Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I delete payment information from my Apple ID

I know that in the previous versions you were able to just click on the box that said none and that would be it, but, in the newest version I cannot delete my payment information. I am asking this, because my brother put a Visa gift card on my account and the gift card was used up and I want to take it out, but I can't. It also says that I owe iTunes $17.56. I don't know why I have to owe iTunes money either. SOMEBODY HELP 😟

Windows 7

Posted on Jun 17, 2011 2:47 PM

Reply
3 replies

May 7, 2012 1:00 PM in response to Lisabelle306

If you owe any money, you cannot simply remove your CC details.

You need to add a valid credit card.


It also says that I owe iTunes $17.56. I don't know why I have to owe iTunes money either.

You have to owe it because there was a purchase. That's how sales work.


Whether you actually owe it, depends on if you made the purchase or not.


Check you purchase history. See this -> http://support.apple.com/kb/HT2727

If you did not make a purchase that shows up, report it.

How do I delete payment information from my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.