I keep getting "A network error occurred while attempting to read from the file: C:\Users\Jordan\AppData\Local\Temp\IXP236.TMP\150823-149018.msi" while installing fresh. I'm running Windows 7 Ultimate (x64), and I am installing the 64 bit version of iTunes. Please help me.
iTunes (x64) 10.3.1-OTHER, Windows 7
Let's first try emptying your Temp file and trying another install, Jordan. For instructions, see the General installation troubleshooting section of the following document:
I've tried that already. I've also reinstalled Windows to no effect. I've tried looking for "150823-149018.msi", and I don't think it even exists. I've even dismantled the exe file and installed each bit by itself, and the only thing I succeeded in doing was moving the directory the msi file was in.
Okay. It's a slightly unusual .msi-related message. (More common would be "The feature you are trying to use is on a network resource that is not available".) But just in case, we'll try the more straightforward .msi-related problem techniques.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another install. Does it go through properly this time?
I've already run the Install Cleanup, and all it succeeded in doing was making some registry key warnings, which I've fixed. But I ran it again, restarted, crossed my fingers and ran the installation again. No change. Any more advice?
Apple is worse then then windows. Period.
Network error while installing iTunes 10.3.1
