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Itunes is not working on windows 7 64 bit,

Itunes is installed but can't start the application, give me error missing fille reinstal again Itunes, I had reinstaled 6 times and always give me the same error, I remove all apple software from the control panel following the step from http://support.apple.com/kb/HT1923 someone can help me to fix it,

thanks..


Mikel

Itunes-OTHER, Windows 7, 64 bit

Posted on Jun 19, 2011 10:10 AM

Reply
11 replies

Jun 20, 2011 11:54 AM in response to mklexm

I seem to have a similar problem, although with mine i get a message saying

"The iTunes application could not be opened. You do not have enough access privileges for this operation"


However, it used to work perfectly fine BEFORE!


Any help would be much appreciated, I miss my music 😟

Jun 20, 2011 1:43 PM in response to mklexm

Itunes cannot run because some of its required files are missing.

Please reinstall Itunes.



🙂 Thanks, Mikel.


With that one, let's first try a repair install of iTunes. In your Uninstall a program control panel, select iTunes and click repair.


Does the install seem to go through okay? If so, does iTunes launch for you now?

Jun 20, 2011 2:40 PM in response to mklexm

Okay, we'd better check on malware just in case.


Try downloading and installing the free version of Malwarebytes AntiMalware. Update your MBAM definitions and then run a full scan of the PC. (Takes about 2 hour on my Lenovo.)


http://www.malwarebytes.org/mbam.php


Does the scan find any infections? If so, please paste the contents of the log file for the scan in a reply here so we can have a look.

Jun 22, 2011 1:38 PM in response to mklexm

Hi b noir,


here is a copy of the log


Valores del Registro Infectados:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associatio ns\bak_Application (Hijacker.Application) -> Value: bak_Application -> Quarantined and deleted successfully.



Elementos de Datos del Registro Infectados:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Associatio ns\Application (Hijacker.Application) -> Bad: (http://www.helpmeopen.com/?n=app&ext=%s) Good: (http://shell.windows.com/fileassoc/%04x/xml/redir.asp?Ext=%s) -> Quarantined and deleted successfully.


Archivos Infectados:

c:\Users\Betty\downloads\silver lotto system_v2.0.exe (Trojan.Downloader) -> Quarantined and deleted successfully.


Thanks,

Itunes is not working on windows 7 64 bit,

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