4 Replies Latest reply: Feb 24, 2012 12:55 PM by BDAqua
margaretfromsouthampton Level 1 (0 points)

I have a 2002 eMac  OS X 10.4.11 bought second hand 5 years ago.


I have been successfully using Entourage for all my email.

 

On Friday the system updates required(?) me to update Adobe Reader.

 

Immediately afterwards there appeared an update for Microsoft Office 2004 for Mac. I let it run the update.

A new and different Entourage appeared, without all my emails, addresses etc.

Just one email in it welcoming me to 'Microsoft office 2004 for Mac 11.6.3 update'.

I don't have OS X 11.6.3

 

I have tried everything to get rid of this and get my old Entourage back.

 

I tried to Edit the Accounts in Entourage  - tools - Mail (tab) but it won't highlight the Edit, so I couldn't configure it manually, and delete the existing Entourage Account.


I tried putting Microsoft Office into the Trash but that didn't seem to work either.

 

Nothing seems to work.

 




PowerMac, Mac OS X (10.4.11)
  • BDAqua Level 10 (122,286 points)

    I don't know much about MS products, but did you Repair Permissions & reboot after the Install?

     

    Do you still have the original Microsoft Office 2004 for Mac Installer?

  • Csound1 Level 8 (46,992 points)

    margaretfromsouthampton wrote:

     

    I have a 2002 eMac  OS X 10.4.11 bought second hand 5 years ago.


    I have been successfully using Entourage for all my email.

     

    On Friday the system updates required(?) me to update Adobe Reader.

     

    Immediately afterwards there appeared an update for Microsoft Office 2004 for Mac. I let it run the update.

    A new and different Entourage appeared, without all my emails, addresses etc.

    Just one email in it welcoming me to 'Microsoft office 2004 for Mac 11.6.3 update'.

    I don't have OS X 11.6.3

     

    I have tried everything to get rid of this and get my old Entourage back.

     

    I tried to Edit the Accounts in Entourage  - tools - Mail (tab) but it won't highlight the Edit, so I couldn't configure it manually, and delete the existing Entourage Account.


    I tried putting Microsoft Office into the Trash but that didn't seem to work either.

     

    Nothing seems to work.

     



     

    Restore your backup

  • margaretfromsouthampton Level 1 (0 points)

    I gave the eMac away and bought an iMac 21.5" . New problem now. See my post please

  • BDAqua Level 10 (122,286 points)

    Hi Margaret, I've had a look, but not enough clues, & sorry, I rarely visit the 10.7 forums as it's my least favorite OS after X.8 & Windows® 8.