)

2011-06-12 15:00:19.329 Network Connect[8051] NCController.info -applicationDidFinishLaunching: launched from applet/application launcher (launchType: 1), waiting for parameters (NCController.m:133)

2011-06-12 15:00:19.329 Network Connect[8051] DSIPCConnection.info -_clearIPCBuffer: Clearing the IPC buffer (DSIPCConnection.mm:526)

2011-06-12 15:00:19.348 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter internal-proxy-config = "no" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received internal-proxy-config = no (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter ivehost = "go.adt.com" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.info -ipc:appletSetIVEParameter:: applet says to connect to go.adt.com. (NCController+NCIPC.m:13)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received ivehost = go.adt.com (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter launch_url = "" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received launch_url = (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter linux_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received linux_end_script = (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter linux_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received linux_start_script = (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter locale = "en" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received locale = en (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.info -loginWindowController:setClientParameter:value: saving locale preference (

) as AppleLanguages for use on next launch. (NCController.m:1324)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter mac_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received mac_end_script = (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCScriptLauncher.info -scheduleScriptAtPath:forEventIdentifier: scheduled for NCScriptLauncherPostDisconnectEventIdentifier (NCScriptLauncher.m:35)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter mac_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received mac_start_script = (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCScriptLauncher.info -scheduleScriptAtPath:forEventIdentifier: scheduled for NCScriptLauncherPostConnectEventIdentifier (NCScriptLauncher.m:35)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter ncp_read_timeout = "120" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received ncp_read_timeout = 120 (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter redir_url = "/dana/home/index.cgi" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received redir_url = /dana/home/index.cgi (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter redir_win = "Please_Wait8811" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received redir_win = Please_Wait8811 (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter signin_url = "/" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received signin_url = / (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter switch-dns-search-order = "enabled" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received switch-dns-search-order = enabled (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter uninstall_on_quit = "0" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received uninstall_on_quit = 0 (NCController.m:1297)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter upgradeMode = "2" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.349 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received upgradeMode = 2 (NCController.m:1297)

2011-06-12 15:00:19.350 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_end_script = "" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.350 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received win_end_script = (NCController.m:1297)

2011-06-12 15:00:19.350 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_skip_start_script = "0" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.350 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received win_skip_start_script = 0 (NCController.m:1297)

2011-06-12 15:00:19.350 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter win_start_script = "" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.350 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received win_start_script = (NCController.m:1297)

2011-06-12 15:00:19.350 Network Connect[8051] NCController.para -ipc:appletSetIVEParameter:: received applet parameter cookies = "DSLastAccess=1307908811; DSFirstAccess=1307908811; DSID=cd75e92db075f9aa2c786ef37df30467; DSSignInURL=/" (NCController+NCIPC.m:10)

2011-06-12 15:00:19.350 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received DSLastAccess = 1307908811 (NCController.m:1297)

2011-06-12 15:00:19.350 Network Connect[8051] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSLastAccess, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 15:00:19.350 Network Connect[8051] DSSessionContext.info -cookie: Didn't find DSLastAccess cookie! (DSSessionContext.m:68)

2011-06-12 15:00:19.416 Network Connect[8051] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSLastAccess cookie (DSSessionContext.m:148)

2011-06-12 15:00:19.416 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received DSFirstAccess = 1307908811 (NCController.m:1297)

2011-06-12 15:00:19.416 Network Connect[8051] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSFirstAccess, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 15:00:19.416 Network Connect[8051] DSSessionContext.info -cookie: Didn't find DSFirstAccess cookie! (DSSessionContext.m:68)

2011-06-12 15:00:19.502 Network Connect[8051] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSFirstAccess cookie (DSSessionContext.m:148)

2011-06-12 15:00:19.502 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received DSID = cd75e92db075f9aa2c786ef37df30467 (NCController.m:1297)

2011-06-12 15:00:19.502 Network Connect[8051] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSID, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 15:00:19.502 Network Connect[8051] DSSessionContext.info -cookie: Didn't find DSID cookie! (DSSessionContext.m:68)

2011-06-12 15:00:19.502 Network Connect[8051] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSID cookie (DSSessionContext.m:148)

2011-06-12 15:00:19.502 Network Connect[8051] NCController.para -loginWindowController:setClientParameter:value: received DSSignInURL = / (NCController.m:1297)

2011-06-12 15:00:19.502 Network Connect[8051] DSSessionContext.info -addCookieWithName:domain:value: Adding cookie with name DSSignInURL, domain go.adt.com, and value <hidden> (DSSessionContext.m:81)

2011-06-12 15:00:19.502 Network Connect[8051] DSSessionContext.info -cookie: Didn't find DSSignInURL cookie! (DSSessionContext.m:68)

2011-06-12 15:00:19.502 Network Connect[8051] DSSessionContext.info -addCookieWithName:domain:value: Creating a new DSSignInURL cookie (DSSessionContext.m:148)

2011-06-12 15:00:19.512 Network Connect[8051] DSLoginWindowController.info -windowDidLoad setting user-agent to Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/6533.21.1 (KHTML, like Gecko) Network Connect (like Safari)/14619 (DSLoginWindowController.m:105)

2011-06-12 15:00:20.615 Network Connect[8051] DSLoginWindowController.info -showWindowWithWebLogin No proxy to resolve.. (DSLoginWindowController.m:824)

2011-06-12 15:00:20.616 Network Connect[8051] NCController.info -enterResolvingProxiesStateWithOldState: reconfiguring and resolving proxies (NCController+NCStateChanges.m:112)

2011-06-12 15:00:20.618 Network Connect[8051] NCController.info -reconfigure Reconfiguring on en1 (NCController.m:824)

2011-06-12 15:00:20.689 Network Connect[8051] DSHTTPSProxyResolver.info -resolveProxiesInBackground No HTTPS proxy (DSHTTPSProxyResolver.m:378)

2011-06-12 15:00:20.770 Network Connect[8051] nc.mac.app.1200.error <DSError 0x243c20 domain=nc.mac.app code=1200 "Network Connect can't launch service" userInfo={

DSErrorClassName = NCController;

DSErrorLocalizedAlertText = "Network Connect cannot start the tunneling service. See the Log Viewer for more information.";

DSErrorLocalizedAlertTitle = "Network Connect cannot establish a secure session.";

DSErrorLocalizedFirstButtonTitle = Cancel;

DSErrorLocalizedSecondButtonTitle = DSOptions;

DSErrorMethodName = "enterWaitingOnServiceStateWithOldState:";

DSErrorStackBackTrace = (

);

path = "/usr/local/juniper/nc/6.4.0/ncproxyd";

reason = "working directory doesn't exist.";

} (NCController+NCStateChanges.m:160)>

2011-06-12 15:00:20.830 Network Connect[8051] diag.info ifconfig -a: lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

2011-06-12 15:00:20.830 Network Connect[8051] diag.info inet6 ::1 prefixlen 128

2011-06-12 15:00:20.831 Network Connect[8051] diag.info inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1

2011-06-12 15:00:20.831 Network Connect[8051] diag.info inet 127.0.0.1 netmask 0xff000000

2011-06-12 15:00:20.831 Network Connect[8051] diag.info gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

2011-06-12 15:00:20.831 Network Connect[8051] diag.info stf0: flags=0<> mtu 1280

2011-06-12 15:00:20.831 Network Connect[8051] diag.info en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 15:00:20.831 Network Connect[8051] diag.info ether 10:9a:dd:6c:1b:9b

2011-06-12 15:00:20.831 Network Connect[8051] diag.info media: autoselect (none)

2011-06-12 15:00:20.831 Network Connect[8051] diag.info status: inactive

2011-06-12 15:00:20.831 Network Connect[8051] diag.info fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078

2011-06-12 15:00:20.831 Network Connect[8051] diag.info lladdr c8:2a:14:ff:fe:87:a1:5a

2011-06-12 15:00:20.832 Network Connect[8051] diag.info media: autoselect <full-duplex>

2011-06-12 15:00:20.832 Network Connect[8051] diag.info status: inactive

2011-06-12 15:00:20.832 Network Connect[8051] diag.info en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

2011-06-12 15:00:20.832 Network Connect[8051] diag.info ether e4:ce:8f:05:6d:9a

2011-06-12 15:00:20.832 Network Connect[8051] diag.info inet6 fe80::e6ce:8fff:fe05:6d9a%en1 prefixlen 64 scopeid 0x6

2011-06-12 15:00:20.832 Network Connect[8051] diag.info inet 192.168.1.74 netmask 0xffffff00 broadcast 192.168.1.255

2011-06-12 15:00:20.832 Network Connect[8051] diag.info media: autoselect

2011-06-12 15:00:20.832 Network Connect[8051] diag.info status: active

2011-06-12 15:00:20.832 Network Connect[8051] diag.info netstat -rnf inet: -a: Routing tables

2011-06-12 15:00:20.832 Network Connect[8051] diag.info Internet:

2011-06-12 15:00:20.833 Network Connect[8051] diag.info Destination Gateway Flags Refs Use Netif Expire

2011-06-12 15:00:20.833 Network Connect[8051] diag.info default 192.168.1.254 UGSc 27 0 en1

2011-06-12 15:00:20.833 Network Connect[8051] diag.info 127 127.0.0.1 UCS 0 0 lo0

2011-06-12 15:00:20.833 Network Connect[8051] diag.info 127.0.0.1 127.0.0.1 UH 3 7597 lo0

2011-06-12 15:00:20.833 Network Connect[8051] diag.info 169.254 link#6 UCS 0 0 en1

2011-06-12 15:00:20.833 Network Connect[8051] diag.info 192.168.1 link#6 UCS 2 0 en1

2011-06-12 15:00:20.833 Network Connect[8051] diag.info 192.168.1.74 127.0.0.1 UHS 0 0 lo0

2011-06-12 15:00:20.833 Network Connect[8051] diag.info 192.168.1.254 98:2c:be:41:66:d9 UHLWI 39 332 en1 1199

2011-06-12 15:00:20.833 Network Connect[8051] diag.info 192.168.1.255 ff:ff:ff:ff:ff:ff UHLWbI 0 6 en1

2011-06-12 15:00:20.834 Network Connect[8051] diag.info resolv.conf: #

2011-06-12 15:00:20.834 Network Connect[8051] diag.info # Mac OS X Notice

2011-06-12 15:00:20.834 Network Connect[8051] diag.info #

2011-06-12 15:00:20.834 Network Connect[8051] diag.info # This file is not used by the host name and address resolution

2011-06-12 15:00:20.834 Network Connect[8051] diag.info # or the DNS query routing mechanisms used by most processes on

2011-06-12 15:00:20.834 Network Connect[8051] diag.info # this Mac OS X system.

2011-06-12 15:00:20.834 Network Connect[8051] diag.info #

2011-06-12 15:00:20.834 Network Connect[8051] diag.info # This file is automatically generated.

2011-06-12 15:00:20.834 Network Connect[8051] diag.info #

2011-06-12 15:00:20.834 Network Connect[8051] diag.info domain gateway.2wire.net

2011-06-12 15:00:20.835 Network Connect[8051] diag.info nameserver 192.168.1.254

2011-06-12 15:00:58.839 Network Connect[8051] DSSessionContext.info -clearCookies Clearing old DSLastAccess cookie (DSSessionContext.m:182)

2011-06-12 15:00:58.839 Network Connect[8051] DSSessionContext.info -clearCookies Clearing old DSFirstAccess cookie (DSSessionContext.m:182)

2011-06-12 15:00:58.839 Network Connect[8051] DSSessionContext.info -clearCookies Clearing old DSID cookie (DSSessionContext.m:182)

2011-06-12 15:00:58.839 Network Connect[8051] DSSessionContext.info -clearCookies Clearing old DSSignInURL cookie (DSSessionContext.m:182)

2011-06-12 15:00:58.842 Network Connect[8051] DSLoginWindowController.info -webView:didStartProvisionalLoadForFrame: loading https://go.adt.com/... (DSLoginWindowController.m:255)

2011-06-12 15:00:58.842 Network Connect[8051] DSLoginWindowController.info -webView:didStartProvisionalLoadForFrame: setting cookie <NSHTTPCookie version:0 name:@"DSUserAgent" value:@"NcWin32" expiresDate:@"(null)" created:@"329601658.842450" sessionOnly:TRUE domain:@"go.adt.com" path:@"/" secure:FALSE comment:@"(null)" commentURL:@"(null)" portList:(null)> (DSLoginWindowController.m:268)

2011-06-12 15:00:58.897 Network Connect[8051] DSLoginWindowController.info -webView:didFailProvisionalLoadWithError:forFrame: didFailProvisionalLoadWithError called: The operation couldn’t be completed. (NSURLErrorDomain error -999.) (DSLoginWindowController.m:780)

2011-06-12 15:00:58.898 Network Connect[8051] DSLoginWindowController.info -webView:didStartProvisionalLoadForFrame: loading https://go.adt.com/... (DSLoginWindowController.m:255)

2011-06-12 15:00:58.898 Network Connect[8051] DSLoginWindowController.info -clearUserAgentCookie removing cookie <NSHTTPCookie version:0 name:@"DSUserAgent" value:@"NcWin32" expiresDate:@"(null)" created:@"329601658.842450" sessionOnly:TRUE domain:@"go.adt.com" path:@"/" secure:FALSE comment:@"(null)" commentURL:@"(null)" portList:(null)> (DSLoginWindowController.m:1000)

2011-06-12 15:00:58.898 Network Connect[8051] DSLoginWindowController.info -webView:didStartProvisionalLoadForFrame: setting cookie <NSHTTPCookie version:0 name:@"DSUserAgent" value:@"NcWin32" expiresDate:@"(null)" created:@"329601658.898682" sessionOnly:TRUE domain:@"go.adt.com" path:@"/" secure:FALSE comment:@"(null)" commentURL:@"(null)" portList:(null)> (DSLoginWindowController.m:268)

2011-06-12 15:00:58.901 Network Connect[8051] DSLoginWindowController.warn -showWindowWithWebLogin adding go.adt.com to per-session list of trusted hosts (contains: (

)) (DSLoginWindowController.m:836)

2011-06-12 15:00:58.901 Network Connect[8051] NCController.info -ipcAppletIVEParametersFinished: Cleaning up the IPC connection with the launcher applet (NCController+NCIPC.m:68)

2011-06-12 15:00:58.902 Network Connect[8051] DSIPCConnection.info -fileHandleDidRead: Invalidating per current message (DSIPCConnection.mm:483)

2011-06-12 15:01:00.842 Network Connect[8051] DSLoginWindowController.info -webView:didFinishLoadForFrame: loaded https://go.adt.com/dana-na/auth/url_default/welcome.cgi (DSLoginWindowController.m:410)

2011-06-12 15:01:00.843 Network Connect[8051] DSLoginWindowController.info -clearUserAgentCookie removing cookie <

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 12, 2011 1:02 PM

38 replies

kplkumar

Level 1

0 points

Jan 2, 2012 5:53 PM in response to jcspencer01

Want to let you know that the remote computer I am trying to connect to had 3GB switch enabled. I did this since I wanted Visual Sudio to use more memory than the standard 2GB.

This prevented me from doing RDP.

I am not sure if this helps. But I am assuming that you had not even got to this point... you still have trouble even establishing the VPN connection using Network Connect.

If that is the case, I am afraid I know not what else to do. I am sorry dude.

Jan 19, 2012 5:25 PM in response to jcspencer01

Not sure why that earlier nonsense was already selected as the correct answer.

Linc Davis wrote:

That's a third-party VPN client. Contact the vendor for tech support.

Well THAT is a worthless reply... this is not the 3rd party vendor's issue.

This is a known issue with Apple and Java. It is detailed in Juniper KB2221: http://kb.juniper.net/InfoCenter/index?page=content&id=KB22221&smlogin=true

The Juniper engineering team has determined that this is a bug in Java 1.6.0_29 and the same has been reported to Apple. The Apple bug reference number is 10519204. You can contact Apple, by referring the bug number, for the latest status update.

There are two workarounds:

- First, your IT department needs to disable host checker until Apple fixes the issue.

- The second is to connect to your VPN using Safari and launching Network Connect once connected.

Feel free to flag my answer as correct, because it is.

kplkumar

Level 1

0 points

Jan 20, 2012 6:15 AM in response to mtoddb

Can you please my answer as correct? Thanks.

Jan 20, 2012 9:53 AM in response to kplkumar

kplkumar wrote:

Can you please my answer as correct? Thanks.

But your answer wasn't correct as it didn't even offer a suggestion to the actual issue. This has nothing to do with RDP, and has everything to do with connecting to a Juniper SA/MAG using Network Connect.app on OSX Lion.

kplkumar

Level 1

0 points

Jan 20, 2012 10:18 AM in response to IPv6Freely

Hey IPv6Freely

My message was a request to, mtoddb dated Oct 7, 2011 10:15 AM (in response to kplkumar)

There were a few employees in our company who also had the same problem and used my resolution

posted here, Aug 16, 2011 5:25 PM (in response to jcspencer01). Please see page 1.

I also had the RDP problem and I mentioned that as a point of discussion in response to jcspencer01

Cheers mate!

Jan 20, 2012 10:53 AM in response to kplkumar

Yea, I don't think booting into 32-bit mode is a very good workaround.

Just connect through Safari. Problem solved, until Apple comes up with a fix.

My solution is the only correct one so far.

kplkumar

Level 1

0 points

Jan 20, 2012 11:02 AM in response to IPv6Freely

I could connect through any browser, it downloads and installs the NC client. After that, there is no need to use Safari or any other browser. You can launch Network Connect directly.

Besides, there are posters in this thread for whom even Safari does not work.

I am and few other employees are all using my workaround (even today), and as the post clearly says it's not just restarting in 32 bit mode.

What I think is happening here, is the way Network Connect is configured in the servers.

Perhaps we both are missing a scenario.

And please mind you, this is not a race between who's answer is right. It's also about getting problems solved.

Jan 20, 2012 11:22 AM in response to kplkumar

It is definitely how NC is configured. If host-checker is enabled, it fails with the errors in the original post.

Again, this is a known issue, detailed in Juniper KB2221. There is nothing Juniper can do about it until Apple fixes the root cause.

I'm certainly not missing a scenario.

kplkumar

Level 1

0 points

Jan 20, 2012 11:34 AM in response to IPv6Freely

host-checker enabled - it fails with the error above. This happened to me and I resolved it using the 32-bit restart method and some tweaking with Java plugins.

Earlier, I spoke to Juniper and Apple, and they could not resolve it. Perhaps the KB2221 was published after.

Anyway, it did start working using my workaround.

host-checker disabled - it works. You mention that using Safari you can login. Whereas the fact remains that NC get's downloaded the first time and then on it can be accessed on it's own. Nothing to do with Safari by itself.

I appreciate you pointed us all to this famous KB2221, and we acknowledge your help. It seem like you need this acknowledgement. So be happy now and leave this thread alone.

Thanks again.

Jan 20, 2012 11:56 AM in response to kplkumar

No need to get snarky.

Yes, if you log into your VPN through Safari, it will launch NC and connect just fine.

I'm well aware that after you connect initially, NC installs and can be run on its own. But with this bug, if you run Network Connect.app, the connection fails with the error in the original post. If you connect in Safari and allow it to launch NC, it will connect without issue.

If you have anything useful to contribute, please feel free.

sxrxrr

Level 1

9 points

Jan 28, 2012 7:11 AM in response to IPv6Freely

I use 10.6.8 and Safari 5.1.2. I have held off running the Java update because of this issue. Apple won't communicate to me any status and we all know that Juniper is saying to wait for Apple to fix it. I read that someone seems to have a functional workaround. Can some clearly explain the workaround, please? If it really does work I will give it a try.

Also, is there any site where one can read the latest Apple status on a give problem number? I have an Apple Developer ID yet I find no Apple site with that information.

Thanks.

Jan 28, 2012 12:51 PM in response to sxrxrr

For me, the workaround is simply to log into your SSL VPN in Safari rather than Network Connect.app, and then launch Network Connect (if it doesn't launch automatically) from there. It's a pain, but it works.

Also keep in mind this only matters if your SSL VPN requires hostchecker. If hostchecker isn't enabled, you'll have no issue.

I don't know of any way to check the status of Apple fixing the issue. I hope it's soon, as I have a lot of customers running Juniper SA/MAG who this could potentially affect.

DougC174

Level 1

0 points

Jun 15, 2012 10:54 AM in response to IPv6Freely

this appears to be fixed in the R33 release Apple pushed a few days back. I can now connect when running the application directly.

Jun 15, 2012 11:27 AM in response to DougC174

Confirmed.

Java version 1.6.0_33-b03-424 now allows Juniper SSL VPN sign-in via Network Connect.app, rather than being required to launch via Safari.

Thank you Apple for fixing this!

Jul 28, 2012 5:00 AM in response to jcspencer01

For Snow Leopards I followed the exact instructions here http://www.objectpartners.com/2011/12/19/getting-juniper-network-connect-vpn-cli ent-running-on-mac-os-x-10-6/

vpn network connect problems