Bluetooth syncing problem

Question

Bluetooth syncing problem

Hey everyone -

I do realise that this issue might have been discussed in the past -
but I'm hoping that one of the Guru's on this forum can help me too.

I have a Mac Powerbook and a new Palm TX, both with built in bluetooth.

I have transfered files between the Palm and the Powerbook via Bluetooth.
I have also syncd my adresses and calendars using Apple iSync, and the Palm's USB cable.

I would however like to sync the Powerbook and Palm via Bluetooth.
Everytime I try this I get a ERROR message.

"Unable to initiate HotSync operation because the port is in use by another application"

HUH?

Can somebody please help me with this - or even just point me to
a website that can help me. I have retried, reset, reconnected -
nothing. And I know it's possible - so it must just be a setting of some sort.

Thanks to anyone who can help me with this.

Cheers.

Charl.

G5 Dual 1.8, Powerbook 15inch, Palm TX

Posted on Jan 12, 2006 5:04 AM

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Answer 1

Jan 12, 2006 5:59 PM in response to Charl Du Plessis

Well, Palm says…

'Unable to initiate HotSync operation because the port is in use by another application.'

This error can occur on the Palm™ Zire™ 72 handheld after setting up a Bluetooth® HotSync® connection. When you configure the Bluetooth application on the handheld for synchronization (or when you set up a Bluetooth connection in the Connections preference screen), the HotSync button in the Writing Area may try to launch a Bluetooth connection, regardless of the connection selected in the HotSync application on your handheld. The HotSync icon in the Writing Area will always try to connect using whatever method was last used. When you set up Bluetooth HotSync, it used Bluetooth, and now tapping the icon in the Writing Area will result in a Bluetooth connection.

The issue arises if you launch the HotSync application on your handheld, and select the "Cradle/Cable" option from the pulldown menu, and then tap on the HotSync icon in the Writing Area. Your handheld will still try to perform a Bluetooth HotSync operation, because that was the method last used. You will see an error message, and won't be able to synchronize.

Unable to initiate HotSync operation because the port is in use by another application.

Why does this happen?
Because your handheld was set up for Bluetooth, tapping the HotSync icon in the Writing Area should launch a Bluetooth HotSync. But if you select a different method in the HotSync application, your handheld will try to connect using that method as well. The HotSync application is unsure which method to use, and you will see the error message.

What should I do?
If you see this error, here's how to correct the issue:

1. Launch the HotSync application on your handheld.

2. In the pulldown menu at the center of the screen, choose the connection method by which you wish to synchronize.

3.Then, instead of tapping the HotSync icon in the Writing Area, tap the large onscreen HotSync icon in the middle of the HotSync application screen.

4. Do this every time you wish to synchronize using Cable/Cradle.

5. Whenever you want to synchronize using Bluetooth, exit the HotSync application and tap the HotSync icon in the Writing Area.

6. This will allow you to keep multiple connection methods for synchronization, and the flexibility of alternating between them.

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