My iMac won't start up after a storm...

We have our computer plugged into a surge protector, but we didn't have the DSL run through the surge protector...didn't realize you were supposed to.


I started the computer up after the storm and it came on, but never got past the blue start-up screen. I tried to turn it off, but it wouldn't...so I flipped the surge protector to turn it off. It will not come back on now...no fan noises or anything. What now? :/

iMac

Posted on Jun 19, 2011 7:42 PM

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20 replies

Jun 19, 2011 7:50 PM in response to Mactitioner

If this doesn't correct the issue I would reset the PRAM.


Press and hold command, option, p, and r and don't let go until you hear the startup sound three times (POST)


If this doesn't work shut down the computer and start it up holding the option key to see if your hard drive shows up on the screen.


If the disk shows up that's a very good sign , from here slide in the system disk that came with the computer and attempt to verify/repair the drive using the disk utility feature on the disk


I hope this helps!

Jun 19, 2011 7:58 PM in response to Ashleydiane12

Confused: you turned the surge protector off and then tried restarting still running through the surge protector, after turning the surge protector back on? Is the protected light, or whatever it's called, still on when you turn on the surge protector? Can you start up if you plug the Mac directly into wall power, not using the surge protector? The surge protector may have been fried.


Generally, unless it's a direct hit, a surge might fry the DSL modem and not go any further. If it was such a powerful hit, then I doubt that running the DSL line through the surge protector would have stopped it, anyway, No surge protector will stop a direct or very close hit, either through the AC or the phone line.


And DSL and phone line surge protection may not play very well together, unless the protector is specifically designed for DSL.


Best during serious lightning is to unplug the phone line from the wall jack and the surge protector powering the computer.


Message was edited by: WZZZ

Jun 19, 2011 7:58 PM in response to Mactitioner

Does the computer have to turn on to reset the PRAM? Also, there is no option key on my keyboard.

WZZZ,

The surge protecter was on. I started up the mac, and when it wouldn't go past the start-up screen, I tried to shut it off, but it wouldn't do anything..so then I flipped the surge protecter off.

The mac won't start up when it is directly plugged into the wall either.



If the computer was fried from the storm, why would it even start up in the first place? Could it be something else that is causing to stay off?

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My iMac won't start up after a storm...

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