It seems like a persistent problem, has happened for the last 5 times I tried to shut down, I tried waiting for half an hour but the blue screen woudn't go, I end up having to hold the power button to switch it off. I even tried resetting by holding cmd+alt+P+R but that didn't solve the problem. Any other ideas?
Thanks.
MacBook Pro 17, Mac OS X (10.6.7)
Sounds like directory problems. Boot from your OS installer disk and run Repair Disk from Disk Utility. If DU cannot repair the disk then you need a stronger disk repair utility like DiskWarrior. Your other option is to erase the disk and reinstall the OS.
Ok I just tried repairing partitions from CD, but still hangs on shut down ... are you sure it's a partition problem? This started happening after I ejected a USB modem, which seemed to have ejected successfully but not completely as the folder was stilll browsable in Finder after ejecting, and then Finder hanged and I had to force quit Finder ... then this shutting down problem started. Any other ideas?
Thanks.
See what messages there are in Console (in Utilities.) Open it up and go to system.log from where you see shutdown/"halt." Post them here. Also, try a Safe Boot: hold Shift key down at startup. Give it more time to boot than usual. Then try shutting down from Safe Boot.
Create a new user admin account and test for this behavior from there.
Below are the console messages, from when I shut down until I held the power button to switch it off:
Jun 19 05:37:40 3 configd[39]: network configuration changed.
Jun 19 05:37:40 3 pppd[1296]: Connection terminated.
Jun 19 05:37:40 3 pppd[1296]: PPPoE disconnecting...
Jun 19 05:37:40 3 pppd[1296]: PPPoE disconnection failed, error = 57.
Jun 19 05:37:40 3 configd[39]: SCNCController: Disconnecting. (Connection was up for, 41588 seconds).
Jun 19 05:37:40 3 configd[39]: network configuration changed.
Jun 19 05:37:41 sami configd[39]: setting hostname to "sami.local"
Jun 19 05:37:44 sami configd[39]: network configuration changed.
Jun 19 05:38:26 sami com.apple.launchd.peruser.501[158] (0x1004028c0.mach_init.rcd[2553]): Exited: Killed
Jun 19 05:38:26 sami com.apple.Dock.agent[1260]: file:///Library/Widgets/iTunes.wdgt/iTunes.js:475: JS ERROR: TypeError: Result of expression 'popup.options[myIndex]' [undefined] is not an object.
Jun 19 05:38:26: --- last message repeated 26 times ---
Jun 19 05:38:26 sami com.apple.launchd.peruser.501[158] (com.apple.AirPortBaseStationAgent[1278]): Exited: Killed
Jun 19 05:38:26 sami loginwindow[1234]: DEAD_PROCESS: 1234 console
Jun 19 05:38:26 sami shutdown[10364]: halt by acidking:
Jun 19 05:38:26 sami shutdown[10364]: SHUTDOWN_TIME: 1308447506 900836
Jun 19 05:38:27 sami mDNSResponder[26]: mDNSResponder mDNSResponder-258.18 (Jan 18 2011 20:25:03) stopping
Jun 19 05:38:27 sami DirectoryService[37]: BUG in libdispatch: 10J869 - 1960 - 0x10004004
Jun 19 05:38:27 sami sudo[10369]: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
Jun 19 05:38:27 sami WindowServer[1235]: hidd died. Reestablishing connection.
Jun 19 05:38:27 sami WindowServer[1235]: bootstrap_look_ip failed: Unknown service name
Here's another where I tried to restart:
Jun 19 21:24:42 3 pppd[824]: Connection terminated.
Jun 19 21:24:42 3 pppd[824]: PPPoE disconnecting...
Jun 19 21:24:42 3 pppd[824]: PPPoE disconnection failed, error = 57.
Jun 19 21:24:42 3 configd[39]: network configuration changed.
Jun 19 21:24:42: --- last message repeated 1 time ---
Jun 19 21:24:42 3 configd[39]: SCNCController: Disconnecting. (Connection was up for, 12465 seconds).
Jun 19 21:24:42 sami configd[39]: setting hostname to "sami.local"
Jun 19 21:24:47 sami com.apple.launchd.peruser.501[162] (0x1002030d0.mach_init.rcd[1892]): Exited: Killed
Jun 19 21:24:47 sami com.apple.launchd.peruser.501[162] (com.apple.AirPortBaseStationAgent[806]): Exited: Killed
Jun 19 21:24:47 sami SecurityAgent[3478]: NSDocumentController's invocation of -[NSFileManager URLForDirectory:inDomain:appropriateForURL:create:error:] returned nil for NSAutosavedInformationDirectory. Here's the error:\nError Domain=NSCocoaErrorDomain Code=513 UserInfo=0x1006110c0 "You don’t have permission to save the file “Library” in the folder “empty”." Underlying Error=(Error Domain=NSPOSIXErrorDomain Code=13 "The operation couldn’t be completed. Permission denied")
Jun 19 21:24:47 sami com.apple.Dock.agent[787]: file:///Library/Widgets/iTunes.wdgt/iTunes.js:475: JS ERROR: TypeError: Result of expression 'popup.options[myIndex]' [undefined] is not an object.
Jun 19 21:24:47: --- last message repeated 3 times ---
Jun 19 21:24:47 sami loginwindow[764]: DEAD_PROCESS: 764 console
Jun 19 21:24:47 sami shutdown[3608]: reboot by acidking:
Jun 19 21:24:47 sami shutdown[3608]: SHUTDOWN_TIME: 1308504287 713457
Jun 19 21:24:47 sami sudo[3613]: root : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/Library/StartupItems/HWNetMgr/HWNetCfg
Jun 19 21:24:47 sami mDNSResponder[26]: mDNSResponder mDNSResponder-258.18 (Jan 18 2011 20:25:03) stopping
Jun 19 21:24:47 sami DirectoryService[37]: BUG in libdispatch: 10J869 - 1960 - 0x10004004
Jun 19 21:24:47 sami WindowServer[765]: hidd died. Reestablishing connection.
Jun 19 21:24:47 sami WindowServer[765]: Unable to create event queue via hidd: (0x10000003)
That's the Console log, not the system log. It doesn't have much information in it. You want system.log in "Files."
WZZZ wrote:
That's the Console log, not the system log. It doesn't have much information in it. You want system.log in "Files."
That is the system.log under FILES
Not much to go on then.
EDIT: Actually, what is sami? What app is that coming from? Looks like it may be hanging there. Or is that just your user name?
Message was edited by: WZZZ
yes just the username
Uninstall the driver software for the Huawei modem and try again.
Linc Davis wrote:
Uninstall the driver software for the Huawei modem and try again.
Done, still no change.
Here's the latest crash log, with references to Huawei (HWNetMgr, HWPortDetect) gone:
Jun 20 07:35:24 3 shutdown[1177]: reboot by acidking:
Jun 20 07:35:24 3 shutdown[1177]: SHUTDOWN_TIME: 1308540924 58176
Jun 20 07:35:24 3 mDNSResponder[25]: mDNSResponder mDNSResponder-258.18 (Jan 18 2011 20:25:03) stopping
Jun 20 07:35:24 3 DirectoryService[36]: BUG in libdispatch: 10J869 - 1960 - 0x10004004
Jun 20 07:35:24 3 WindowServer[132]: hidd died. Reestablishing connection.
Jun 20 07:35:24 3 WindowServer[132]: Unable to create event queue via hidd: (0x10000003)
Was the modem connected? If so, try without it. If not, try booting in safe mode with all peripherals disconnected.
I stopped using the modem before this started happening, and now it's uninstalled, so I don't it's it. The hang happens on and off, sometimes it shuts down sometimes it doesn't, most of the time it doesn't, I can't put a finger on what's causing it.
What is:
Jun 20 07:35:24 3 DirectoryService[36]: BUG in libdispatch: 10J869 - 1960 - 0x10004004
Could it be it?
No, that's a commonplace error that seems to be harmless. Did you boot in safe mode?
Yes i booted in safe mood, it didn't hang, but that doesn't mean anything, because it happens on and off in normal boot, so I need to try to boot in safe mood several times and try do several operations and use several applications as I would usually do in order to see if it hangs or not, and only then it would mean something which as of now I can imagine what it would be.
Any other ideas? I am bitting my lips everytime I am forced to use the kill switch to shut down, hoping the problem is not going to snowball.
Not shutting down, blue screen hangs indefinitely
