1 Reply Latest reply: Jun 14, 2011 2:47 PM by varjak paw
charlie1475 Level 1 Level 1

I purchased an album and didn't receive all of the songs.  I have iTunes 9.2.1 so I can't use the new 'Downloading past purchases" feature. How do I get the other songs?  Using an Iphone 3Gs


iMac, Mac OS X (10.4.11)
  • varjak paw Level 10 Level 10

    Look under the Store menu in iTunes on your computer for the "Check for available downloads" command and run that. You may find the tracks there to be downloaded.

     

    If not, contact the iTunes Store Customer Service department from their Support page (select the category and subcategory closest to the issue you're reporting and you'll find either an "Express Lane" button - just follow the instructions to get to the contact form, or an "Email Us" button) and explain the problem to them.

     

    Regards.