no video image when streaming bloomberg tv

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no video image when streaming bloomberg tv

Don't see the video image when streaming bloomberg TV. A March discussion posted online didn't help to solve the problem. Any news on how to get video image to display?

MacBook Pro, Mac OS X (10.6.7)

Posted on Jun 14, 2011 4:00 PM

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Answer 1

Jun 14, 2011 4:14 PM in response to casualplayer

Contact the website customer tech support.

casualplayer wrote:

A March discussion posted online didn't help to solve the problem. Any news on how to get video image to display?

Unknown. You did not provide any info/details about the March discussion. Need this information so that the users can avoid the "been there, done that" scenario type responses. This is to avoid repeating the troubleshooting you may have already tried.

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Answer 2

casualplayer Author

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Jun 15, 2011 2:17 AM in response to Baby-Boomer-USofA

Go to discussion tagged "Bloomberg live TV no image" in the "More Like This" menu on the right hand side of the webpage.

I attempted all of the three fixes as shown below, none of which solved the problem.

This is from Bloomberg TV:

open the bloomberg live TV page in safari, but don't open it.

Instead, right click anywhere on the screen except the arrow starting live tv

From the menu that pops up, select "settings"

When the settings window opens, right click the FIRST icon on the bottom of that pop up menu.

UNCLICK (remove the check mark from the box in front of) "hardware accelerator"

Bloomberg should play.

1. Open VLC player
2. Go to File then Open Network
3. Paste http://www.bloomberg.com/streams/video/LiveBTV200.asxx in URL
4. Click on Open.
5. Enjoy

I finally found the problem by using the troubleshooter on Adobe's sitehttp://kb2.adobe.com/cps/865/cpsid_86551.html#ostype=m,prob1=fnctn,prob2=novidau d,In my case it was because the global setting "Allow third-party content to store data on your computer." was turned off. This prevents some sites from playing the videos (but only some, many places worked fine). Once I changed this setting I could play Bloomberg again.

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