new macbook pro 2011 won't eject cd - jammed? help?

My macbook pro has a cd inside and it won't show that it has anything inside - but I know its in there and can't get it out, help!

MacBook Pro

Posted on Jun 14, 2011 10:02 PM

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9 replies

Jun 15, 2011 3:31 AM in response to hollycrandall

  1. Shut down the Mac
  2. On the keyboard, press and hold the D key, then press the button to start the Computer (keep pressing the D key)
  3. Eventually, a window appears that says Apple Hardware Test Version 3A150
  4. Click on the Test button to start the hardware test (the option for the lengthier test is not necessary)
  5. Once the test is over, the results will likely say that everything is okay.
  6. Choose the option to SHUT DOWN the computer. Suddenly, the CD will be ejected from the Drive.

Jun 14, 2011 10:56 PM in response to hollycrandall

Start the computer up while holding down the trackpad button. Hold the button down until the drive ejects the disc.


If that doesn't work, try this:


Restart the computer. Immediately after the startup sound, press and hold Command+Option+O+F. Release the four keys when you see a white screen that says "Welcome to Open Firmware." At the prompt, type *eject cd* and press Return. The drive should eject your disc, and "ok" will appear when the action is complete.

Type mac-boot and press Return to restart the computer normally.


Here's another method:


Go to Applications/Utilities and open the Terminal. In a terminal window type *drutil tray eject* and press Return. After the disc is ejected, quit the Terminal.


If any or all of these methods cause the drive to make its usual eject sound but the disc still doesn't come out, the drive has failed mechanically, and will have to be physically dismantled to recover the disc. If none of these methods causes the drive to make any sound or do anything at all, the drive isn't getting power, and the machine will have to be disassembled to find out why not and correct the problem.

Jun 15, 2011 9:09 AM in response to hollycrandall

hollycrandall wrote:


This isn't working 😟


If none of the above methods work, you either got a dead/malfunctioning cd/dvd drive, possible a micro cd or one of those thin cd/dvd's in there.


If it's a micro/thin cd/dvd, you need to partially insert a regular cd and use it as a tool to trigger the mechanism and do one of the above eject methods to get it out.


If the cd/dvd is spinning, you might be able to trigger a eject by using a edge of a piece of plastic to apply side pressure on the disk to slow it's spinning to get it to eject.


Note: The above unauthorized methods are entirely at your OWN risk!



If the disk is just a regular disk, and your under AppleCare or 1 year warranty, have Apple replace the cd/dvd drive. Be sure to remove/backup your content first. 😀

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new macbook pro 2011 won't eject cd - jammed? help?

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