My iPod touch is disabled, it says to connect to iTunes and I did but it is still disabled! How do I get it not to be disabled without also erasing all my files and data in my iPod?

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My iPod touch is disabled, it says to connect to iTunes and I did but it is still disabled! How do I get it not to be disabled without also erasing all my files and data in my iPod?

I really need help with this, my iPod was disabled by my brother and I don't know how to get it back to normal again. I connected it to iTunes and it still shows up there with all my songs. However, the iPod itself is not working. I've tried multiple things but I don't want my data to be erased so im a bit cautious about what to do. Also, it would help if someone could explain what exactly happens when an iPod is 'restored' 'restored mode' or in 'recovery mode'. If someone could help me it'd be much appreciated. Thanks

iPod touch, iOS 4.3.2

Posted on Jun 13, 2011 1:44 PM

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Answer 1

roaminggnome

Level 10

106,365 points

Jun 13, 2011 1:46 PM in response to jeterboy95

You need to restore.

Everything should be on your computer, so you can just sync it back.

iPod touch User Guide (For iOS 4.3 Software)

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Answer 2

jeterboy95 Author

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Jun 13, 2011 1:47 PM in response to roaminggnome

So all i need to do is press sync on iTunes?

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Answer 3

lllaass

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210,405 points

Jun 13, 2011 1:48 PM in response to jeterboy95

Have you tried to restore the iPod via iTunes on your syncing computer? if iTunes asks for a passcode and you do not know it place the iPod in recovery mode and then restore it. For recovery mode see:

iPhone and iPod touch: Unable to update or restore

For info about restores, see the restoring topic of:

iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

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Answer 4

roaminggnome

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106,365 points

Jun 13, 2011 1:50 PM in response to jeterboy95

jeterboy95 wrote:

So all i need to do is press sync on iTunes?

You will need to restore the ipod.

After you have restored the ipod, simply sync everything back to the ipod, the same way you synced it to the ipod in the first place.

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Answer 5

jeterboy95 Author

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Jun 13, 2011 1:51 PM in response to lllaass

I know my passcode, and I my iPod is currently attached to the computer i always use. Should i sync the ipod because i don't think it's being synced right now.

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Answer 6

roaminggnome

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106,365 points

Jun 13, 2011 1:55 PM in response to jeterboy95

jeterboy95 wrote:

I know my passcode, and I my iPod is currently attached to the computer i always use. Should i sync the ipod because i don't think it's being synced right now.

You said that your ipod was disabled.

If it is disabled, then how can you sync?

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Answer 7

jeterboy95 Author

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11 points

Jun 13, 2011 1:59 PM in response to roaminggnome

I don't really know what I'm doing, all i know is that my iPod is disabled, i know my passcode, but I don't know the steps to get it back to normal. I have most of my music in iTunes, but lately i haven't been syncing it, so the apps aren't saved on iTunes.

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Answer 8

lllaass

Level 10

210,405 points

Jun 13, 2011 2:03 PM in response to jeterboy95

This article says how to recover from a disable iPod:

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

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Answer 9

Jun 14, 2011 8:20 PM in response to jeterboy95

if you ever used a jailbreak program like jailebreakme.com if you have jailbroken it before & undid the jailbreak. it still has after effects. but it might work. restart your ipod whaen the apple logo shows hold down the home button for 30 seconds.

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