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Converting my Mail from POP to IMAP

I am considering converting my ISP email account in Apple Mail from POP to IMAP. I had never given this much (any) thought until I recently got an iPhone and noticed that the email account that it setup for my ISP email (Charter) was an IMAP one. This has created a little bit of a conflict and has sometimes resulted in my inbox or get mail on my desktop Apple Mail being "locked up" for a while when I have just previously read the mail on my iPhone. (I get the message on my iMac that my ISP email is currently in use by another mail client). I had never run into this problem before and I've read that it does happen and happens more often when you have both POP and IMAP clients trying to access the same mail server.


One question is do I just go into the accounts settings on Mail on my iMac and change the incoming and outgoing servers to the appropriated IMAP ones? Or should I create a whole new account in Mail and use the IMAP settings from the start? What will happen to the folders and subfolders I already have in my Mail program? Going forward with IMAP, will I be able to download the emails from the server like I have always done and categorize them into folders using Mail?


This is all kind of confusing right now. Thanks.


Steve M.

iPhone 4, iOS 4.3.2

Posted on Jun 19, 2011 9:52 AM

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Question marked as Best reply

Posted on Jun 19, 2011 10:06 AM

I wasn't aware that Charter supported IMAP account access. If so, you must delete the existing POP account and recreate the account as an IMAP account with the Mail app on your Mac.


Deleting the account will delete all account mailboxes and messages within those mailboxes - the account's Inbox, Drafts, Sent, Trash, and Junk mailboxes, but not any user created "On My Mac" mailboxes.


Before deleting the account with the Mail app on your Mac, transfer messages from the account's Inbox mailbox and Sent mailbox that you want to save to existing user created "On My Mac" location mailboxes or create new "On My Mac" location mailboxes for these messages.


After recreating the account as an IMAP account, you can transfer these messages to the server stored Inbox mailbox and Sent mailbox for the account, or transfer the mailboxes to the server for the account with the Mail app.


In regards to the account being "locked up", this is a limitation with a POP account. Although it is possible to access a POP account with more than one email client, a POP account is designed to be accessed with a single email client only. Only one email client at a time can communicate with the incoming mail server for a POP account to check the account for new messages and/or download new messages. When a 2nd email client attempts to do the same as another email client, the incoming mail server will temporarily lock out the 2nd email client since only one email client at a time can communicate with the incoming mail server with a POP account.


No such limitation with an IMAP account which is specifically designed to be accessed with more than one email client along with all server stored mailboxes with the account kept synchronized with the server with each email client used to access the account.

8 replies
Question marked as Best reply

Jun 19, 2011 10:06 AM in response to Steve M.

I wasn't aware that Charter supported IMAP account access. If so, you must delete the existing POP account and recreate the account as an IMAP account with the Mail app on your Mac.


Deleting the account will delete all account mailboxes and messages within those mailboxes - the account's Inbox, Drafts, Sent, Trash, and Junk mailboxes, but not any user created "On My Mac" mailboxes.


Before deleting the account with the Mail app on your Mac, transfer messages from the account's Inbox mailbox and Sent mailbox that you want to save to existing user created "On My Mac" location mailboxes or create new "On My Mac" location mailboxes for these messages.


After recreating the account as an IMAP account, you can transfer these messages to the server stored Inbox mailbox and Sent mailbox for the account, or transfer the mailboxes to the server for the account with the Mail app.


In regards to the account being "locked up", this is a limitation with a POP account. Although it is possible to access a POP account with more than one email client, a POP account is designed to be accessed with a single email client only. Only one email client at a time can communicate with the incoming mail server for a POP account to check the account for new messages and/or download new messages. When a 2nd email client attempts to do the same as another email client, the incoming mail server will temporarily lock out the 2nd email client since only one email client at a time can communicate with the incoming mail server with a POP account.


No such limitation with an IMAP account which is specifically designed to be accessed with more than one email client along with all server stored mailboxes with the account kept synchronized with the server with each email client used to access the account.

Jun 19, 2011 10:35 AM in response to Allan Sampson

Thanks. I didn't know that Charter supported IMAP either until I checked out the link someone provided me and the IMAP settings are indeed there on the Charter help page.


Is there any harm in leaving my desktop Mail as is (POP account) and just realizing that I may experience an occasional "lock out"? How do I release the email account from my iPhone? I already have my data settings on the iPhone to "fetch" every hour--not to push. But does this apply to the IMAP account on the iPhone?


"If" I decided to convert my desktop Mail account to IMAP, could I not just "add" the new account? Would I necessarily have to delete the POP account?


Can I setup the account as POP on my iPhone and just keep it all POP? Or is this dependent on Charter's policies?


Finally what is you best suggestion as to how to handle this? I can't be the only one with this kind of situation. Ha ha.


Thanks very much.

Steve M.


P.S. I'm still not used to the format of the new Apple Discussions. Where do I go if I simply want to browse newly posted questions in a variety of topics? Or does one have to actually search out new postings?

Jun 19, 2011 2:52 PM in response to Steve M.

You're welcome.

Is there any harm in leaving my desktop Mail as is (POP account) and just realizing that I may experience an occasional "lock out"?

There is no harm with doing so, but I'm not sure why you would want to.

How do I release the email account from my iPhone?

There is no option for this.

I already have my data settings on the iPhone to "fetch" every hour--not to push. But does this apply to the IMAP account on the iPhone?

Push access for received messages applies to an email account that supports Push access. The following email accounts support Push access for received messages:


MobileMe

Exchange

A Yahoo account created with the Yahoo account preset.

"If" I decided to convert my desktop Mail account to IMAP, could I not just "add" the new account? Would I necessarily have to delete the POP account?

You don't have to delete the POP account, but you would want to make it inactive or disable the account with the Mail app - Mail > Settings > Accounts > Select the Account > Under the Advanced tab for the account settings deselect Enable this account.


If you want access to the locally stored messages in the POP account's Inbox and Sent mailbox with the iPhone's Mail app, you want want to copy the messages to a server stored mailbox or mailboxes after creating the account as an IMAP account.

Can I setup the account as POP on my iPhone and just keep it all POP? Or is this dependent on Charter's policies?

This depends on Charter, but I don't see why you wouldn't be able to access the account as a POP account with the iPhone's Mail app as well, but this will not get rid of the "locked out" problem on occasion.


A POP account is from the early dark ages of email account access with an email client on a computer when the overwhelming majority at the time had access to a single computer only - before there were laptops and laptops became mainstream, and before there were handheld cell phones much less cell phones in the smart phone category. Until the iPhone, phones in the smart phone category were primarily targeted and sold to the business/enterprise market, not to the consumer market. The iPhone changed all that - just look at all the copies and different phones in the smart phone category that surfaced after the original


Although it is possible to access a POP account with more than one email client, a POP account is designed to be accessed with a single email client only and includes a number of limitations that are not a problem with an IMAP account, which is specifically designed to be accessed with more than one email client.


There is no "locked out" problem with an IMAP account. You can store the account's Drafts, Sent, Trash, and Junk mailboxes on the server with the Mail app on your Mac, and the account's Drafts, Sent, and Trash mailboxes on the server with the iPhone's Mail app. The account's Junk mailbox stored on the server with the Mail app on your Mac will be available automatically when accessing the account with the iPhone's Mail app along with all other server stored mailboxes created for the account with the Mail app on your Mac or via webmail access for the account using a browser. You can transfer received and sent messages to additional server stored mailboxes by category with the Mail app on your Mac and with the iPhone's Mail app which will be reflected automatically with each email client. All server stored mailboxes are kept synchronized with the server automatically with each email client used to access the account. Sent a message with the iPhone's Mail app and the message will be available in the account's Sent mailbox with the Mail app on your Mac automatically and vice-versa. Read a new message with the Mail app on your Mac and the message will be marked as read automatically when accessing the account's Inbox mailbox with the Mail app on your Mac and vice-versa. Transfer a received message to a user created server stored mailbox with iPhone's Mail app and the message will be available in that server stored mailbox automatically when accessing the server stored mailbox with the Mail app on your Mac and vice-versa.


I keep the Mail app on my Mac launched and running 24/7 checking my IMAP account for new messages. I have the account's Junk mailbox stored on the server with the Mail app on my Mac, which is available automatically when accessing the account with the iPhone's Mail app and the same with my iPad 2. Any received message that is marked as junk and moved to the account's Junk mailbox stored on the server with the Mail app on my Mac is reflected automatically with the account's Inbox mailbox and Junk mailbox with the iPhone's Mail app and with the iPad's Mail app. The junk mail filter with the Mail app on my Mac is serving as the junk mail filter for the account with my iPhone and iPad as well - remotely since all server stored mailboxes with an IMAP account are kept synchronized with the server with each email client used to access the account.


NONE of this is available with a POP account.


If you have the option to access your email account as an IMAP account and you access the account with an email client on more than one computer or device, to me it is a no-brainer which way to go - IMAP, which is specially designed for this.

Jun 19, 2011 5:24 PM in response to Allan Sampson

Thanks a million Allan for your extremely detailed and helpful answer. Sounds like IMAP is in my future. I'll definitely inactivate or disable my Charter POP account while getting IMAP going to make sure everything works as it should.


Thanks again.


P.S. We're dying up here in the DFW area with the heat and drought. Unfortunately I guess you guys in Central Texas are in the same boat, make that maybe a ship of the desert! Saw an article yesterday about how low the LCRA lakes are. Wow.

Oct 4, 2011 8:49 AM in response to Allan Sampson

Allan, if you get this, or anyone else who knows,


I too wish to convert from POP to IMAP now that I'm using it at work, I see all the benefits. Plus now that I have an iPad and iPhone, with a POP account I have to manage each device separately, deleting mail on each device and Bcc'ing all mail I send from them so I have a copy waiting for me for storage on my computer at home. Crazy making.


Can you or someone outline the process of converting a POP account to IMAP?


And importantly, can I convert (upload) all my emails that are stored in folders on my computer so they now reside on the IMAP server and not on my computer, so I can access stored email on any iDevice or any computer that I login to my account with. What a joy and freedom this would be.


Thanks,
Steven

Nov 14, 2011 5:42 AM in response to Steve M.

Hi, I read the discussion and I have some questions. I hope someone can explain it clearly to me. In the situation before i-cloud I had a mobile me account and I do not know how I did this, but all the mail that I receive via my POP account came automatically through to my mobel me account. For me an ideal situation.


Now since the new migration to i-cloud I am lost. I work with Office 2010 included Outlook 2010. Probably because I did something wrong wit the old mobile me account migration in I-cloud, I mad a new .me.com account.


So far my calendar works in the cloud. i-Cloud makes in Outlook a new calendar and converted the 'old' calendar to this.Important is, it works.


But.... now I would like to receive as it was before the e-mail send to my pop account also in my me.com e-mail mail box. The qustion is how can I realize this. I will not skip my pop account.


I would be very happy if someone can explain me how I can realize this again.


Thanks,


Henk Oudshoorn (NL)

henk.oudshoorn@kpnmail.nl

henk.oudshoorn@me.com

Converting my Mail from POP to IMAP

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