giuseppefrommonfumo
Level 1 (0 points)

Q: Problem with card ATI Radeon HD 2600 XT for MacPro early 2008

Problem with graphics card ATI Radeon HD 2600 XT for MacPro early 2008. The Mac  switch off after half an hour. The graphics card is dying?

Mac Pro, Mac OS X (10.6.7), Mac Pro early 2008, card ATI Radeon

Posted on Jun 13, 2011 9:26 AM

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giuseppefrommonfumo

Q: Problem with card ATI Radeon HD 2600 XT for MacPro early 2008

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  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 13, 2011 10:42 AM in response to giuseppefrommonfumo
    Level 9 (61,390 points)
    Desktops
    Jun 13, 2011 10:42 AM in response to giuseppefrommonfumo

    Maybe it is dying.

     

    But maybe it is too HOT because it has too much DUST inside it, or the FAN is not spinning.

  • by The hatter,

    The hatter The hatter Jun 13, 2011 4:00 PM in response to giuseppefrommonfumo
    Level 9 (60,935 points)
    Jun 13, 2011 4:00 PM in response to giuseppefrommonfumo

    And those FBDIMMs throwing out a lot of heat, not using SmcFanControl 2.2.x  to boost fans 400 rpm - and monitoring temps with Temperature Monitor (sans GPU).  And hotter weather. Make sure it gets air and has a place for exhaust to go rather than sit around or pulled back in.

     

    Heat kills,  and 8800GTs solder and fan - plus the card would have been better if it were designed as dual slot edition, maybe like some (HIS) that are built with copper coolers.

  • by Peter Inova1,

    Peter Inova1 Peter Inova1 Jul 17, 2011 9:17 PM in response to giuseppefrommonfumo
    Level 1 (7 points)
    Desktops
    Jul 17, 2011 9:17 PM in response to giuseppefrommonfumo

    Did you know that a bunch of 2600 XT cards were bad, but Apple has a replacement program for them?

     

    Here's the page:

     

    http://support.apple.com/kb/ts3630

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jul 18, 2011 6:56 AM in response to Peter Inova1
    Level 9 (61,390 points)
    Desktops
    Jul 18, 2011 6:56 AM in response to Peter Inova1

    Don't hesitate.

     

    Replacement program ends 31 July 2011 (unless extended).

  • by Lee Warren 500,

    Lee Warren 500 Lee Warren 500 Sep 4, 2012 9:38 AM in response to giuseppefrommonfumo
    Level 1 (16 points)
    Desktops
    Sep 4, 2012 9:38 AM in response to giuseppefrommonfumo

    After 4 years, my 2008 Mac Pro just experienced a grey screen, then black screen failure with the ATI 2600XT graphics card ... the usual troubleshooting methods pointed to a hardware problem.

     

    Using the info on TS3630 from the link above, I determined the card's serial number was among those affected. I went to the Apple store this weekend, and they swapped the bad card for a good replacement at no cost to me. So, as of Sept. 2012, they are still honoring the replacement program.

     

    Be sure to bring a copy of the tech doc + all your pertinent system info (the store was not aware of the program until I showed them the document). Also, do check in advance whether they have the replacement in stock ... I was lucky that my local store did, otherwise, they have to order and you'll need top make a return trip as they will not ship the replacement card to you.

     

    kudos to Apple for handling this so well after all this time!

  • by blackdoodle,

    blackdoodle blackdoodle Sep 6, 2012 6:53 AM in response to Lee Warren 500
    Level 1 (0 points)
    Sep 6, 2012 6:53 AM in response to Lee Warren 500

    My video card failed like Lee's.  I looked at TS3630 and my card has a bad serial number.  I took it to authorized Apple center and they comfirmed that it card was on the bad list.  However, in my case, Apple would not replace the 4 year old card.

    Very disappointing to spend $5K on a comnputer and have video card go out ( a video card that Apple recognizes as faulty) and have Apple not replace it.  Poor business on their part.