java remote desktop protocol from Windows server -no valid license available(0x102)

This works from my iMac but not from my MacBook Pro.


Our work offers a Java RDP. First I have to log on to the server which I can do. Then I could use a Citrix client function, if I wanted to figure out how, but the alternate Java interface used to work on both computers, but now only on one.


Various websites have directed me to where the license is, saying to delete it, e.g. HD -> Users -> Shared -> etc. It isn't there or anywhere else that I can find (Library, Applications, Preferences, Application Support, both at the HD and User levels ... I have looked around).


Some of the things I see on my screen are these:

Terminal Services (RDP - Java) - one would click here to activate the password-protected software I need to run

Terminal Services Java Client Error

Connection Terminated

No valid license available(0x102)

The terminal server disconnected before licence negotiation completed.

Possible cause: terminal server could not issue a licence.


IT at work doesn't seem to know what to do. They have directed me to instructions about deleting a listing in the Windows Registry - clearly not directly applicable on a Mac.


Anything obvious I could do about this?


Thank you.


Charles


P.S. I can circumvent this with an SSH tunnel from my MacBook Pro to my iMac - but it slows things down and I think shouldn't be necessary.

MBPro, 2007 Dec. -24" iMac 2.93 GHZ, 4MB RAM, 2009 June - iPhone 3G, 8 GB RAM, 2, Mac OS X (10.6.5), Airport Extreme Base Station, USB printer, wireless printer

Posted on Jun 17, 2011 5:06 PM

Reply
10 replies

Jun 19, 2011 3:37 AM in response to Linc Davis

Thanks again, Linc.


Love the avatar. I think we've met somewhere.


The CoRD website refers to configuring the server, however, and links to 2 pages about that, one of them being http://support.microsoft.com/kb/284931. Perhaps it looks more complicated than it is.


I could just download CoRD and try it. I'm concerned about this being a hassle for the IT people at work - they're all Windows, very busy, and the fact that the web Java interface works flawlessly on one of my computers puzzles me - it seems there must be some corrupt config file somewhere which I could just delete. If so, I can't find it. I've compared various browser settings between the two machines, and all seems good.


I'll look also into "sharing" settings although it's the server which needs to share, not me (isn't it?).


Much-obliged.


Charles

Jun 19, 2011 6:17 AM in response to ctlow

It sounds like you're missing a license file for the Java RDP client. Since you haven't identified the client, and I wouldn't have heard of it anyway, I can't help you with that.


CoRD is just another RDP client, and a better one than what you have. The IT people at work won't even know you're using it, unless you have to ask them for the address and port number of the RDP server.


Your Sharing settings are irrelevant.

Jun 25, 2011 12:23 PM in response to Linc Davis

Thanks again.


I just had another look at the RDP Java connection before getting in CoRD, and ... it worked.


That was from another network. Not working was from an internal wireless network, actually at work, unable to connect to their own RDP protocol despite being connected to the wireless network and able to surf as usual. I wonder if it's some setting that doesn't let me connect to RDP from there.


I will ask IT at work about that.


In the meantime, thank you again.


Charles

Jan 10, 2012 5:50 AM in response to Linc Davis

Thanks, Linc. I previously looked at the CoRD page and felt intimidated and then forgot about it. I've downloaded and run it now and my feelings were justified.


I put in the settings I know, which are something like:


https://xxx.xx.x.xxx/cgi-bin/welcome/{users_name}


and it simply fails at that point.


It works from IE or Opera (within Fusion, Vista), but not from Safari, and I haven't tried it with Firefox for Mac etc. because of complicated reasons ...


So CoRD says:


Couldn't connect to {name_I_used}

The host name could not be resolved.


So honestly, I've looked through the help files, read about "Connection Preferences" and looked at the "Connection Inspector" and it's all "computereze". It says I may use my user name and password or not - neither way works. When I go through IE (or Opera, from Vista), then there is a domain specified in a 3rd field, and it does't matter if I type that word in the Connection Inspector "Domain" field or not.


I had an idea it would be complicated.


Anyway, in the meantime, I'm managing through Fusion -> Windows_Vista. Actually, it's malfunctioning this morning as well, so this is just normal computer networking! Today, Java through IE wants to install MLWebCacheCleaner.cab... then I have to say "continue" to various security alerts 3 times ... and it's still not working, even after updating Java, rebooting Vista - so it might not be COrd at all. Will have to come back to it some other day ...


Thanks again.


Charles

Feb 4, 2012 8:55 AM in response to Linc Davis

So, just in follow-up, the Java RDP has started working again from Safari. I didn't change anything ...


... except I downloaded and installed the Receiver from www.citrix.com, and ran it on my MacBook Pro. It may have been coincidental but at about that time, the Java RDP started working. Then I noticed that I was using the Receiver option that said "just use your browser and close this program", so I did that and it still worked. I subsequently uninstalled the Receiver, and also used Safari successfully from my iMac, on which I had not installed the Receiver.


It's all still working. There are several ways in, depending what I click, but none of them were working before, and one of them is now (others still not).


!?!


I let IT know about it at work, but haven't heard back.


Charles

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java remote desktop protocol from Windows server -no valid license available(0x102)

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