Double letters

My iphone keeps typing double letters and doesn't always respond when I tap on icons.

iPhone 4, iOS 4.3

Posted on Jun 14, 2011 5:26 AM

Reply
9 replies

Jul 5, 2011 12:56 AM in response to 37sson

I've got the exact same problem. Have had a 3GS since it came out no problems. Purchased a new iPhone 4 yesterday and cannot type anything, texts, emails, notes, even my pin code double clicks but doesn't appear until you type the next letter... thereby getting two or more of the same "touched" number/letter... icons sometimes need more than one/two taps before it registers... swiping doesn't always work and whilst typing if you press the backspace/delete button it continues to delete until you press space or another key... it's driving me absolutely nuts... the only reason I'm writing on here is because it's too early to call the store where I purchased the phone to speak to someone there... infuriating... ultra sensitivity this cannot be... I've read too many other posts in forums to say that this looks like an inherent problem... I loved my 3GS and it took all my resistence to succumb to iphone 4 as I want to use FaceTalk with my son in Thailand... had 3GS had such an app I wouldn't have changed for the world!! Hindsight, what a great thing! 😠

Jan 31, 2012 1:58 PM in response to gganahl

Hi. I ended up taking my iPhone back to Apple after exchanging the first faulty one for a second from the same store. Apple at Bluewater tested the phone in my presence and admitted to it being over sensitive. They exchanged it for a new out of the box model and as a precaution added a screen protector for free. I'm not sure whether the screen protector is helping the situation as I've not removed it, but I've not had a problem with this phone at all. I would suggest an Apple screen protector as opposed to any other brand and get it fitted by one of their staff as when I've used them on my old phones they always end up with an air bubble or two! Hope this helps. As an aside if your phone is older than 28 days from the purchase date you can only have it dealt with at an Apple store.

Mar 19, 2013 10:43 AM in response to 37sson

After 15 months of use, my iPhone 4s started double typing things for me. The backspace key would actually run for paragraphs of text until I could regain control of it. I tried everything from cleaning, removing the case (Otterbox), removing the film screen protector, rebooting, cleaning some more, etc. and nothing seemed to work.


Out of aggravation, and after reading through this post, I tried rebooting again, and voila! It seems to be better now. So my recommendation to anyone who has tried all of this is to at least try the reboot another time or two before you bother going to an Apple store where they'll probably start by rebooting, cleaning and handing it back to you in good working order.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Double letters

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.