Previous 1 2 Next 17 Replies Latest reply: Apr 14, 2014 10:24 PM by Cesare-fin
Quantum3 Level 1 Level 1 (0 points)

Hi Folks... I'm having a new issue on my mac, which is coming more and more regular...

 

The apps crash when I'm trying to:

 

1. open a file from the File/Open that pop ups a window for browse the file.

 

2. When I'm trying to save the file through the Save As command. The crash mostly occurs when I'm trying to browse to another folder, either been for save or for open a file.

 

Apps involved: mostly Photoshop CS5 and Safari, but it happens with other apps too.

 

Extra symptom: When the crash occurs, the file gets like corrupted, so each time I try to open/save the file, it crashes the app.

 

Solution for the extra symptom: change the name of the file, but problem 1 & 2 starts again (so I have to create a loop of files with different names in order to sort the problem).

 

Importance of problem: SUPER HIGH! I'm loosing very important works when this happens, because saving isn't secure and I cannot save as [different versions of the same file] from the app because it's 100% it crashes, so I have to rewrite the file each time I have to save it, which is not good either.

 

Things I did:

 

1. I already uninstalled and reinstalled Photoshop and cleaned all the files related to it (plists, preferences, etc), so I did a clean install of it and the problem persists.

 

2. Already cleaned all the cache files, plist and such from Safari, but the problem persists.

 

3. Already ran all the usual maintenance routines and the problem persists.

 

--

 

I'm hoping to get a clear answer for this issue because I'm wasting lot of time when working, specially in Photoshop.

 

Thank you very much for your help, as always!

 

Ø3

 

Message was edited by: Quantum3


MacPro Hapertown, Mac OS X (10.6.7), 8 cores
  • kaz-k Level 4 Level 4 (3,125 points)

    What did crash logs tell you when they crashed?

  • Quantum3 Level 1 Level 1 (0 points)

    I have absolutely no idea how to understand or what to look for into those huge amounts of words and numbers. I don't have any idea. Any help for that?

     

    Thanks,

     

    Ø3

  • The hatter Level 9 Level 9 (60,275 points)

    Things I would use:

     

    Disk Warrior

    Apple Hardware Test

    Memtest / Rember

  • Quantum3 Level 1 Level 1 (0 points)

    Update:

     

    The problem still persists. I have tried with other apps, such as Excel, Mail, Text Edit, etc (you know that also Safari and Photoshop) and the problem is exactly the same... So  the problem doesn't come from the apps.

     

    Strangely, when doing some automated task in Photoshop (I use to retouch plenty of pics, it's my job) like using the Script Tool located in the File Menu, I have to open a location and browse for the pics I want to automate, just like opening a window from any app, and browsing for a file and it doesn't crash. It¡s exactly the same thing but it doesn't crash.

     

    Weird...

     

    Will put here a log file of let say, text edit (it crashed when I selected other than the default directory):

     

    Process:         TextEdit [4495]

    Path:            /Applications/TextEdit.app/Contents/MacOS/TextEdit

    Identifier:      com.apple.TextEdit

    Version:         1.6 (264)

    Build Info:      TextEdit-2640000~1

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [174]

     

     

    Date/Time:       2011-06-21 20:21:06.803 -0300

    OS Version:      Mac OS X 10.6.7 (10J869)

    Report Version:  6

     

     

    Interval Since Last Report:          -3432501 sec

    Crashes Since Last Report:           -84

    Per-App Interval Since Last Report:  12 sec

    Per-App Crashes Since Last Report:   2

    Anonymous UUID:                      02265271-FA7C-4588-85F1-CA41DC72E164

     

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x000000013183f000

    Crashed Thread:  12

     

     

    Thread 0:  Dispatch queue: com.apple.main-thread

    0   libSystem.B.dylib                       0x00007fff8406029a mach_msg_trap + 10

    1   libSystem.B.dylib                       0x00007fff8406090d mach_msg + 59

    2   com.apple.CoreFoundation                0x00007fff87d98932 __CFRunLoopRun + 1698

    3   com.apple.CoreFoundation                0x00007fff87d97dbf CFRunLoopRunSpecific + 575

    4   com.apple.HIToolbox                     0x00007fff8354a7ee RunCurrentEventLoopInMode + 333

    5   com.apple.HIToolbox                     0x00007fff8354a5f3 ReceiveNextEventCommon + 310

    6   com.apple.HIToolbox                     0x00007fff8354a4ac BlockUntilNextEventMatchingListInMode + 59

    7   com.apple.AppKit                        0x00007fff847e8e64 _DPSNextEvent + 718

    8   com.apple.AppKit                        0x00007fff847e87a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155

    9   com.apple.AppKit                        0x00007fff847ae48b -[NSApplication run] + 395

    10  com.apple.AppKit                        0x00007fff847a71a8 NSApplicationMain + 364

    11  com.apple.TextEdit                      0x0000000100000fb8 0x100000000 + 4024

     

     

    Thread 1:  Dispatch queue: com.apple.libdispatch-manager

    0   libSystem.B.dylib                       0x00007fff8407912a kevent + 10

    1   libSystem.B.dylib                       0x00007fff8407affd _dispatch_mgr_invoke + 154

    2   libSystem.B.dylib                       0x00007fff8407acd4 _dispatch_queue_invoke + 185

    3   libSystem.B.dylib                       0x00007fff8407a7fe _dispatch_worker_thread2 + 252

    4   libSystem.B.dylib                       0x00007fff8407a128 _pthread_wqthread + 353

    5   libSystem.B.dylib                       0x00007fff84079fc5 start_wqthread + 13

     

     

    Thread 2:

    0   libSystem.B.dylib                       0x00007fff84079f4a __workq_kernreturn + 10

    1   libSystem.B.dylib                       0x00007fff8407a35c _pthread_wqthread + 917

    2   libSystem.B.dylib                       0x00007fff84079fc5 start_wqthread + 13

     

     

    Thread 3:

    0   libSystem.B.dylib                       0x00007fff84079f4a __workq_kernreturn + 10

    1   libSystem.B.dylib                       0x00007fff8407a35c _pthread_wqthread + 917

    2   libSystem.B.dylib                       0x00007fff84079fc5 start_wqthread + 13

     

     

    Thread 4:

    0   libSystem.B.dylib                       0x00007fff84079f4a __workq_kernreturn + 10

    1   libSystem.B.dylib                       0x00007fff8407a35c _pthread_wqthread + 917

    2   libSystem.B.dylib                       0x00007fff84079fc5 start_wqthread + 13

     

     

    Thread 5:

    0   libSystem.B.dylib                       0x00007fff84079f4a __workq_kernreturn + 10

    1   libSystem.B.dylib                       0x00007fff8407a35c _pthread_wqthread + 917

    2   libSystem.B.dylib                       0x00007fff84079fc5 start_wqthread + 13

     

     

    Thread 6:

    0   libSystem.B.dylib                       0x00007fff84079f4a __workq_kernreturn + 10

    1   libSystem.B.dylib                       0x00007fff8407a35c _pthread_wqthread + 917

    2   libSystem.B.dylib                       0x00007fff84079fc5 start_wqthread + 13

     

     

    Thread 7:

    0   libSystem.B.dylib                       0x00007fff8406029a mach_msg_trap + 10

    1   libSystem.B.dylib                       0x00007fff8406090d mach_msg + 59

    2   com.apple.CoreFoundation                0x00007fff87d98932 __CFRunLoopRun + 1698

    3   com.apple.CoreFoundation                0x00007fff87d97dbf CFRunLoopRunSpecific + 575

    4   com.apple.CoreFoundation                0x00007fff87d97b46 CFRunLoopRun + 70

    5   com.apple.DesktopServices               0x00007fff873074d2 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 514

    6   ...ple.CoreServices.CarbonCore          0x00007fff869fc335 PrivateMPEntryPoint + 63

    7   libSystem.B.dylib                       0x00007fff840994f6 _pthread_start + 331

    8   libSystem.B.dylib                       0x00007fff840993a9 thread_start + 13

     

     

    Thread 8:

    0   libSystem.B.dylib                       0x00007fff84079f4a __workq_kernreturn + 10

    1   libSystem.B.dylib                       0x00007fff8407a35c _pthread_wqthread + 917

    2   libSystem.B.dylib                       0x00007fff84079fc5 start_wqthread + 13

     

     

    Thread 9:

    0   libSystem.B.dylib                       0x00007fff84079f4a __workq_kernreturn + 10

    1   libSystem.B.dylib                       0x00007fff8407a35c _pthread_wqthread + 917

    2   libSystem.B.dylib                       0x00007fff84079fc5 start_wqthread + 13

     

     

    Thread 10:  com.apple.CFSocket.private

    0   libSystem.B.dylib                       0x00007fff840a3e52 select$DARWIN_EXTSN + 10

    1   com.apple.CoreFoundation                0x00007fff87dba498 __CFSocketManager + 824

    2   libSystem.B.dylib                       0x00007fff840994f6 _pthread_start + 331

    3   libSystem.B.dylib                       0x00007fff840993a9 thread_start + 13

     

     

    Thread 11:

    0   libSystem.B.dylib                       0x00007fff8409af8a __semwait_signal + 10

    1   libSystem.B.dylib                       0x00007fff8409ae19 nanosleep + 148

    2   libSystem.B.dylib                       0x00007fff8409ad83 usleep + 57

    3   com.apple.AppKit                        0x00007fff84934361 -[NSUIHeartBeat _heartBeatThread:] + 1540

    4   com.apple.Foundation                    0x00007fff88153f29 __NSThread__main__ + 1429

    5   libSystem.B.dylib                       0x00007fff840994f6 _pthread_start + 331

    6   libSystem.B.dylib                       0x00007fff840993a9 thread_start + 13

     

     

    Thread 12 Crashed:

    0   com.apple.ImageIO.framework             0x00007fff878f47fb ImageIO_RemoveExtaChannels16Bit + 55

    1   com.apple.ImageIO.framework             0x00007fff8780ddb8 copyImageBlockSetTIFF + 3095

    2   com.apple.ImageIO.framework             0x00007fff878066c8 ImageProviderCopyImageBlockSetCallback + 189

    3   com.apple.CoreGraphics                  0x00007fff8539e282 img_blocks_create + 356

    4   com.apple.CoreGraphics                  0x00007fff8539e0f5 img_blocks_extent + 96

    5   com.apple.CoreGraphics                  0x00007fff85429b1c img_interpolate_extent + 137

    6   com.apple.CoreGraphics                  0x00007fff85368cc6 img_data_lock + 8480

    7   com.apple.CoreGraphics                  0x00007fff85365eaf CGSImageDataLock + 212

    8   libRIP.A.dylib                          0x00007fff833c421f ripc_AcquireImage + 2431

    9   libRIP.A.dylib                          0x00007fff833c2aa3 ripc_DrawImage + 1218

    10  com.apple.CoreGraphics                  0x00007fff85380cda CGContextDrawImage + 446

    11  com.apple.ImageIO.framework             0x00007fff878601e7 CGImageCreateCopyWithParametersNew + 1757

    12  com.apple.ImageIO.framework             0x00007fff8785ef6c CGImageSourceCreateThumbnailAtIndex + 3236

    13  com.apple.AppKit                        0x00007fff84c051a8 -[NSNavFBENode _quickLookImageWithMaxSize:isThumbnail:] + 865

    14  com.apple.AppKit                        0x00007fff84c0f731 +[NSNavNodePreviewHelper _subthreadComputePreviewThumbnailImages] + 380

    15  com.apple.Foundation                    0x00007fff88153f29 __NSThread__main__ + 1429

    16  libSystem.B.dylib                       0x00007fff840994f6 _pthread_start + 331

    17  libSystem.B.dylib                       0x00007fff840993a9 thread_start + 13

     

     

    Thread 12 crashed with X86 Thread State (64-bit):

      rax: 0x0000000000008035  rbx: 0x000000011704da00  rcx: 0x0000000000000008  rdx: 0x0000000000000001

      rdi: 0x000000011af83030  rsi: 0x000000013183f000  rbp: 0x000000011af82e00  rsp: 0x000000011af82dd8

       r8: 0x0000000117052654   r9: 0x00000000000007a2  r10: 0x0000000000000b10  r11: 0x00000001318375e0

      r12: 0x0000000000000000  r13: 0x0000000000000001  r14: 0x0000000000006ea0  r15: 0x0000000000006ea0

      rip: 0x00007fff878f47fb  rfl: 0x0000000000010202  cr2: 0x000000013183f000

     

     

    Binary Images:

           0x100000000 -        0x100019fff  com.apple.TextEdit 1.6 (264) <8D896028-3313-84D8-1FC9-A4412739AEF4> /Applications/TextEdit.app/Contents/MacOS/TextEdit

        0x7fff5fc00000 -     0x7fff5fc3bdef  dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld

        0x7fff80003000 -     0x7fff8000cff7  com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices

        0x7fff8000d000 -     0x7fff80038ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <87A0B228-B24A-C426-C3FB-B40D7258DD49> /usr/lib/libxslt.1.dylib

        0x7fff80043000 -     0x7fff8005eff7  com.apple.openscripting 1.3.1 (???) <FD46A0FE-AC79-3EF7-AB4F-396D376DDE71> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting

        0x7fff8006d000 -     0x7fff80073ff7  IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface

        0x7fff80074000 -     0x7fff8007afff  libCGXCoreImage.A.dylib 545.0.0 (compatibility 64.0.0) <C863C133-EA3E-5403-FC44-FDC9F236DC98> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib

        0x7fff8007b000 -     0x7fff8007efff  com.apple.help 1.3.1 (41) <54B79BA2-B71B-268E-8752-5C8EE00E49E4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help

        0x7fff8007f000 -     0x7fff800c6fff  com.apple.QuickLookFramework 2.3 (327.6) <11DFB135-24A6-C0BC-5B97-ECE352A4B488> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook

        0x7fff8024b000 -     0x7fff8036cfe7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <48AEAFE1-21F4-B3C8-4199-35AD5E8D0613> /usr/lib/libcrypto.0.9.8.dylib

        0x7fff80497000 -     0x7fff804f9fe7  com.apple.datadetectorscore 2.0 (80.7) <F9D2332D-0890-2ED2-1AC8-F85CB89D8BD4> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore

        0x7fff8053e000 -     0x7fff8054fff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib

        0x7fff80550000 -     0x7fff80622fe7  com.apple.CFNetwork 454.11.12 (454.11.12) <B1C9008A-4A5D-609D-5D10-C93DAD6FFB4C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork

        0x7fff80623000 -     0x7fff80628fff  libGIF.dylib ??? (???) <1B9DCB7F-CD1D-B23F-8AC6-5292B94A4D0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib

        0x7fff8062b000 -     0x7fff806edfef  libFontParser.dylib ??? (???) <363E2A8A-CEFE-9A74-E677-C240B27A4FC6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib

        0x7fff806ee000 -     0x7fff807f8ff7  com.apple.MeshKitIO 1.1 (49.2) <F296E151-80AE-7764-B969-C2050DF26BFE> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itIO.framework/Versions/A/MeshKitIO

        0x7fff807f9000 -     0x7fff80834fff  com.apple.AE 496.4 (496.4) <CBEDB6A1-FD85-F842-4EB8-CC289FAE0F24> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE

        0x7fff8083b000 -     0x7fff8084cfff  com.apple.DSObjCWrappers.Framework 10.6 (134) <3C08225D-517E-2822-6152-F6EB13A4ADF9> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers

        0x7fff8084d000 -     0x7fff8086efff  libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib

        0x7fff80878000 -     0x7fff80887fff  com.apple.opengl 1.6.12 (1.6.12) <29482652-1E44-1C47-428F-1209AA65336D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

        0x7fff80888000 -     0x7fff808cdfff  com.apple.CoreMediaIOServices 134.0 (1160) <BA22EA4A-4572-749A-4FE0-1323E0B6F6F3> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices

        0x7fff808ce000 -     0x7fff808d4ff7  com.apple.CommerceCore 1.0 (9) <4C66D962-91B5-F25C-A6FF-DFD5F924A0DD> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore

        0x7fff8097c000 -     0x7fff809c4ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib

        0x7fff809c5000 -     0x7fff80a11fff  libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib

        0x7fff80a5d000 -     0x7fff80a5eff7  com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent

        0x7fff80a5f000 -     0x7fff80dfcfe7  com.apple.QuartzCore 1.6.3 (227.36) <6FD8E129-135E-2F89-E9F0-A3CD0C6FCEF1> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore

        0x7fff80dfd000 -     0x7fff80eb2fe7  com.apple.ink.framework 1.3.3 (107) <FFC46EE0-3544-A459-2AB9-94778A75E3D4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink

        0x7fff81132000 -     0x7fff813bafef  com.apple.security 6.1.2 (55002) <015C9A08-3D07-9462-8E91-DB1924349621> /System/Library/Frameworks/Security.framework/Versions/A/Security

        0x7fff813bb000 -     0x7fff813defff  com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

        0x7fff813df000 -     0x7fff81649fef  com.apple.QuartzComposer 4.2 ({156.28}) <7586E7BD-D3BD-0EAC-5AC9-0BFA3679017C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer

        0x7fff81849000 -     0x7fff8184fff7  com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration

        0x7fff81850000 -     0x7fff818b0fe7  com.apple.framework.IOKit 2.0 (???) <D107CB8A-5182-3AC4-35D0-07068A695C05> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit

        0x7fff8190d000 -     0x7fff81923fef  libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib

        0x7fff81924000 -     0x7fff81973ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver

        0x7fff81974000 -     0x7fff81976fff  com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print

        0x7fff819d0000 -     0x7fff819d0ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib

        0x7fff819d1000 -     0x7fff81a04fff  libTrueTypeScaler.dylib ??? (???) <6EFBF3B7-E4D5-E6AE-5A7D-22F37E288737> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib

        0x7fff81d49000 -     0x7fff81f84fef  com.apple.imageKit 2.0.3 (1.0) <5D18C246-303A-6580-9DC9-79BE79467C95> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit

        0x7fff81f85000 -     0x7fff81feffe7  libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib

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        0x7fff88693000 -     0x7fff88adbfe7  com.apple.RawCamera.bundle 3.7.0 (569) <E3794272-AE0D-8D35-3EFB-CBE4048BEB0D> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera

        0x7fff88adc000 -     0x7fff88b61ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore

        0x7fff88b62000 -     0x7fff88b66ff7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <95718673-FEEE-B6ED-B127-BCDBDB60D4E5> /usr/lib/system/libmathCommon.A.dylib

        0x7fff88b67000 -     0x7fff88ba0fef  libcups.2.dylib 2.8.0 (compatibility 2.0.0) <F8E0672F-C0B4-B161-E50D-A1405D14F21C> /usr/lib/libcups.2.dylib

        0x7fff88ba1000 -     0x7fff890a5fe7  com.apple.VideoToolbox 0.484.20 (484.20) <8B6B82D2-350B-E9D3-5433-51453CDA65B4> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x

        0x7fffffe00000 -     0x7fffffe01fff  libSystem.B.dylib ??? (???) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib

     

     

    Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 8 GB, SMC 1.25f4

    Graphics: NVIDIA GeForce 8800 GT, NVIDIA GeForce 8800 GT, PCIe, 512 MB

    Memory Module: global_name

    Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports

    Network Service: Ethernet 1, Ethernet, en0

    PCI Card: NVIDIA GeForce 8800 GT, Display, Slot-1

    Serial ATA Device: WDC WD3200AAJS-41VWA0, 298,09 GB

    Serial ATA Device: WDC WD10EACS-00ZJB0, 931,51 GB

    Serial ATA Device: Maxtor 6B300S0, 279,48 GB

    Parallel ATA Device: OPTIARC DVD RW AD-7170A

    USB Device: Hub, 0x05ac  (Apple Inc.), 0x911b, 0xfd300000

    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0xfd330000

    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0221, 0xfd332000

    USB Device: Apple Cinema Display, 0x05ac  (Apple Inc.), 0x921b, 0xfd320000

    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8206, 0x5d200000

    USB Device: Datacolor Spyder3, 0x085c, 0x0300, 0x5d100000

    USB Device: PTK-640, 0x056a  (WACOM Co., Ltd.), 0x00b9, 0x3d200000

    FireWire Device: built-in_hub, Up to 800 Mb/sec

    FireWire Device: unknown_device, Unknown

     

    Ø3

  • Linc Davis Level 10 Level 10 (147,070 points)

    TextEdit crashed while manipulating an image, probably a preview image. Possibly you have a corrupt file. Does the crash happen when opening any file, or just certain ones?

  • Quantum3 Level 1 Level 1 (0 points)

    No... I just opened Text Edit and wanted to save into a different location than the suggested by the Mac. Then there it crashes. It happens with any app. If I browse to another location but, have found that it crashes when I chose a location from the panel located at the left of Finder. Will try with Photoshop... Mmmhhh... I think I'm having jailed kitties here... Let me try other thing... Excel... Yeap... Got the cat jailed....

     

    Found that any app have no problems with the browser... Been trying more combinations and found that the browser crashes only when I choose the Desktop located in the left panel in Finder or when browsing HD/Users/MacPro/Desktop. Then there it crashes!!!

     

    So the Desktop has a problem.

     

    I deleted the desktop shortcut on the left side of finder and added again and the problem persists. But's the desktop, something related to it...

  • Linc Davis Level 10 Level 10 (147,070 points)

    Enable guest logins and log in as Guest. Same crashes?

     

    Mac OS X 10.6 Help: Creating a guest user account

  • Quantum3 Level 1 Level 1 (0 points)

    Yeah, went into another account and all works fine. Anytime I have a problem with the OS, I log in to another account and all works flawlessly. Even Free RAM is a bit more than in my account and I have almost the same apps running on both accounts, meaning gadgets, spaces, personal configs, stuff on that bar which is located in the top of the screen, etc... I don't know why my other account works good and my main account doesn't. I thought many times passing from the main account to the other, but there are another lot of info that's not in the secondary account.

     

    So... I will do some more repairing routines and see what happens... Will write here how's going

     

    Ø3

  • Quantum3 Level 1 Level 1 (0 points)

    UPDATE:

     

    So, been troubleshooting the problem (is that the right word?) and here are the updates:

     

    1. Ran the utility disk and did al the stuff it can be done there (already did all the other routines).

     

    2. The problem persists in any apps, which is:

     

    3. When trying to open/save any file type by using the finder window into the desktop, the app, whichever will be, crashes.

     

    ¿Any idea about how to troubleshot this problem?

     

    Thanks in advance!

     

    Ø3

  • Quantum3 Level 1 Level 1 (0 points)

    UPDATE 2:

     

    So, I finally solved the problem

     

    For much I googled it, I found none but a geek looking website around page 10 or so (I rarely go to page 2 on google, and I think we most do that) and found the website I'm talking about which says: "Symptoms of a corrupt or damaged Desktop may include missing or "generic" icons, applications failing to open documents, documents failing to open applications, sluggish System behavior, audible and excessive disk-read-write noise (chatter), and freezing or crashing when attempting to use 'Open', 'Save', and 'Save As' commands within applications".

     

    So I moved all the files from Desktop to another place, tried to save as, ope, etc and all worked flawlessly Put the files again into the Desktop and the problem appeared. Moved all again and just put one file which gave me the first problem, a, who knows, bad saved file from Photoshop weeks ago and the problem started again, moved it, and the problem also moved it with the file. Now, the corrupted file cannot be saved as, whichever be the directory it's found and also, affects any app to save as if the corrupted file is on the same folder.

     

    So curious... It seems that the finder triggers the corrupted file, when the save as window pops up, making the app to crash. Okay... Problem solved... will see what can I do with the corrupted file (it can be saved without using the save as command, at the least).

     

    PROBLEM IS SOLVED!

  • Quantum3 Level 1 Level 1 (0 points)

    Oh, by the way, after opening the corrupted file into Photoshop and then, deleting the corrupted file, I can now save as the file and it's not corrupted anymore. Makes me wonders why... I think there is an entity producing the problem and the file isn't actually corrupted... A DS.store maybe...

  • katorama Level 1 Level 1 (0 points)

    Hi Quantum3,

     

    I've been having the same issues with the quits. I tried the solution and it worked. However the nasty issue is back. I've tried the old tricks and nothing works.

     

    Any suggestions or insights?

     

    thanks,

    kat

  • Quantum3 Level 1 Level 1 (0 points)

    No idea, Kat. I have not had the problem anymore and also, haven't opened the corrupted files anymore as well.

     

    However, I have isolated the corrupted files because, somehow, they seems to "infect" all the files inside the same folder, but I think it's more related to some "inside folder structure" that mixed with the corrupted file makes all the folder a kind of failure.

     

    Try isolating the corrupted files by opening each of them and trying to "save as" them in order to see which one is the problem and isolate it.

     

    The weird thing is that in Windows, the same files work fine (like PSD/TIFF Files), so somehow, it's a problem with the OSX.

     

    Which version of the OSX are you suing? I was using Snow Leopard in that period of time.

     

    Ø3

  • bertrerror Level 1 Level 1 (0 points)

    I'm also having this problem! That solution didn't work for me, running Mountain Lion.

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