Letting users find the answers
I was just sent an email that was stating that I was asking for points by suggesting that someone that I had helped out to mark the question as answered.
I am not looking for points to boost up my level.
I am here to find answers for issues that I have as well as help others to get answers that they are looking for. If someone comes to the board to get help with something, they will most likely enter their problem in the search box and see if anyone else has had the same issue. When I do that, I look for the questions that were marked as answered in the hope that the way to fix my problem will be found in that post.
Is there some way to recommend to all users that once their question has been answered or once they have gotten some good suggestions that they mark the post that gave them the information? There are a lot of people that don't know how to do that or don't even know it is an option. By marking the helpful answered posts, users can find the answers to their questions without wading through 20-30 posts that don't have an answer in them.
I am just not sure how else to improve the search for answers without asking or suggesting to a user that once they have gotten an answer for their problem that they mark the post that gave it to them.