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damage from sweat

I am on my second 6th Generation Nano. The first was ruined by sweat (after only the second or third time running in hot Florida weather). They gave me a refurbished one...which failed after just one run in the heat. There was no rain. It was clipped to my waistband...because it has a built in clip and is supposedly made for running! When I brought the first one to the Apple store, they said they were not aware of this issue (hard to believe) and advised I wear it farther away from my body (AGAIN...IT HAS A CLIP FOR WEARING ON CLOTHING AND IS SUPPOSED TO BE CREATED FOR THIS ACTIVITY) I asked if there was a product available to protect against this problem and they were not aware of one (Watchbands for it are available in the store, but I do not want it on my wrist). I believe this to be a common problem (my wife and I had the same problem with the Shuffle...which also had a clip for clothing), but Apple employees (Genius...hmm?) claim to be oblivious to it!!!!!! Any solutions or similar experiences?

iPod nano, Sweat damage with Nano 6th Gen

Posted on Jun 15, 2011 5:43 AM

Reply
106 replies

Oct 15, 2012 8:01 PM in response to Frank Malloy

Add me to the list. Replaced my shuffle with the Nano 6 months ago. After a few runs I started to have volume and skipping issues and then total failure. Had to pay $60 or $65 2 months ago for a refurb replacement that has now gone the same way. The Apple Store sales weasel tried to upsell me one with 12 months warranty because of the sweat issue. At the time I thought this was just crazy talk as the product is marketed for exercise. I'm afraid Apple has become the new Evil empire. I believed in them as an innovator and producer of top quality products for years when they were overshadowed by Microsoft. Now they have market domination, they've acquired the same arrogance and are now taking their customers for granted. I for one am looking out for another fledgling company that believes in quality and appreciates my custom.

Nov 13, 2012 7:33 AM in response to jeffreyfrommaitland

I am in the same boat...apparently I sweat terrible, I am noticing corrosion and lots of weird issues occurring I am certain failure is imminent. Worst part is I was part of the recall with the 1st gen Nano (that spontaneously burst into flames). I didn't want to return because I like to hold onto my old Apple stuff, keep the OG packaging and just put it away like some sick hoarder. In the end I returned because my shuffle was a pain to work out with (having Bon Iver start playing when you are in the middle of a bench press set is a sure fire way to have weights break your sternum). I was super impressed with Apple’s customer care, response, and replacement process.


Now after reading this chain I am certain Apple will do nothing to appease us...this is a shame and now I will no longer praise their customer service. I wish I kept my 1st gen, and buying a new one will just result in another problem. Please Do the right thing Apple and recall / replace with something engineered specifically to endure physical activity as that is how it is primarily positioned.


In case you were wondering I bench 225lbs 3 sets of 12…just thought I needed to add some legitimacy to my athletic capabilities / prowess. Need a new Apple device to continue to get my swell on.

Jan 23, 2013 7:40 AM in response to p mpls

I've had my nano since Christmas. I've been running with an old iPhone 4 because of its Bluetooth, I hate running or rowing with wires, but I've been waiting for the nano with Bluetooth so my wife got me one for Christmas. I run with it attached to my arm with the Belkin arm band. I began running with it in Alabama in cooler weather but when i got back down to where i work in brazil i found out what the sweat will do. Actually it was only 77 deg last night. When I complete my runs, I pull the nano out and find that its moist on the back of the unit from my sweat seeping through the band. Last night my nano died. I unable to get any display or any action when plugging it to iTunes.

I see here where everyone else has had the same issue so that answers my question as to whether or not it died of some other defect. I guess I'll go back to using my iPhone. The nano is so much lighter tho. It was nice while it lasted

Jan 23, 2013 2:32 PM in response to captjer

Frank,


I initiated this post well over a year ago. After my final frustration with the ipods, I bought a Motorola product called the Motoactv. It has bluetooth, MP3, it's waterproof/sweatproof (and I live in Florida) and has a lot of other very cool features. The Motoactv actually has GPS and was made to compete with Garmin type products, with the major bonus of having the GPS/MP3 combo. I've been quite happy with it.

Jan 24, 2013 7:39 AM in response to jeffreyfrommaitland

Yeah I checked out the moats yesterday online. I'm interested in it but I'd hate to fork out the money for that when I have the Nike sport watch already.

The good news is, I put my nano in a ziplock with rice yesterday and I just took it out and it powered on. Now I'll try and run with it in plastic, hopefully the Bluetooth signal will go through,and see if the motion is affecting the operation.

Jun 2, 2013 2:06 PM in response to jeffreyfrommaitland

I know this is sort of 2 years behind the times, but I too have had the "sweat batter shortage" issue. I thought I had resolved it once using the rice trick and I stopped clipping the nano to my waistband while running to avoid excess moisture. I bought a pretty pricy watch band to use it with while I run. All seemed great up until last week. I've had it in rice again for 7 days. It turns on a bit and flickers, and goes off. My computer still recognizes it, but it does me no good as I can't access the music or nike+ buttons due to the battery shortage. I think this is a huge flaw given that this particular nano was supposed to be made for running, given the nike+ built in feature. I have had a number of nano's over the years and have to say they all still work great (just diminished overall battery power)! This is the first generation i've had issues with. I now feel invested in this specific nano 6 because of the watch strap I got to help with the issue. I know you can send in to apple to have them fix the battery but at what cost given what this generation is probably currently worth? Just frustrated and wanted to know if anyone had any more luck with apple or fixing the issue themselves? Melissa

Jun 2, 2013 6:11 PM in response to melissa05

You can try. Some of the Apple stores in NYC will replace it no charge, others will not. I think they wanted to cahrge me $75 at one point, but I just went to a different store. I don't know about sending it in.


But if you do get it fixed, try sending it to Liquipel for water proofing. About $60


http://www.liquipel.com/


or get a new generation water proof one from here:


http://www.waterfi.com/


I've been using my WaterFi proofed 6 gen nano for about a year now with no problems at all. I run with it several times a week and I frequently rinse it off under the tap.

Oct 19, 2013 12:26 AM in response to jeffreyfrommaitland

It's frustrating.. I bought a nano 7th gen today.. ran once using a clip case... may or may not have gotten some sweat on it.. and its toast.. after one use! my friend gave me his 6th generation and I used the stupid watch clip and of course ran with it and sweat got on it and that one stopped working.. I still own the very first nano which works like a champ.. it was in a neoprene clip case and all I can thing of was the neoprene would absorb the sweat when I ran.. I really hope they let me exchange it.. or else they have a useless paper weight flying out the front door.. I hope apple will read these and get off their ***** and fix the issue.

damage from sweat

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