Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I am unable to update my apple tv gen2

When I try to update the Apple Tv, I recieve a message saying that the device cannot download the most recent update and that I should try again later. I have also had issues signing in to Netflix, but those issues seem to be unrelated.

AppleTV 2

Posted on Jun 19, 2011 6:47 PM

Reply
305 replies

Jun 19, 2011 8:28 PM in response to griseldafrommodesto

The reason you might not be able to connect to iTunes is because of the fact that you can't do a software update at all and are probably on a much older firmware version. I'm able to access iTunes but I'm assuming that I'm on a newer firmware than you since you JUST purchased the apple tv. Hopefully they get the update server fixed tomorrow... ::fingers crossed::

I am unable to update my apple tv gen2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.