ASC log in timing out

Hi Robert, thanks for the reply. I did this and when I clicked on reply, it opened a blank reply window, with none of the text I had typed previously. So I was hoping I had missed a step. But I believe I did the steps you list and did not see any of the reply I had started before losing my log in.

Maybe it had never saved what I had typed.

michelle

As I said earlier, the system does not reliably save drafts. It is not a rumor. I have actually had it save drafts for me on three or four occasions, but it is not dependable, and more often than not does not save a draft.

If you're in the middle of a post and are called away for some reason, I'd suggest when you come back, highlight and copy and paste your post into a TextEdit document or Stickies note so that it won't be lost in case you have to log in again before continuing.

Good Idea Rhonda, thanks for this tip. I did a test draft this am, knowing I'd be gone for an hour. I came back and, as I expected, had to log in again. I went to the tab I had been working in and did not see/find an update icon anywhere. I clicked on reply to the same message I had started a reply for before I left and there was no option for a draft, or an update icon there either. So I was forced to start over. Since the message is there when we first walk back to the computer, your idea of copy and save to be able to paste in after logging back in would at least save the work we'd done, which when trying to describe a problem or issue can be detailed and tiring to redo.

Thanks again!

Michelle

Michelle --

I've never had a lost response saved. It's very upsetting, I agree.

Another thing you can do is this:

Select all the copy you've written. Then move your cursor over the text until it turns from an arrow to the I-beam thingie. When it turn into the I-beam, move your cursor over to the desktop, and the copy will go there, as well.

So when you get back, you can drag the file back into a response box.

Thanks Bee, another good idea.

;-)

michelle

You do not click on reply. The procedure is a little convoluted. You have to have multiple windows into the forum to get it to work.

After the system times you, I got this to work.

1. The forum software logs you out because of lack of activity.
   
2. command + t to get a new tab window.
   tabbed window
3. You need to sign in again in the new tab window. Here is a llnk you may use
   https://discussions.apple.com/index.jspa
4. click on sign in
   fill in your sign in information
5. wait until sign in completes
6. go back to your previous tab, the one with your suspended reply. Click on the tab header. After clicking you get:
7. click on Add Reply button
   

Yep. Now that you mention it, I've done that, too.

Gee, rc --

Could they possibly make it any harder????

😢

I have the Safari toolbar add-on that lets you duplicate the tab in a new one. It works great for this.

Thanks RC, I think I've clicked on sign in, in the window that was left open so that has closed off my ability find a draft, if it is there. And yes Bee, a LOT of steps to hope for a draft.

Ronda, can you direct us to the toolbar add on that duplicates the tab? I can think of several ways that would be helpful.

michelle

It's called the Duplicate Tab Button:

https://extensions.apple.com/

Thanks Ronda!

Michelle

rccharles wrote:

You do not click on reply. The procedure is a little convoluted. You have to have multiple windows into the forum to get it to work.

A much simpler way to do the same thing is to right click on the Apple Support Communities link, either at the top of the page or the "breadcrumb" at the bottom (shown below), and choose "Open in New Tab" (or in a new window) from the popup menu. This also links to https://discussions.apple.com/index.jspa, so you can sign in & then return to the tab with the pending reply & try posting it again.

EDIT: even simpler than right-clicking & bothering with the popup menu choices, in Safari & many other browsers as well, just command-click on the Apple Support Communities link to open the sign in page in a new tab or window, depending on your browser preferences.

rccharles wrote:

You will not see draft.

I have never seen draft. I'd classify "draft" as a rumor.

Robert ~ Safari crashed in the middle of composing a reply. After re-starting Safari and replying to the same post, I clicked on "Use advanced editor" and was presented with this:

...I clicked on Use Recovered and it recovered my draft, including images & text links, perfectly.

Thanks for the confirmation.

I do not lie, nor do I hallucinate (very often, anyway).