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Ipad email freeze and crash

Lately I have been experiencing freezes and crashes when I try to delete email on my ipad. After about the 5-6 picked email the ipad freezes, eventually crashes and need to be restarted. those email that I did delete than appears again in the in box.


my sister and a colleague of mine have been experiencing problems with their email also, they have been disappearing. or like me those that have been deleted appear again in the in box.


Is there something going on app wise, iOS? My carrier ATT says its not them.


help!!!

iPad 2, iOS 4.3.2

Posted on Jun 18, 2011 8:41 AM

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9 replies

Jun 18, 2011 7:47 PM in response to fdumlao

I believe it is "fixed" now, cross my fingers. I restored to original setting. and let itunes do the rest in terms of putting all my apps, email, etc back into the ipad2.


plug it into your computer, when iTunes open up and start synching after the synch

click onto your iPad icon and choose "restore to original setting"


After it is restored it will ask to load your content back on- something like that, can't remember exact wording.


any way, after about and hour - I had lost of music, movies, apps, and email, tried email and delete and was able to delete all (more than a 100) emails without any freezing or crash.


Hopefully this works for you.

Aug 16, 2012 7:30 PM in response to fdumlao

I've had this same problem for a while now and resetting and restoring doesn't fix it for me.


I originally noticed the problem on my 3GS, did all the resets and restores, still the same problem. Upgraded to a 4 and started fresh again (did not restore old setting) and still the same problem. I have updated to every new version of iOS as they have been available in the past year or so and no updates seem to help either.


It happens for me either when deleting or filing emails. I usually dont even notice it freezes until i look at my phone after some time, check mail, the app hangs for 10-15 seconds, it crashes, starts back up automatically and it shows some emails moved and some didn't (ex. I delete 10 emails, after the crash emails 1-7 deleted and emails 8-10 are still in my mailbox) It seems to happen more frequently when I try move multiple messages between folders quickly which leads me to believe its locking up as a result of the sync'ing.


If it matters, I have two active sync acounts setup. I have noticed the problem though even if I remove one of the accounts.


I really hope there is a real fix for this at some point because the standard reset and restore ain't cutting it in this case.

Feb 22, 2014 6:40 AM in response to fdumlao

I have two gray shaded emails. If I try to open or delete either of those emails my mail shuts down. If I try to delete the emails directly above or below the shaded emails the mail also shuts down and the emails are still there when I reopen the mail app but I can open these messages without the mail shutting down. I have shutdown and restarted my ipad but that didn't help. What's going on? How can I fix this? And what is a shaded email?

Ipad email freeze and crash

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